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New Otani Inn Tokyo

3.0 star property

Photo gallery for New Otani Inn Tokyo

Stunning garden oasis with a central water feature and lush greenery.
Stunning public fountain surrounded by lush greenery and a modern building, featuring a mosaic tile design.
Two single beds with matching headboards and footboards, a kitchenette with oven and coffee machine, and a dining table make this room perfect for travelers seeking comfort and convenience.
Welcome to our hotel, marked by a grand entrance with a curved canopy and flanked by two columns.
Enjoy a drink at the bar, where a long countertop and comfortable chairs await.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Tokyo Tower
    ‪6 min drive‬
  • Tokyo Imperial Palace
    ‪7 min drive‬
  • Meiji Jingu Shrine
    ‪10 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

View all photos for Executive Double Room - Non-Smoking

Relax in a stylish room with a large bed, flat-screen TV, and seating area.

Executive Double Room - Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Moderate Twin Room - Non-Smoking

Two single beds with matching headboards, a flat-screen TV, and a desk with a chair.

Moderate Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room - Smoking

Two single beds with matching headboards, a flat-screen TV, and a desk with a chair.

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Triple Room - Non-Smoking

Two single beds with white linens and dark patterned bedspreads, a bedside table, lamp, and telephone.

Moderate Triple Room - Non-Smoking

8.4 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Triple Room - Smoking

Two single beds with white linens and dark patterned bedspreads, a bedside table, lamp, and telephone.

Moderate Triple Room - Smoking

  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Single Room - Non-Smoking

Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a refrigerator and large window with an outside view.

Moderate Single Room - Non-Smoking

7.8 out of 10
Good
(20 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Smoking

Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a refrigerator and large window with an outside view.

Moderate Single Room - Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Non-Smoking

Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a refrigerator and large window with an outside view.

Moderate Semi-double Room - Non-Smoking

8.0 out of 10
Very good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Smoking

Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a refrigerator and large window with an outside view.

Moderate Semi-double Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Twin Room - Non-Smoking

Two beds with white bedding and red accent pillows, a desk, chair, and table with a telephone.

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Quality Single Room - Non-Smoking

Cozy retreat with a neatly made bed, desk, and mounted TV.

Quality Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Triple Room - Non-Smoking

Two beds with white bedding and red accent pillows, a desk, chair, and table with a telephone.

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Premium Semi Suite Room - Non-Smoking

Relax in a stylish room with a flat-screen TV, comfortable sofa, and a neatly made bed.

Premium Semi Suite Room - Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Quality Semi-double Room - Non-Smoking

Cozy retreat with a neatly made bed, desk, and mounted TV.

Quality Semi-double Room - Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Accessible Room - Non-Smoking

Two single beds with matching headboards and footboards, a kitchenette with oven and coffee machine, and a dining table make this room perfect for travelers seeking comfort and convenience.

Premium Accessible Room - Non-Smoking

  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Executive Deluxe Twin Room - Non-Smoking

Relax in this stylish room with a large bed, comfortable sofa, and modern amenities.

Executive Deluxe Twin Room - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Deluxe Room - Non-Smoking

Relax in this stylish room with a large bed, comfortable sofa, and modern amenities.

Executive Deluxe Room - Non-Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

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About the area

Tokyo

Located in Tokyo (Shinagawa), New Otani Inn Tokyo is within a 10-minute drive of Tokyo Tower and Tokyo Imperial Palace. .This hotel is 7.5 mi (12.1 km) from Meiji Jingu Shrine and 7.5 mi (12.1 km) from Tokyo Dome.

What's nearby

  • Shibuya Crossing - 5 min drive - 7.4 km
  • Tokyo Tower - 6 min drive - 6.5 km
  • Tokyo Imperial Palace - 7 min drive - 8.5 km
  • Tokyo Dome - 9 min drive - 12.3 km
  • Meiji Jingu Shrine - 10 min drive - 9.5 km

Getting around

  • Osaki Station - 4 min walk
  • Takanawadai Station - 19 min walk
  • Haneda Airport (HND) - 23 min drive

