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 Cyuve •1 Room
 Cyuve • 1 Room
Book online or call 0508 283 858 Phone Number

Tiloreza Volcanoes Ecolodge

3.5 out of 5.0
Musanze-Kinigi Road, Ruhengeri, Cyuve, Northern Province 0508 283 858
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Parking
Wifi
Smoke Free
Multilingual
Concierge
More
Room type Options Nightly price Book
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Standard Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
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Luxury Cottage
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
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Deluxe Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Premium Suite
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
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Deluxe Double Room
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Deluxe Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable guesthouse with full-service spa and outdoor pool

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
Multilingual staff
Concierge services

With a stay at Tiloreza Volcanoes Ecolodge in Cyuve, you'll be 5.9 mi (9.5 km) from Volcanoes National Park and 11.3 mi (18.2 km) from Musanze Caves. This spa guesthouse is within the region of Lake Bunyonyi and Bwindi Impenetrable National Park.

Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this guesthouse include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at the guesthouse's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

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Tiloreza Volcanoes Ecolodge

Musanze-Kinigi Road, Ruhengeri, Cyuve, Northern Province

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 14
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Television in common areas
  • Garden
  • Multilingual staff
  • Dry cleaning/laundry service
  • Full-service spa
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace
  • No accessible shuttle

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish
  • Portuguese
  • Swahili

Parking

Free self parking

Room Amenities

Tiloreza Volcanoes Ecolodge offers 14 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers. This Cyuve guesthouse provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Separate sitting area
  • Iron/ironing board (on request)
  • Free bottled water
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Balcony or patio
  • Heating
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Laptop-friendly workspace

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to do

  • Ecotours nearby
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Cave exploring nearby

Spa Services

  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 10:00 PM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No cots (infant beds) available

No lifts

Service animals not allowed

Debit cards

No front desk

Host will greet you

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5–20 for adults, and USD 5–20 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Tiloreza Volcanoes Ecolodge Cyuve
  • Tiloreza Volcanoes Ecolodge Guesthouse
  • Tiloreza Volcanoes Ecolodge Guesthouse Cyuve

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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