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Hampton Inn & Suites by Hilton Thunder Bay

2.5 star property

Photo gallery for Hampton Inn & Suites by Hilton Thunder Bay

Free daily buffet breakfast
Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Reception
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View map
760 Arthur Street West, Thunder Bay, ON, P7E 5R9
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪5 min drive‬
  • Place, Intercity Shopping Centre
    ‪6 min drive‬
  • Place, Fort William Gardens
    ‪11 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

9.8 out of 10
Exceptional
(29 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(71 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(21 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Thunder Bay

With a stay at Hampton Inn & Suites by Hilton Thunder Bay in Thunder Bay, you'll be within a 10-minute drive of Lake Superior and International Friendship Garden. .This hotel is 2.4 mi (3.8 km) from Redwood Park and 2.6 mi (4.2 km) from Centennial Botanical Conservatory.

What's nearby

  • Thunder Bay Regional Health Sciences Centre - 5 min drive - 7.4 km
  • Intercity Shopping Centre - 6 min drive - 8.1 km
  • Lakehead University - 7 min drive - 8.1 km
  • Thunder Bay Museum - 11 min drive - 10.7 km
  • Fort William Gardens - 11 min drive - 11.0 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Burger King - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Nomad - ‬2 min drive
  • ‪Tim Hortons - ‬12 min walk

About this property

Hampton Inn & Suites by Hilton Thunder Bay

Hotel in Thunder Bay with free breakfast and airport shuttle service
Hampton Inn & Suites by Hilton Thunder Bay offers 104 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
A complimentary buffet breakfast is served daily.
Featured amenities include wired internet access (surcharge), a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Thunder Bay Hotel
Hampton Inn Hilton Hotel
Hampton Inn Hilton Thunder Bay
Hampton Inn Hilton
Hmptn Ste Thunder Bay
Hmptn Ste Thunder Bay Hotel
Hmptn Ste Hotel
Hmptn Ste
Hampton Inn & Suites by Hilton Thunder Bay Hotel
Hampton Inn & Suites by Hilton Thunder Bay Thunder Bay
Hampton Inn & Suites by Hilton Thunder Bay Hotel Thunder Bay

Hampton Inn & Suites by Hilton Thunder Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Venus, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, beautiful & clean hotel
Stayed 1 night in Aug 2025

8/10 Good

Cass

Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie, Port Alberni

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

We had a studio room with two beds. Room is great if you need to spread out and the amenities were nice too.
Stayed 1 night in Jul 2025

10/10 Excellent

M

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a comfortable hotel with this price point.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

4/10 Poor

Stan

Disliked: Staff & service, property conditions & facilities
My check out time was 11:00 a.m. on July 28th. I decided to connect with my office for a business meeting in the cafeteria. The staff turned on the music very loud to drive me out of the cafeteria. I had to conduct the meeting in the parking lot. I fund that very rude and inconsiderate. I suspect it is policy of the hotel to deter guest.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice and new. Easy to get to
Stayed 1 night in Aug 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Room comfortable and clean Good shopping close by Good restaurant close by Parking not great Hotel under renovation
Stayed 1 night in Jul 2025

10/10 Excellent

SUZETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Amenities
Very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend The Hampton. Would definitely stay here again when traveling thru Thunder Bay
Stayed 1 night in Jul 2025

10/10 Excellent

J.F.

Stayed 2 nights in Jul 2025

10/10 Excellent

Godsday

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, great experience
Stayed 1 night in Jul 2025

8/10 Good

Nancy E.

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but breakfast was disappointing.

The room was great. Beds very comfortable. Staff very friendly and attentive. The breakfast hot selection was not very good. Sausage and eggs were aweful. No fruit. Toaster did not work well. Took 7 minutes to lightly toast a bagel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Higly Recommended

What a lovely hotel. This will be my go to hotel if I'm back in Thunder Bay.
Stayed 1 night in Jul 2025

8/10 Good

Godsday

Liked: Property conditions & facilities
Spacious suites and good amenities for families
Stayed 1 night in Jul 2025

6/10 Okay

dwayne

Liked: Cleanliness, property conditions & facilities
Clean very clean ….the deposit amount was quite high
Stayed 2 nights in Jul 2025

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute and what a surprise!!! Amazing service all around!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Was just a quick notice guys sleep while travelling but was very comfortable and staff were friendly
Stayed 1 night in Jul 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was not as I would expect Staff not very helpful with answering queries. Another staff member was very good and accommodated us with things we asked for. Could have been a shortage of staff at check in The pool was terrible for a young family. Too small, too deep…. Not heated. Very poor for this hotel chain. The beds were excellent and cleanliness impeccable.
Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Zack

Business traveller
Liked: Room comfort

Blamed for bed stain

Took $50 of deposit for a stain that was probably already on the bed. We were out of the room from 530pm-1230am. Only time we were in the bed was when we slept so not sure how the bed got stained. Future we will check the bed after checking in
Stayed 1 night in Jul 2025