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Hotel West Plaza

3.0 star property

Photo gallery for Hotel West Plaza

Terrace/patio
Reception
Front of property
Deluxe Triple Room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Place, Av Revolución
    ‪3 min walk‬
  • Place, Las Americas Premium Outlets
    ‪1 min drive‬
  • Place, San Ysidro Border Crossing
    ‪2 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 3 Queen Beds

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About the area

Tijuana

With a stay at Hotel West Plaza , you'll be centrally located in Tijuana, within a 5-minute drive of San Ysidro Border Crossing and CAS Visa USA. .This hotel is 3.4 mi (5.5 km) from Las Americas Premium Outlets and 19.2 mi (30.8 km) from Rosarito Beach.

What's nearby

  • Av Revolución - 3 min walk - 0.3 km
  • Tijuana Customs - Garita El Chaparral - 15 min walk - 1.3 km
  • Las Americas Premium Outlets - 1 min drive - 1.5 km
  • San Ysidro Border Crossing - 2 min drive - 1.9 km
  • CAS Visa USA - 4 min drive - 3.4 km

Getting around

  • San Diego Santa Fe Depot - 20 min drive
  • San Ysidro Transit Center Station - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 22 min drive

Restaurants

  • ‪Caesar's Restaurant Bar - ‬3 min walk
  • ‪tacos 4ta y niños heroes - ‬2 min walk
  • ‪La Chuleta - ‬3 min walk
  • ‪Piedra Santa - ‬3 min walk
  • ‪El Plato De Oro - ‬2 min walk

About this property

Hotel West Plaza

Hotel with a restaurant, near Las Americas Premium Outlets
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and safes. 60-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.
At Hotel West Plaza , enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include a business center, a 24-hour front desk, and an elevator.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Hotel West Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Reviews

Hotel West Plaza Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 615 out of 811 reviews
Rating 8 - Good. 104 out of 811 reviews
Rating 6 - Okay. 52 out of 811 reviews
Rating 4 - Poor. 23 out of 811 reviews
Rating 2 - Terrible. 17 out of 811 reviews

Reviews

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Joseph

Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a convenient location at a walking distance from Avenida Revolución. The aesthetics of the interior are elegant with marble floors and volcanic stone walls. Most of the staff was pleasing and friendly during my stay. Overall, I would recommend this hotel to everyone.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

Rogelio

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
hotel is great. very nice. hotel seems way to nice for the area it sits in
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time and was a little skeptical because saw googles street view but it didn’t match. The pictures for the hotel is truly what the hotel looks like. Having the car inside the garage was a piece of mind, the food was delicious. We got a room with three beds and everything was clean and in order. Would definitely go back and stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Clean hotel but not accessible

Clean hotel. The room was comfortable although we had loud neighbors on weekend evenings, so bring earplugs The biggest issue I had was that the hotel is NOT wheelchair accessible, even though it was stated as accessible in the listing. For this reason it was not possible for my elderly mom to come and go as she pleased. Issues aside the cleaning staff and rooftop staff were kind and professional.
Stayed 2 nights in Jul 2025

6/10 Okay

cecilia

Stayed 1 night in Jul 2025

10/10 Excellent

Dennis Nicholas, Larkspur

Well located
Stayed 2 nights in Jul 2025

10/10 Excellent

Guadalupe

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

8/10 Good

MYRNA

Travelled with family
Liked: Cleanliness, staff & service
The AC was hard to set, and it would reset back to warm and humid on its own. There was a long black hair on one of the tables when we arrived. The facilities seemed outdated and there were a couple of holes on the wall. The toilet was not functioning properly when flushing.
Stayed 1 night in Jul 2025

8/10 Good

elizabeth r

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in the heart of downtown TJ

Interior rooms with only window looking out on hallway. Very modern and clean. The elevator is modern and larger than European elevators. Staff was friendly and efficient.
Stayed 1 night in Jul 2025

10/10 Excellent

TSUNG CHI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff. clean place.
Stayed 1 night in Jul 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Ff
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great staff and very clean.
Stayed 1 night in Jul 2025

8/10 Good

Pedro

Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 2 nights in Jun 2025

6/10 Okay

Margarita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff was very kind and helpful. Our 1st room had this sewer smell 2nd room was ok but hot AC unit only cool down on one side of the room. It looks like they just updated the hotel but have little misshapen all over the room and bathroom. I hope they take care of these issues soon.
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing from the friendly staff, clean property, delicious food,clean rooms very happy with our stay highly recommend.
Stayed 2 nights in Jul 2025

2/10 Terrible

Samari

Stayed 1 night in Jun 2025

10/10 Excellent

Ky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8pm
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Stayed 2 nights in Jul 2025

10/10 Excellent

Adela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it Love the location Clean rooms
Stayed 2 nights in Jun 2025