See all properties
Save

Hotel Playa Azul Cozumel

4.0 star property

Photo gallery for Hotel Playa Azul Cozumel

Exterior
Property video
Aerial view
Balcony
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View map
Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪2 min drive‬
  • Place, Cozumel Maritime Terminal
    ‪6 min drive‬
  • Place, San Francisco Beach
    ‪29 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, Sea View

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Suite, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Beach View

Junior Suite, Beach View

Junior Suite, Beach View

  • Beach view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard with Sea View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard with Sea View

  • Sea view
  • Sleeps 4

View all photos for Deluxe Room, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

8.4 out of 10
Very good
(58 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Suite, Hot Tub, Ocean View

Grand Suite, Hot Tub, Ocean View

Grand Suite, Hot Tub, Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio
Casa Mexicana Cozumel
  • Pool
  • Breakfast included
  • Kids’ pool
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,001 reviews
Casa Mexicana Cozumel

About the area

Cozumel

With a stay at Hotel Playa Azul Cozumel in Cozumel (Zona Hotelera Norte), you'll be within a 10-minute drive of Cozumel Maritime Terminal and Playa San Juan. .This beach resort is 18 mi (29 km) from Xcaret Eco Theme Park and 22.4 mi (36.1 km) from Playa del Carmen Main Beach.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Playa San Juan - 2 min drive - 1.8 km
  • Cozumel Maritime Terminal - 6 min drive - 6.1 km
  • Paradise Beach - 24 min drive - 22.3 km
  • Mr. Sancho's Beach Club - 25 min drive - 23.4 km
  • San Francisco Beach - 29 min drive - 26.6 km

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬10 min walk
  • ‪El Cozumeleño Beach Resort - ‬7 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬4 min drive
  • ‪La Monina Restaurante & Beach Club - ‬4 min drive

About this property

Hotel Playa Azul Cozumel

Hotel Playa Azul Cozumel offers 50 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch plasma televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Savia Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open select days.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional features at this resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at Palma Azul, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.
Palma Azul - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Chan Kaan - This restaurant specializes in Mexican cuisine and serves dinner only.
La Palapa Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chan Kaan
  • La Palapa Bar
  • Palma Azul
  • Palma Azul Sports Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkelling
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily) (for a fee)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Banquet hall
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.60 per accommodation, per night
  • Cleaning fee: USD 2.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Housekeeping fee: USD 2.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Azul Playa
Playa Azul Golf Inclusive Hotel Cozumel
Playa Azul Cozumel
Playa Azul Hotel
Playa Azul Hotel Cozumel
Playa Azul Resort Scuba
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Golf Inclusive Cozumel
Playa Azul Golf Scuba Hotel Cozumel
Playa Azul Golf Scuba Hotel
Playa Azul Golf Scuba Cozumel
Playa Azul Golf Scuba All Inclusive All-inclusive property
Hotel Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa Cozumel
Playa Azul Golf Scuba All Inclusive Cozumel
Playa Azul Golf Scuba All Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Cozumel Hotel Playa Azul Golf Scuba Spa Cozumel Resort
Playa Azul Golf, Scuba & Spa - All Inclusive Cozumel
Playa Azul Golf Scuba Spa
Playa Azul Golf Inclusive
Playa Azul
Azul Scuba Inclusive Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Playa Azul
Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa All Inclusive
Playa Azul Golf Inclusive
Playa Azul Golf Scuba Spa
Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort
Hotel Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel

Hotel Playa Azul Cozumel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rahman

Travelled with family
Liked: Cleanliness, amenities
An average hotel that is more like a motel. One set of old towels and they are not getting replaced with daily services unless you tell them (literarily) or take them to switch with new ones. Great friendly staff all around, great breakfast (we loved the young lady who was making omelet, Kindy, Gerry, Darvin, and Francisco), good food and service, nice access to the beach, which is public. Nice, quiet, safe neighborhood. On property scuba and diving equipment and training. On property SPA with nice people. Lots of walkways on the street side. There is no exercise room. The turtles can be treated better. Overall, the hotel has a distinct local culture we treasured.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lane Ross, Houston

Travelled with partner
Liked: Cleanliness
Yes, staff and facilities were great. Our only issue was the mattress are very hard and hurt our backs.
View from our room.
Stayed 7 nights in Nov 2025

