City Express by Marriott Tijuana Otay

3.0 star property

Photo gallery for City Express by Marriott Tijuana Otay

Lobby
Free daily continental breakfast
Superior Room, 1 King Bed with Sofa bed
Property amenity
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪3 min walk‬
  • Place, Alameda Otay
    ‪5 min walk‬
  • Place, High Performance Center in Tijuana
    ‪10 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

7.8 out of 10
Good
(20 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Tijuana

Located in Tijuana (Mesa de Otay), City Express by Marriott Tijuana Otay is a 4-minute walk from Autonomous University of Baja California and 9 minutes by foot from Alameda Otay. .This hotel is 0.6 mi (0.9 km) from High Performance Center in Tijuana and 1.7 mi (2.7 km) from U.S. Consulate General Tijuana.

What's nearby

  • Autonomous University of Baja California - 3 min walk - 0.3 km
  • Alameda Otay - 5 min walk - 0.5 km
  • Caliente Casino - 7 min walk - 0.6 km
  • High Performance Center in Tijuana - 10 min walk - 0.9 km
  • U.S. Consulate General Tijuana - 13 min walk - 1.2 km

Getting around

  • Beyer Blvd Trolley Station - 22 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 10 min drive

Restaurants

  • ‪Agredanos Burguer - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Baristi - ‬11 min walk
  • ‪Kong Fui Buffete - ‬4 min walk
  • ‪Applebee's - ‬3 min walk

About this property

City Express by Marriott Tijuana Otay

City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
A complimentary continental breakfast is served on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A cruise ship terminal shuttle is provided at no charge, and free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 531 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 94 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rulby

Liked: Cleanliness, amenities, property conditions & facilities
Great service!
Stayed 1 night in Jan 2026

10/10 Excellent

Eliberto

Stayed 1 night in Jan 2026

10/10 Excellent

Alondra, Norwalk

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien todo
Stayed 1 night in Jan 2026

8/10 Good

Jaime Rafael Valdes

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, habitación chica pero con cama cómoda, solo falto más cobija pues se sentía frío . El desayuno excelente
Stayed 1 night in Jan 2026

8/10 Good

craig

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The superior room was very nice and clean, comfortable bed, great HVAC. The staff was pleasant.The only thing that needs improvement is the breakfast. The food isnt very good, but there are a lot of great places to eat within 100 meters walking distance so not a big deal. The workout room treadmills are not in working oder which is inconvenient.
Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Room was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities
Me gustan mucho los city express para negocios, es adecuado y rapido
Stayed 1 night in Jan 2026

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean hotel clean room Awesome Staff Food was ok not my favorite
Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo

Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Stayed 1 night in Dec 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities
They took a while to check me in .. way too expensive for the quality of their services and customer service
Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Stayed 1 night in Dec 2025

10/10 Excellent

ROSA

Stayed 1 night in Dec 2025

6/10 Okay

Liliana

Travelled with family
Liked: Property conditions & facilities, room comfort
No toallas en la habitación. Ya que las lavaron no las enviaban al cuarto no tenían personal. Se terminó el desayuno y no lo repusieron pronto. Y al hacer check out no había nadie en recepción. Marque como 4 veces para avisar que deje la llave y que me había retirado, nunca contestaron el teléfono. El hotel está bien general pero si necesitan mejorar el servicio
Stayed 1 night in Dec 2025

8/10 Good

José

Stayed 1 night in Dec 2025

8/10 Good

Gabriela

Stayed 1 night in Dec 2025

2/10 Terrible

Ivan

Stayed 1 night in Dec 2025

10/10 Excellent

Roxana

Stayed 1 night in Dec 2025

2/10 Terrible

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great is just difficult to get in to i had to go around 2 time trying to figure out how to get into
Stayed 1 night in Dec 2025

2/10 Terrible

Charles

Stayed 1 night in Dec 2025

8/10 Good

erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just hard to find at night.
Stayed 1 night in Nov 2025

8/10 Good

bertin

Stayed 1 night in Nov 2025

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2025