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City Express by Marriott Tijuana Otay

3.0 star property

Photo gallery for City Express by Marriott Tijuana Otay

Lobby
Superior Room, 1 King Bed with Sofa bed
Property amenity
Property amenity
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪3 min walk‬
  • Place, Alameda Otay
    ‪5 min walk‬
  • Place, High Performance Center in Tijuana
    ‪10 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tijuana

Located in Tijuana (Mesa de Otay), City Express by Marriott Tijuana Otay is a 4-minute walk from Autonomous University of Baja California and 9 minutes by foot from Alameda Otay. .This hotel is 0.6 mi (0.9 km) from High Performance Center in Tijuana and 1.7 mi (2.7 km) from U.S. Consulate General Tijuana.

What's nearby

  • Autonomous University of Baja California - 3 min walk - 0.3 km
  • Alameda Otay - 5 min walk - 0.5 km
  • High Performance Center in Tijuana - 10 min walk - 0.9 km
  • U.S. Consulate General Tijuana - 13 min walk - 1.2 km
  • Plaza Península Shopping Center - 3 min drive - 2.7 km

Getting around

  • Beyer Blvd Trolley Station - 11 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 10 min drive

Restaurants

  • ‪Agredanos Burguer - ‬9 min walk
  • ‪Baristi - ‬11 min walk
  • ‪IHOP - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Mr. Pampas Do brasil - ‬7 min walk

About this property

City Express by Marriott Tijuana Otay

City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
A complimentary continental breakfast is served on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A cruise ship terminal shuttle is provided at no charge, and free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 510 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 105 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Gabriela

Stayed 1 night in Dec 2025

2/10 Terrible

Ivan

Stayed 1 night in Dec 2025

10/10 Excellent

Roxana

Stayed 1 night in Dec 2025

2/10 Terrible

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great is just difficult to get in to i had to go around 2 time trying to figure out how to get into
Stayed 1 night in Dec 2025

2/10 Terrible

Charles

Stayed 1 night in Dec 2025

8/10 Good

erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just hard to find at night.
Stayed 1 night in Nov 2025

8/10 Good

bertin

Stayed 1 night in Nov 2025

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2025

8/10 Good

Bogart, Upland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. You can hear everything outside. Bed not so comfortable. Close to everything Housekeeping will ensure that you’re leaving on your checkout date. They will knock on your door early to ensure of that.
Stayed 1 night in Nov 2025

6/10 Okay

Samuel

Stayed 1 night in Nov 2025

10/10 Excellent

Abel

Stayed 1 night in Nov 2025

2/10 Terrible

Ignacio

Travelled with partner
Liked: Amenities
No towels in the room. Not only that, I asked the staff two times for them and the lady in the 4th floor rolled her eyes when I asked her, I dried myself with the hairdryer. No bueno 👎
Stayed 1 night in Nov 2025

6/10 Okay

Micaela

Liked: Staff & service
ACs outdated and breakfast to basic
Stayed 1 night in Nov 2025

10/10 Excellent

Danoz Okeke

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and confortable room with friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Josafat

Stayed 1 night in Nov 2025

8/10 Good

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine and staff people were nice and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

10/10 Excellent

Jessy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
great customer service, great area and fit our neeeds
Stayed 1 night in Nov 2025

10/10 Excellent

Adriana

Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Abbdon, Forest Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great service. Short drive from the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Edna, Lakeview Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Staff should stop knocking on the door so early
Stayed 1 night in Oct 2025