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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property

Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Exterior
Property amenity
Property amenity
Restaurant
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪8 min walk‬
  • Place, High Performance Center in Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Superior)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Similar properties

Outdoor pool
Fiesta Inn Tijuana Otay
  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,386 reviews
The price is NZ$208
includes taxes & fees
3 Apr - 4 Apr
Fiesta Inn Tijuana Otay

About the area

Tijuana

With a stay at Holiday Inn Express & Suites Tijuana Otay by IHG in Tijuana (Mesa de Otay), you'll be a 2-minute drive from U.S. Consulate General Tijuana and 9 minutes from San Ysidro Border Crossing. .This hotel is 6.9 mi (11.2 km) from Las Americas Premium Outlets and 12.5 mi (20.2 km) from San Diego Bay.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • Caliente Casino - 1 min walk - 0.0 km
  • Autonomous University of Baja California - 8 min walk - 0.8 km
  • High Performance Center in Tijuana - 15 min walk - 1.3 km
  • U.S. Consulate General Tijuana - 17 min walk - 1.5 km

Getting around

  • Beyer Blvd Trolley Station - 24 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 14 min drive

Restaurants

  • ‪Agredanos Burguer - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Baristi - ‬5 min walk
  • ‪IHOP - ‬3 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Tijuana Otay by IHG. A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 829 out of 1001 reviews
Rating 8 - Good. 108 out of 1001 reviews
Rating 6 - Okay. 20 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff always friendly. The hotel is always clean
Stayed 1 night in Dec 2025

10/10 Excellent

Paulo

Stayed 1 night in Dec 2025

10/10 Excellent

Isabel

Stayed 3 nights in Dec 2025

10/10 Excellent

Jack

Stayed 3 nights in Dec 2025

10/10 Excellent

Mirella

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and great staff, very friendly and supportive to help you with your luggage. Just an all good place to stay at for a short period of time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Misael

Stayed 1 night in Nov 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, wonderful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities
Clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Maria Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place
Stayed 1 night in Nov 2025

10/10 Excellent

grasiela

Stayed 1 night in Nov 2025

10/10 Excellent

David, Chino

Stayed 1 night in Nov 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities
The guest service agents at the front desk were very friendly. The room was very comfortable, quiet and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa, Fontana

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

eddy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and shopping center is close by
Stayed 2 nights in Nov 2025

8/10 Good

Sergio

Ver
Stayed 2 nights in Nov 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent place and location
Stayed 1 night in Nov 2025

10/10 Excellent

antoinette

Liked: Cleanliness, property conditions & facilities
it was great
Stayed 1 night in Nov 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good srvice!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosalio, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Very accessible for wheels users
Stayed 1 night in Nov 2025

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was very polite. Fast check in.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Loved everything about the stay
Stayed 2 nights in Nov 2025