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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Enjoy a drink at the bar, where a wide selection of liquor bottles are on display and a flat-screen TV shows live sports.
Two single beds with white linens and a flat-screen TV are featured in this stylish room.
Swimmers can enjoy the central pool and water slide in this spacious pool area.
Welcome to our reception area, featuring a central desk, wall-mounted TV, and cozy seating area.
Relax in a stylish seating area with a view of the outdoor water slide.

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪5 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Intercity Shopping Centre
    ‪8 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Junior Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout curtains

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1021)
The price is NZ$263
for 1 room
includes taxes & fees
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About the area

Thunder Bay

With a stay at Superior Inn Hotel and Conference Centre Thunder Bay in Thunder Bay, you'll be near the airport, within a 5-minute drive of Lake Superior and International Friendship Garden. .This family-friendly hotel is 1.8 mi (2.8 km) from Redwood Park and 2.1 mi (3.4 km) from St. Paul's Anglican Church.

What's nearby

  • Fort William Gardens - 5 min drive - 3.4 km
  • Thunder Bay Museum - 6 min drive - 4.1 km
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 7.7 km
  • Intercity Shopping Centre - 8 min drive - 5.2 km
  • Lakehead University - 9 min drive - 7.4 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Little Caesars Pizza - ‬1 min walk
  • ‪Cheer's the Village Pub - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with a fitness center and a 24-hour front desk
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 181 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Lake and Spruce, a family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Thunder Bay? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 7 2025 to July 21 2025 (dates subject to change):
  • Hot tub
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 276 out of 1030 reviews
Rating 8 - Good. 275 out of 1030 reviews
Rating 6 - Okay. 204 out of 1030 reviews
Rating 4 - Poor. 132 out of 1030 reviews
Rating 2 - Terrible. 143 out of 1030 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ethan

Stayed 1 night in May 2025

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, room is clean and security is top notch definately staying there again
Stayed 3 nights in Apr 2025

8/10 Good

amanda

Stayed 1 night in Apr 2025

10/10 Excellent

amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The staff was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Marlene

Stayed 1 night in Apr 2025

6/10 Okay

Millah

Liked: Staff & service
It was okay!
Stayed 1 night in Apr 2025

10/10 Excellent

Luigi, Sioux Lookout

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like close airport thank you
Stayed 1 night in Apr 2025

8/10 Good

Mae Gail Tuble, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect -- clean, safe, quiet after 11PM and lovely reception staff.
Stayed 1 night in Apr 2025

2/10 Terrible

Les, Ridgeway

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely nothing superior about this hotel. Located in an old, decrepit building, rundown appearance throughout. Unfortunately the staff was just as inferior, unhelpful, aggressive and without sufficient language to understand English.
Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Stayed 3 nights in Feb 2025

8/10 Good

Sara

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Not accommodating late check ins.

Important to note the airport shuttle service isn't available for late check ins. Even though the hotel was messaged ahead of time of the flight arrival. When checking in, I went to the vending machine, it was out of stock in the water I wanted, and didn't return all my money when I went to cancel. I tried calling front desk to let them know and ask if they had water elsewhere, no answer. I tried calling the front desk again because the room wasn't warming up, no answer.
Stayed 1 night in Apr 2025

8/10 Good

Leana

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool! It was really busy with various birthday parties. My son and I loved the pool but we did not like that it closed at 10pm on a weekend. It would be awesome if the times were extended to at least 11pm. Facility is
Stayed 1 night in Apr 2025

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Efficient and friendly front desk staff. Found dirty socks in the corner of the room. Shower head is broken and spraying the ceiling, railing in shower is loose. No breakfast available until 8
Stayed 1 night in Apr 2025

8/10 Good

Betsy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was good. My only complaint are the pillows in the room and not enough light. Pillows too big and uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness
S
Stayed 1 night in Apr 2025

4/10 Poor

Margaret, Stratton

Travelled with partner
Liked: Amenities
Our room was extremely hot. No thermostat. They gave us a fan. It was loud and didnt help much. We were exhausted when we left after three nights.
Stayed 2 nights in Feb 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Morris, Geraldton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient ,close to all my wants and needs.
Stayed 2 nights in Apr 2025

8/10 Good

Marc

Stayed 1 night in Apr 2025

2/10 Terrible

Norm

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Cortney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot and it’s always amazing
Stayed 2 nights in Apr 2025

6/10 Okay

MATT

Stayed 1 night in Apr 2025

6/10 Okay

Tammy

Travelled with family
Liked: Staff & service, amenities
Room was fine. Pool area is rented out to kids birthday parties. Very loud, crowded. Hot tub appeared dirty. If pool area not your thing then this place would be fine. Police on site when we arrived so that was scary.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hot tub needs to be hotter, its just a warm bath. Front desk could not find my hotel.com booking, but they honored the rate anyways (I had the confirmation email) Everything else was fine!
Stayed 4 nights in Apr 2025