Hampton Inn & Suites by Hilton Thunder Bay

2.5 star property

Photo gallery for Hampton Inn & Suites by Hilton Thunder Bay

Free daily buffet breakfast
Reception
Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk

Explore the area

Map
760 Arthur Street West, Thunder Bay, ON, P7E 5R9
  • Thunder Bay Regional Health Sciences Centre
    ‪6 min drive‬
  • Fort William Gardens
    ‪6 min drive‬
  • Intercity Shopping Centre
    ‪7 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪20 min walk‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(21 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(65 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(27 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Thunder Bay

With a stay at Hampton Inn & Suites by Hilton Thunder Bay in Thunder Bay, you'll be within a 10-minute drive of Lake Superior and International Friendship Garden. .This hotel is 2.4 mi (3.8 km) from Redwood Park and 2.6 mi (4.2 km) from Centennial Botanical Conservatory.

What's nearby

  • Thunder Bay Regional Health Sciences Centre - 6 min drive - 7.4 km
  • Fort William Gardens - 6 min drive - 4.1 km
  • Intercity Shopping Centre - 7 min drive - 8.1 km
  • Thunder Bay Museum - 7 min drive - 4.8 km
  • Lakehead University - 8 min drive - 7.0 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪K & a Variety & Restaurant - ‬7 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Little Caesars Pizza - ‬9 min walk

About this property

Hampton Inn & Suites by Hilton Thunder Bay

Hotel in Thunder Bay with free breakfast and airport shuttle service
Hampton Inn & Suites by Hilton Thunder Bay offers 104 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
A complimentary buffet breakfast is served daily.
Featured amenities include wired internet access (surcharge), a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, French, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Thunder Bay Hotel
Hampton Inn Hilton Hotel
Hampton Inn Hilton Thunder Bay
Hampton Inn Hilton
Hmptn Ste Thunder Bay
Hmptn Ste Thunder Bay Hotel
Hmptn Ste Hotel
Hmptn Ste
Hampton Inn & Suites by Hilton Thunder Bay Hotel
Hampton Inn & Suites by Hilton Thunder Bay Thunder Bay
Hampton Inn & Suites by Hilton Thunder Bay Hotel Thunder Bay

Hampton Inn & Suites by Hilton Thunder Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1011 reviews
Rating 8 - Good. 228 out of 1011 reviews
Rating 6 - Okay. 61 out of 1011 reviews
Rating 4 - Poor. 19 out of 1011 reviews
Rating 2 - Terrible. 28 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Curtis

Stayed 1 night in May 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel ever.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very comfortable, with spacious rooms and comfy beds. If you're looking for a convenient spot next to the airport this is a good bet.
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Hotel

I’ve stayed here several times. It’s a nice, clean and new hotel. Room and bed was comfortable. It’s close to everything including airport. Some things are walkable and others a short drive. Will be staying here again.
Stayed 1 night in Apr 2025

8/10 Good

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

harold

Liked: Cleanliness
Stayed 2 nights in Apr 2025

4/10 Poor

Darcie

Disliked: Staff & service

Terrible billing problems

Lots of billing errors. No one at the property could answer my question or explain why I was charged 4 separate times for pre authorization on my room. It was annoying and disheartening. I've never experienced that before and it was more than double the room rate for two nights. The room was very nice but we will never stay there again. It shouldnt be carrying the Hilton name, it was that bad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jim

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tiffany Lynne, winnipeg

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Margaret, Marathon

Liked: Cleanliness, staff & service, property conditions & facilities
Air port transportation is not 24 hours and the beds are not comfortable. Everything else is great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Johnny

Stayed 4 nights in Mar 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie, Ottawa

Stayed 3 nights in Mar 2025

10/10 Excellent

Freedom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeah it was pretty good, nice and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk staff. Offered water bottles at check in which was a nice touch.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

David

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel does not provide hand and body lotion for use. After taking shower, the skin becomes dry. Customer needs hand an body lotion. I asked hotel staff . I was told that they stopped providing hand and body lotion because people wet stealing them. Other hotels in the area provide small one time use hand and body lotion. Why does few customers’ behaviours cause the hotel to stop providing basic needs. I’m a regular traveler I travel Every two weeks for work between Edmonton and Thunder Bay. I won't go back to this hotel again .
Stayed 1 night in Mar 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to get beds that are just a little harder…also, need pillows a little firmer too.
Stayed 2 nights in Mar 2025

8/10 Good

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Marlene, Gorham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A HOT TUB WOULD MAKE THIS HOTEL A 10 STAR :)
Stayed 1 night in Feb 2025