10/10 Excellent

Wesley

Stayed 2 nights in Nov 2025

6/10 Okay

sang

Travelled with family
Liked: Staff & service
Property conditions.
Stayed 5 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great property. Service and staff were wonderful. Breakfast took care of business. Access to chairs and water were uniquely good. If you like quiet this is the place.
Stayed 3 nights in Nov 2025

6/10 Okay

Scott

Travelled with partner
older hotel so could use an update. location was good and it had some Mexican charm. Towels were worn and threadbare. We lost one of the towels and we were charged $65 for it! Food was average and the bar drinks were not great. Desk personnel were fairly friendly but didn't go out of their way to be helpful. Same was true for the restaurant staff
Stayed 4 nights in Nov 2025

8/10 Good

Jason, Seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and helpful staff combined with a relaxed atmosphere with direct access to the beach.
Stayed 3 nights in Nov 2025

10/10 Excellent

JAIME

Stayed 7 nights in Nov 2025

10/10 Excellent

Josefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of choices for breakfast. Beautiful beach. Excellent Tiki bar and staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Wyatt, Kelowna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful hotel right on the beach, snorkeling and activities. Just a few steps away. Food was great as was the staff. We'll be back
Stayed 4 nights in Nov 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, cute and for the most part a friendly staff. We received a walk-out unit as an Expedia VIP member which was convenient and scenic. Now the downsides, really poor internet throughout hotel, TV pretty much non functioning due to constantly disrupted internet signals. The Air Conditioning was really noisy and we couldn’t control the temperature as the thermostat was broken and stuck on high. We went to the lobby to explain the aircon issue and they sent the maintenance guy who said yes it was a problem unit and the only way to turn it off was by turning off the circuit breaker when then left us with no cooling. The shower pressure was really low and the patio had cheap white plastic chairs and table. The Pool was much colder than the Ocean water. The Staff, however, always seemed friendly at the inside bar, front desk and the restaurant, but not friendly at the outside bar. Overall an average stay but this hotel has some work to do to. Oh, and in the future please respond to messages sent through Expedia…
Stayed 2 nights in Oct 2025

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The staff was so friendly and helped us the whole time. We loved staying here. The beach was so close and the pools were awesome. The food was good and drinks were great too! We loved the included breakfast every day and loved the location. The turtles were a bonus too :)
Stayed 4 nights in Oct 2025

10/10 Excellent

Alyssa

Stayed 1 night in Oct 2025

8/10 Good

jamie a

Travelled with partner
Liked: Cleanliness
Qqqq
Stayed 7 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I stayed in during my whole trip to the Yucatan area. The hotel is guarded by security in the front and once in the courtyard, noticed a whole bunch of turtles on the property. The hitel is clean and refreshing and the staff was very friendly. The maintenance people were constantly working on the property, whether raking the sand or trimming plants. The hotel has a beautiful beach area as well as a pier you can walk right on, giving you access to Cozumels rocky and fish filled bottom for snorkeling. Had a great time and wish I stayed longer.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonita vista que teniamos del valcon. la habitacion muy amplia y confortable, todo muy limpioy el personal muy amable, la cama muy confortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well maintained ,reasonable price, good quiet location. Would definitely stay there again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a week with my daughter. The people were very polite, the room was clean/comfortable and spacious with great service. The breakfast was very delicious with a variety of different dishes. Overall it was a great experience and I’d do it all over again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nidia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ocean view. Calm and beautiful private small beach. Delicious food. Opportunities to snorkel or acuatic moto.This is a small hotel with amazing ocean views.
Stayed 3 nights in Sep 2025

10/10 Excellent

Giuliana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love it here we come and stay here every summer the staff is amazing and the food is so good definitely recommend
Stayed 6 nights in Jun 2025

6/10 Okay

Monica M

Stayed 1 night in Sep 2025

10/10 Excellent

Leslie Pamela

Stayed 3 nights in Sep 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities
Awesome
Stayed 2 nights in Sep 2025

10/10 Excellent

John, San Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the price
Stayed 1 night in Jul 2025

8/10 Good

Genny

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 2 nights in Sep 2025