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Carlton Ambassador Hotel

4.5 star property

Photo gallery for Carlton Ambassador Hotel

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking available
  • Room service
  • Breakfast available

Explore the area

View map
Sophialaan 2, The Hague, 2514 JP
  • Place, Peace Palace
    ‪7 min walk‬
  • Place, Madurodam
    ‪3 min drive‬
  • Place, Scheveningen Beach
    ‪6 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪36 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Royal Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Room (Residence)

Room (Residence)

Room (Residence)

  • Sleeps 2
  • 1 King Bed

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About the area

The Hague

In the heart of The Hague, Carlton Ambassador Hotel is within a 5-minute drive of Peace Palace and Mauritshuis. .This luxury hotel is 1.2 mi (1.9 km) from Madurodam and 2.7 mi (4.4 km) from SEA LIFE Scheveningen.

What's nearby

  • Peace Palace - 7 min walk - 0.6 km
  • Mauritshuis - 14 min walk - 1.2 km
  • Madurodam - 3 min drive - 1.9 km
  • Scheveningen Pier - 6 min drive - 4.4 km
  • Scheveningen Beach - 6 min drive - 4.8 km

Getting around

  • Voorburg Station - 7 min drive
  • Voorburg 't Loo RandstadRail Station - 8 min drive
  • Amsterdam Airport Schiphol (AMS) - 33 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Room - ‬3 min walk
  • ‪Le Gone Traiteur Lyonnais - ‬4 min walk
  • ‪Sam/Sam - ‬4 min walk
  • ‪Blue Blood - ‬3 min walk

About this property

Carlton Ambassador Hotel

Luxury hotel with 2 restaurants and a 24-hour front desk
Carlton Ambassador Hotel offers 88 accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 88 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Restaurant Sophia, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in The Hague? This hotel has facilities measuring 3767 square feet (350 square meters), including conference space. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant Sophia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)
  • Street parking available
  • Parking on site (EUR 25 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22.50 for adults and EUR 11.25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Sophia

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,767 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1860
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Ambassador Carlton
Carlton Ambassador
Carlton Ambassador Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador The Hague
Hotel Carlton Ambassador
Carlton Ambassador Hotel Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador Hotel Hotel The Hague

Reviews

Carlton Ambassador Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 254 out of 461 reviews
Rating 8 - Good. 168 out of 461 reviews
Rating 6 - Okay. 29 out of 461 reviews
Rating 4 - Poor. 5 out of 461 reviews
Rating 2 - Terrible. 5 out of 461 reviews

Reviews

10/10 Excellent

Shelby

Stayed 1 night in Jul 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tea bags provided, but only with tiny espresso cups. We had to borrow mugs from the dining room! All good otherwise.
Stayed 3 nights in Jun 2025

10/10 Excellent

lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a nice hotel with great staff. It is a bit out of the center which makes it nice after touring all day.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew, Frankfurt am Main

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with good decor. They offer room service, although that was not used. It is perfectly located for a trip to den Haag.
Stayed 2 nights in Jul 2025

8/10 Good

Nick, Lake Forest Park

Stayed 1 night in Jun 2025

8/10 Good

May

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracey, Howey in the Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is kind of a perod hotel. It feels comfortable, the ambiance is like an old friend. The staff are friendly, ready to help and courteous. I felt right at home in this hotel. It is a place you just feel comfortable in, yet it has everything you want. The rooms are very well done and good sized. Again a comfortable experience, I was there for a week and thoroughly enjoyed myself. The breakfasts are excellent and the outside area is very nice for sitting in the afternoon sun or have a nice glass of wine. I would highly recommend this establishment.
Stayed 7 nights in Apr 2025

8/10 Good

Sandra

Stayed 1 night in May 2025

10/10 Excellent

Kerry B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

I highly recommend this hotel. The staff was kind and helpful. The accommodations were clean and comfortable. Everything was perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet, large room( for Europe) with cumfortable bed. Hotel restaurant was good for dinner, restaurant area 2 blocks away. Close to tram and easy access to downtown
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful place to stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jamila, Oceanside

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old boutique hotel. Friendly staff, good food
Stayed 5 nights in Jan 2025

10/10 Excellent

m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Thyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was nice, cosy, comfortable and clean. the bed was very comfortable. we enjoyed our stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Titus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Love it!

Beautiful hotel, comfortable beds, beautiful neighborhood. All the personal were friendly and helpful. Specially a girl from Venezuela. The night of the check in I got to borrow a charger for my phone because my luggage was delayed. I appreciated the kindness. I will definitely recommend this place… Sara from Miami
Stayed 1 night in Oct 2024

10/10 Excellent

mary

Stayed 3 nights in Aug 2024

10/10 Excellent

Lesley

Stayed 2 nights in Jul 2024

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Disappointing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Fouad

Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very modern upscale hotel. The rooms were lovely, the staff were very helpful, and the location was ideal for a visit to the Hague. The hotel is located in the diplomatic area of the Hague, and therefore the scenery at local buildings were beautiful. Had the most incredible thing is that the cost was very reasonable and the hotel could not have been nicer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Yeshey

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Incredible stay as usual. Among the best hotel experiences.
Stayed 3 nights in May 2024