6/10 Okay
Verified traveller
Travelled with group
28 Jan 2025
Liked: Staff & service, room comfort
Disliked: Cleanliness
House keeping management needs to be aware of
Stayed 5 nights with my friend.
Appreciated the option for bed making request to notice with the card, I liked that systems. Our concern was cleaning; 1st day after we checked in, gift of wine and eco coffee mugs on the room table and that was very sweet until we recognized body hairs next to them. It’s clearly not us since we just stepped in.
We trying to make some coffee next and moved the box for condiments, chunk of bacon was laying next to it.
2nd through 4th nights we’ve noticed there were towels never taken from the floor and behind the bathroom doors hunger which instructions were thrown into the bathtub when we wish to change, obviously we looked over but c’mon it’s on the floor at sink room and you will really leave as is?
Final night after our long day came back to the room, we found pregnancy test on night stand which blew our mind away.
My friend and I looked each other and we got so confused !
Bathrooms door has stains from the moist and mold but if you wipe them it will clear out but seems none care about to do it. Room next door always had trash bag outside of the door, we see in the morning when we are heading out and come back in the evening still as is or adding up more trashes. Clearly house keeping/ cleaning system is not efficient.
Feel disappointed since Bed is firm and comfortable, staff services were great in every communication, we hope they will really improve their cleaning skills and supervision for it.
Verified traveller
Stayed 5 nights in Jan 2025
