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Hotel Livemax Shinjuku East

2.5 star property

Photo gallery for Hotel Livemax Shinjuku East

Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Hallway
Reception
Vending machine

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
6-27-49 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Samurai Museum
    ‪7 min walk‬
  • Place, Shinjuku Isetan
    ‪12 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

Single Room, Smoking

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Twin Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

Single Room, Non Smoking (Dog Friendly)

  • 11 sq m
  • Sleeps 3
  • 1 Large Single Bed

Similar properties

About the area

Tokyo

With a stay at Hotel Livemax Shinjuku East in Tokyo (Shinjuku), you'll be within a 5-minute drive of Tokyo Imperial Palace and Shinjuku Gyoen National Garden. .This hotel is 3 mi (4.9 km) from Shibuya Crossing and 3.7 mi (5.9 km) from Tokyo Dome.

What's nearby

  • Samurai Museum - 7 min walk - 0.7 km
  • Okubo Park - 9 min walk - 0.8 km
  • Isetan Department Store Shinjuku - 11 min walk - 0.9 km
  • Shinjuku Isetan - 12 min walk - 1.1 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 13 min walk
  • Haneda Airport (HND) - 49 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪バーミヤン - ‬3 min walk

About this property

Hotel Livemax Shinjuku East

Hotel Livemax Shinjuku East offers 82 accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Stay in one of 82 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 2000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: JPY 2000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Livemax Shinjuku East Tokyo
Hotel Livemax Shinjuku East Hotel
Hotel Livemax Shinjuku East Tokyo
Hotel Livemax Shinjuku East Hotel Tokyo

Hotel Livemax Shinjuku East Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 93 out of 313 reviews
Rating 8 - Good. 90 out of 313 reviews
Rating 6 - Okay. 67 out of 313 reviews
Rating 4 - Poor. 36 out of 313 reviews
Rating 2 - Terrible. 27 out of 313 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Duke

Liked: Staff & service, amenities, property conditions & facilities
Good and cheap
Stayed 3 nights in Dec 2025

8/10 Good

Shengzhe

Stayed 6 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
When I 1st got there the tv wasn’t working properly but when I spoke to the reception they fixed it that day when I was out staff are very helpful and they clean your room everyday as long as you put the sign on the door loved my stay there would defo go back 😁👍
Stayed 8 nights in Dec 2025

6/10 Okay

Justin

Liked: Staff & service
Disliked: Cleanliness, amenities
The room inside was way too small than I expected, the quality is not great as the coat rack was about to fall off and I decided to not ask the staff for help given how much time it’s going get the room to remodel but overall I love the area of Tokyo just this hotel room is bad but the staff is nice
Stayed 6 nights in Nov 2025

8/10 Good

stephanie

Stayed 12 nights in Nov 2025

6/10 Okay

Akemi

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Stayed 5 nights in Nov 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Amenities, property conditions & facilities
It’s a walking distance to a major shopping mall Isetan and so many restaurants.
Stayed 1 night in Nov 2025

8/10 Good

Jasbinder

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel ,
Stayed 9 nights in Oct 2025

6/10 Okay

Bazarsad

Business traveller
Disliked: Property conditions & facilities, room comfort
location not bad calm and shops near subway close
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday in Tokyo for the first time so mostly out and about and mainly used the room to washup and sleep. Rooms were clean but you can see the extract fan's dust lingering on the wall, nothing too much to worry about. The integrated toilet had a nice bath tub, which after walking 35k steps in a day.... definitely require it to soak my poor little legs! The shampoo and shower gel smells really good too! Used the disposable toothbrush and left it for re-use but housekeeping swapped it out for a fresh one - not complaining! The metro was a quick walk away and if you wanted to walk to Shinjuku, it's a quick walk too! Nearby, there is a nice homey canteen which has great options if you run out of ideas of what to eat (unlikely in Tokyo!) or want to have something simple. Check out time was 1000hrs and had a few hours to spare before going to the airport. Reception kindly held my luggage for me at no charge! Overall, great experience
Stayed 6 nights in Sep 2025

10/10 Excellent

Jordi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Samir

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient
Stayed 1 night in Jun 2025

6/10 Okay

Mike

Liked: Property conditions & facilities
Very inflexible in their policies. You get exactly what you pay for and not a bit more. This is better than some other properties who actually don't even live up to their promise, but on the negative side, trivial requests are not even considered here. Pay sleep and leave and don't bother them otherwise. To be fair, the value is still very good and it is not a 5-star hotel, but some service adjustments would make it great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Excellent location. Great staff. Close to transit. Cold A/C! Will book again
Stayed 3 nights in Aug 2025

2/10 Terrible

Lynn, Crestline

Stayed 1 night in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Everything is walkable and convenient.
Stayed 1 night in Jul 2025

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel, minutes away from two metro lines, 15 minutes walking from the heart of Shinjuku
Stayed 3 nights in Jul 2025

10/10 Excellent

Cang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staffs
Stayed 2 nights in Jun 2025

8/10 Good

Pandora

Stayed 3 nights in May 2025

10/10 Excellent

Kalice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 7 nights in Apr 2025

10/10 Excellent

Joseph Marturano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and taken care of. Ibwas comfortable and the room and bath were clean. The only downsides were a broken outlet on the bed and a nearby emergency station that seemed to be real busy through the night.
Stayed 10 nights in Apr 2025

4/10 Poor

Ruth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Located beside the fire station. Windows are not sound proof. Request for extra pillows denied as they don’t have any extras! No luggage storage after check out. No complementary bottles of water.
Stayed 3 nights in Apr 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room in a very good area with lots of great places to visit such as pub 305
Stayed 4 nights in Apr 2025