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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property

Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Exterior
Property amenity
Property amenity
Property amenity
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Caliente Casino
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪8 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(78 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room (Superior)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Superior)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Room, 2 Queen Beds
Hilton Garden Inn Tijuana Airport
Tijuana
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 21 reviews
The price is NZ$194
includes taxes & fees
1 June - 2 June
Hilton Garden Inn Tijuana Airport

About the area

Tijuana

With a stay at Holiday Inn Express & Suites Tijuana Otay by IHG in Tijuana (Mesa de Otay), you'll be a 2-minute drive from U.S. Consulate General Tijuana and 9 minutes from San Ysidro Border Crossing. .This hotel is 5 mi (8 km) from CAS Visa USA and 6.9 mi (11.2 km) from Las Americas Premium Outlets.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • Caliente Casino - 1 min walk - 0.0 km
  • Autonomous University of Baja California - 8 min walk - 0.8 km
  • High Performance Center in Tijuana - 15 min walk - 1.3 km
  • U.S. Consulate General Tijuana - 17 min walk - 1.5 km

Getting around

  • Beyer Blvd Trolley Station - 24 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 14 min drive

Restaurants

  • ‪Agredanos Burguer - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Sirloin Stockade - ‬5 min walk
  • ‪Baristi - ‬5 min walk

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Tijuana Otay by IHG. A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 840 out of 1007 reviews
Rating 8 - Good. 105 out of 1007 reviews
Rating 6 - Okay. 21 out of 1007 reviews
Rating 4 - Poor. 13 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Wilfrido Ignacio, nogales

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpió, muy amable el personal
Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities
Everything was to the perfection
Stayed 2 nights in Jan 2026

10/10 Excellent

Priscilla

Stayed 1 night in Feb 2026

10/10 Excellent

Jeffrey, Hillsboro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They were great 👍 Check in and out we're extremely easy. The shuttle to the airport the next day was super fast and convenient. There were a lot of great places to eat nearby and the complementary breakfast was wonderful. I'll definitely stay again.
Stayed 1 night in Feb 2026

10/10 Excellent

Tao Wen

Stayed 1 night in Jan 2026

4/10 Poor

Salvador

Stayed 1 night in Jan 2026

10/10 Excellent

Isai

Stayed 1 night in Jan 2026

10/10 Excellent

mirella

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone there is excellent. From Eliseo, Pablo and Juan greeting you outside all the way inside. The amazing reception! The rooms are very well kept and comfortable. I will recommend to anyone, this is the place to go and feel taken care of. Last but not least the amazing staff whi help keep the place neat and tidy, along with the great cooks back there Julio and Cinthia. The whole team back there. You guys are the best. Son lo mejor.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cesar

Stayed 1 night in Jan 2026

6/10 Okay

Laurie

Stayed 1 night in Jan 2026

10/10 Excellent

Yara Giovanna Millan

Liked: Cleanliness, amenities, property conditions & facilities
Súper amables y el lugar muy lindo
Stayed 1 night in Jan 2026

10/10 Excellent

Jordany

Stayed 1 night in Jan 2026

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view! Lots of shops and restaurants all within a walking distance.
Stayed 1 night in Dec 2025

10/10 Excellent

Anna, Costa Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Gladys, Santa Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love it here :)
Stayed 2 nights in Dec 2025

4/10 Poor

Clarissa

Travelled with family, Travelled with family and small children
There were Roaches in the room
Stayed 2 nights in Dec 2025

4/10 Poor

Anthony

Stayed 2 nights in Dec 2025

10/10 Excellent

Maria Guadalupe

Stayed 2 nights in Dec 2025

10/10 Excellent

Fernando

Stayed 1 night in Dec 2025

10/10 Excellent

Bryseida Guadalupe

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great like always
Stayed 1 night in Dec 2025

10/10 Excellent

Armando

Liked: Amenities
Excellent service
Stayed 1 night in Dec 2025