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GWEN Hotel Ternate

3.0 star property

Photo gallery for GWEN Hotel Ternate

Restaurant
Restaurant
Interior
Standard Single Room
Superior Room

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Jl. Sultan M. Djabir Sjah , Soa,, Ternate, Maluku Utara, 97721
  • Place, Jatiland Mall
    ‪2 min walk‬
  • Place, Benteng Oranye
    ‪3 min walk‬
  • Place, Port of Ternate
    ‪4 min drive‬
  • Airport, Ternate (TTE)
    ‪14 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 13 sq m
  • Sleeps 2
  • 1 King Bed OR 2 King Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Premier Room

Premier Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Ternate

Located in Ternate, GWEN Hotel Ternate is in the business district, within a 5-minute walk of Jatiland Mall and Al Munawar Mosque. .This hotel is 0.7 mi (1.1 km) from Royal Mosque and 0.9 mi (1.5 km) from Sultan of Ternate Kedaton Museum.

What's nearby

  • Jatiland Mall - 2 min walk - 0.2 km
  • Benteng Oranye - 3 min walk - 0.3 km
  • Al Munawar Mosque - 5 min walk - 0.5 km
  • Sultan of Ternate Kedaton Museum - 17 min walk - 1.5 km
  • Port of Ternate - 4 min drive - 1.5 km

Getting around

  • Ternate (TTE) - 14 min drive

Restaurants

  • ‪Ikan Bakar Terminal - ‬4 min walk
  • ‪EXCELSO - ‬5 min walk
  • ‪Restaurant Pondok Katu - ‬12 min walk
  • ‪KFC - ‬3 min walk
  • ‪Nasi Kuning Al Hikmah - ‬9 min walk

About this property

GWEN Hotel Ternate

GWEN Hotel Ternate offers 48 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Ternate hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
At GWEN Hotel Ternate, enjoy a satisfying meal at the restaurant. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:30 AM.
Free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:30 AM.
GWEN Hotel Ternate has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 000

We should mention

This property does not have elevators

Property is also known as

Gaia Hotel Ternate Hotel

Gaia Hotel Ternate Ternate

Gaia Hotel Ternate Hotel Ternate

GWEN Hotel Ternate Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

5.0/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness

Just ok

Ok stay but quite expensive for what is offered. Walls and bedsheets had stains. Breakfast only offered local food. Stairs were quite steep and could be dangerous, use elevator.
Stayed 2 nights in Jul 2025

4/10 Poor

Reny

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I reserved 4 nights premium room ~ this hotel equivalence to motel 6 but most expensive in town. Got at 2nd fl smells very bad then got to my room, there is no table, no closet to put your clothes not to mention only 2hangers hanging by the window. Comes to showers, flood all over the room due to no lines between bathroom and bedroom. AC? didn’t get cool at all especially when the sun hit the window, good luck, I complained at front desk and being told already fixed but still as is. Could not stay here anymore after 2nights I checked out moved to a different hotel and asking to get my 2nights refund, hotel refused to give my $$back being told Orbitz should dealt with me and refused to give me an invoice for an early checkout. Find out from the employee, the reason it was smell bad upstairs due to flood under the carpets every time when it’s rain. Im asking Orbitz to refund my 2nights! Very BAD experience at this place!
Stayed 4 nights in Apr 2022

8/10 Good

m.fischer@timafi.de

Stayed 1 night in Sep 2025