Restaurants

  • ‪Soup Stock Tokyo - Dila Osaki - ‬3 min walk
  • ‪バーガーキング - ‬3 min walk
  • ‪てんや 大崎ニューシティ店 - ‬3 min walk
  • ‪一番どり ゲートシティ大崎店 - ‬2 min walk
  • ‪梅蘭 ゲートシティ大崎店 - ‬2 min walk

About this property

New Otani Inn Tokyo

Hotel with a restaurant, in the vicinity of Tokyo Tower
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 427 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, a ballroom, and a vending machine.
Grab a bite to eat at FUNACHAYA, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2420.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles, Palm beach gardens

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business hotel They have improved and is comfortable for the price Not luxury but basic decent lodging
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Diem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m totally loving this spot super super convenient it take you to almost anywhere. Not missing out on anything it have everything you need. Yes this place on hot spot and definitely coming back!!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Room comfort

Great location

Conveniently located next to Osaki train station.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Wen I

Travelled with family
Disliked: Property conditions & facilities
The room size for three adult guests was extremely small.
Stayed 3 nights in Apr 2025

10/10 Excellent

Khoa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the Meguro river. During cherry blossom season, you can step outside and walk along the river and it's gorgeous. Also conveniently located right by the train station and a bunch of food options.
Stayed 5 nights in Mar 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great access to transportation. Quiet and clean, with good restaurant options close by.
Stayed 3 nights in Apr 2025

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location that's literally right next to the Osaki station, Otani Inn is a good spot for the convenience for those who just need a spot to stay and go take transit to enjoy Tokyo. Place in general is quite old though as it feels like it's still in the 90s, the room dials to control the temp is not the greatest here so I would not advise coming here during the peak summer seasons as the room got quite warm (and this was during Spring). It has all the main amenities, staff were friendly and welcoming, smell of smoke wasn't noticeable at all outside of our room, and I would feel like the main positive point of this hotel is just how close you are to the train station, plus you have a few restaurants and shops nearby if you need to stock up on supplies. Would I come back here? Only if I needed a basic place to stay that gets the job done.
Stayed 5 nights in Mar 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located right next to the train station which is very convenient to get around. Staff can speak English well and very helpful. Hotel is quite big, the room we stayed at was clean. Would recommend staying here for your stay in Tokyo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Liked: Staff & service
Stayed 9 nights in Apr 2025

10/10 Excellent

Jemmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! It was so close to Osaki Train Station which made it super accessible to the rest of Tokyo. The hotel cleaning staff was also very friendly and left the space spotless every day.
Stayed 6 nights in Apr 2025

6/10 Okay

Wen I

Stayed 1 night in Apr 2025

10/10 Excellent

Duncan

Very helpful staff and a separate bed for each of our child guests.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was possibly the easiest hotel to get to in Japan that we've stayed. It was connected to the train station and part of a shopping complex which included multiple western and Japanese dining and shopping options. There's even a grocery store in the basement of the shopping complex here. Small yet stylish room with well-trained staff. The breakfast was delicious but could use improvement on the ease of moving around-both for patrons and staff. There is a narrow corridor that served multiple purposes in the worst way: it was the entrance and the exit of all patrons and staff and was also the line for drinks and food on the buffet. In the short time we were dining, there were multiple collisions among people and staff colliding with others and dropping dishes. This was the only downside of this stay but a disappointment as we prefer a more calm breakfast area. We would stay here again but probably would avoid eating in their dining hall.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to station

A short walk from Osaki station. Service was good. Stored baggage until check in time. Good size room, bed a bit soft and not many power outlets. Morning breakfast was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing. So close by the train station made exploring great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value-for-Money + near JR Station on Yamanote line

Functional hotel which was generally comfortable albeit a little dated looking and easily accessible to Osaki station. Lawsons right at the 3rd floor entrance of the hotel as well as a really lovely cafe just down the escalator from the Lawsons. Value-for-money. Would recommend to others.
Stayed 3 nights in Mar 2025

8/10 Good

Mirel

Stayed 1 night in Mar 2025

10/10 Excellent

HENRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 week stay. The hotel is convenient to train station and mall. Is super clean and was very accommodating to requests. Taxi, currency exchange, WiFi and computer needs.
Stayed 6 nights in Mar 2025