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Al Habtoor Palace Budapest, Preferred Hotels & Resorts

5.0 star property

Photo gallery for Al Habtoor Palace Budapest, Preferred Hotels & Resorts

1 bedroom, premium bedding, minibar, in-room safe
2 bars/lounges
Indoor pool
Lobby sitting area
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Parking available
  • Gym

Explore the area

Map
Erzsebet Ter 9-10, 1051 Budapest, Budapest, 1051
  • St. Stephen's Basilica
    ‪5 min walk‬
  • Szechenyi Chain Bridge
    ‪8 min walk‬
  • Vaci Street
    ‪11 min walk‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪25 min drive‬

Room options

View all photos for Royal Suite

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

  • 99 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Superior King Room

1 bedroom, premium bedding, minibar, in-room safe

Accessible Superior King Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Chairman)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Chairman)

  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Park View Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Park View Room

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Park View Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Park View Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club King including Club Lounge access

1 bedroom, premium bedding, minibar, in-room safe

Club King including Club Lounge access

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room (Skyline)

1 bedroom, premium bedding, minibar, in-room safe

Room (Skyline)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Palace)

1 bedroom, premium bedding, minibar, in-room safe

Room (Palace)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Club)

55-inch Smart TV with digital channels, books, music library

Deluxe Room (Club)

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Room

1 bedroom, premium bedding, minibar, in-room safe

Superior King Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
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  • Free WiFi
4.7 out of 5, Exceptional, (1004)
The price is NZ$531
for 1 room
includes taxes & fees
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About the area

Budapest

With a stay at Al Habtoor Palace Budapest, Preferred Hotels & Resorts, you'll be centrally located in Budapest, steps from Elizabeth Park and within a 5-minute walk of St. Stephen's Basilica. .This luxury hotel is 0.6 mi (0.9 km) from Szechenyi Chain Bridge and 1.4 mi (2.3 km) from Vaci Street.

What's nearby

  • Budapest Christmas Market - 3 min walk - 0.3 km
  • St. Stephen's Basilica - 5 min walk - 0.4 km
  • Szechenyi Chain Bridge - 8 min walk - 0.7 km
  • Vaci Street - 11 min walk - 1.0 km
  • Buda Castle - 19 min walk - 1.6 km

Getting around

  • Deak Ferenc ter Station - 1 min walk
  • Budapest Boraros Square Station - 4 min drive
  • Ferenc Liszt Intl. Airport (BUD) - 30 min drive

Restaurants

  • ‪VOLT Music Bar Official - ‬1 min walk
  • ‪Akvárium Klub - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Kfc - ‬1 min walk
  • ‪Fröccsterasz - ‬2 min walk

About this property

Al Habtoor Palace Budapest, Preferred Hotels & Resorts

Luxury hotel with a full-service spa and bars
Al Habtoor Palace Budapest, Preferred Hotels & Resorts offers 200 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and espresso makers. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite for lunch, dinner, or brunch at Ottimo, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Budapest? This hotel has 2476 square feet (230 square meters) of space consisting of conference space and 5 meeting rooms.
Ottimo - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Kupola Bar - This bar specializes in international cuisine and serves light fare only. Open daily.
Kupola Lounge - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, German, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (HUF 23,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Kupola Bar
  • Kupola Lounge
  • Ottimo

Things to do

  • 24-hour gym
  • Books
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Music library
  • Piano
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,476 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices in meeting rooms
  • Grab bar in shower (87 centimetre high)
  • Height-adjustable showerhead
  • Lift (108 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1918
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HUF 35000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered valet parking fee: HUF 23000.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HUF 35000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number SZ19001644

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 5 stars.

Property is also known as

The Ritz Carlton Budapest
Al Habtoor Palace Budapest
Al Habtoor Palace Budapest, Preferred Hotels & Resorts Hotel
Al Habtoor Palace Budapest, Preferred Hotels & Resorts Budapest

Al Habtoor Palace Budapest, Preferred Hotels & Resorts Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Judy, Los Gatos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely adore this hotel! From start to finish, my stay was a fantastic experience, and I can confidently say that their breakfast was the best I had during my entire trip. The restaurant staff were truly top-notch—so warm and attentive. On my last day, the breakfast restaurant manager(give her a raise!) noticed how much I loved the traditional Hungarian bread, Pogácsa, and went out of her way to gift me the recipe and even pack a bag for me to take along. That thoughtful gesture completely made my day! Every morning, I couldn’t wait to start my day with their amazing breakfast. And let me tell you about their cappuccino—unlike the usual, uninspired machine-made ones, this was beautifully prepared, rich, and absolutely delicious. I loved it so much I had two cups every morning! The hotel’s location was also great. While it was a bit far from the main train station, I was still able to visit all the major attractions on foot in just one day, which made it super convenient. Their dinner restaurant was pretty good too. Now, for a couple of minor things they could improve: The bathroom layout was a bit odd, even for a solo traveler like me. The shower stall was very small (and I’m quite petite!), and there wasn’t enough space for my skincare and makeup products. Also, whenever I washed my face, water splashed everywhere. Additionally, my room faced the street, and it was a bit too loud for me to fall asleep. Still, highly recommend.
Stayed 3 nights in Feb 2025

8/10 Good

Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was ok, can be superb if more attention to cleanness would be kept
Stayed 4 nights in Jan 2025

10/10 Excellent

Nikolas

Stayed 3 nights in Dec 2024

10/10 Excellent

TIM

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff and property. The only negative is waiting 20 minutes for the room to be cleaned at 4 pm check-in time.
Stayed 1 night in Jan 2025

6/10 Okay

Lisabeth

Travelled with family
This is not up to the standards of a Ritz Carlton hotel at all. From the moment we walked in our room was not ready. It took over 1.5 hours to get our luggage brought to the room. After waiting long for our luggage I asked for another luggage rack for the room and it never came. There were no pleasantries from the staff. We came from Ritz Carlton Berlin which was the polar opposite. We were offered drinks and Christmas treats. There was nothing in Budapest. The breakfast was mediocre at best. No one smiled. While I had a very nice massage from Vera in the spa the spa was tiny and offered very little. Children were also allowed in and it was noisy. Not what you want to hear while you are trying to relax One of the biggest issues for me was the noise. We were backing on to the fashion street it was where the garbage is picked up. Loud at 6am every morning. We paid for a 5 star hotel and this was a 3.5 at best. We were really disappointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Imad

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Staff at reception is below average to terrible, except for the manager Zsuzanna H - she’s excellent and very helpful. I think they are pretty understaffed. Way below expectations for a Ritz!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Regina

Stayed 2 nights in Apr 2023

10/10 Excellent

Gregory, Clark

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Club lounge food and service was great
Stayed 3 nights in Dec 2024

10/10 Excellent

MARCO, San Pedro Sula

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Classy hotel very well located and a helpful staff.
Stayed 3 nights in Nov 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Marvin, Missouri City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! The room was gorgeous and well kept! Thank you to all the staff for making my stay in Budapest warm and welcoming!
Stayed 3 nights in Nov 2024

10/10 Excellent

DEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Kato

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Total discrimination!

Location is great, however, you would be severely discriminated if you booked through a third party. I decided to book a long stay through Hotels.com, as the promo code was not working, i booked 3 nights instead of 4. Upon arrival, i requested they honor the long stay. To my surprise, this turned into a 3 day back and forth. Expedia called and emailed to try to resolve the issue, they refused to answer them. Furthermore, at check-in a lady next to me was kindly asked to register as a bonvoy member in order to be provided free breakfast. Upon hearing that, i requested to provide my number as well. I was shocked when i was told that they weren't going to give me free breakfast and i could only qualify for 20% off. So all guests are not treaded the same. Some are politely encouraged to get free items, others are denied services or promotions cause they're a third class guest. They also refused to give me any rebate for my 4th night and requested i pay the full price! I went to Kempiski hotel, was extremely surprised they recognized and honored my Expedia membership. They went as far as upgrading me to a new room. There's therefore no reason why the Ritz decided to discriminate me, if Kempiski can upgrade me. I doubt it has anything to do with booking through a 3rd party like they claimed. It was definitely racial and i will never be going back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherri, Bethesda

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful two day stay in the hotel. The location is perfect and service was impeccable. The hotel is true to its brand. They reached out to me ahead of time to arrange transportation, and again upon departure, which was very appreciated as it was my first visit to Budapest and I was unfamiliar with transportation options. I highly recommend and would love to visit again.
Stayed 2 nights in Oct 2024

4/10 Poor

Fiona

Stayed 5 nights in Sep 2024

10/10 Excellent

Jessamyn

Liked: Cleanliness, staff & service, property conditions & facilities
Service was impeccable!
Stayed 5 nights in Sep 2024

10/10 Excellent

HECTOR, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing the staff super professional they are 5 stars in everything!
Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were problems with our prearranged tour. We had to wait to find another tour guide. I felt we were an after thought about it. The tour guide seems like he had just rolled out of bed. Concierge made us reservations at a local restaurant. They tried to seat us in the worst table in the restaurant in the middle of the crowd waiting by the front door. I refused to sit there. I would think if you were sent as a guest of the hotel you should have been given a better table and not be put in this situation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alireza

Stayed 1 night in Aug 2024

10/10 Excellent

Gilberto Sosa, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosa Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia maravillosa, las atenciones de primera y siempre con el deseo de ayudarnos a planificar lo mejor posible nuestra estadía. Las habitaciones de primera y los desayunos espectaculares.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wei, Bellaire

Travelled with partner
Liked: Amenities
Great location and services.
Stayed 3 nights in Aug 2024