See all properties
Save

Palace Hotel Tokyo

5.0 star property

Photo gallery for Palace Hotel Tokyo

Executive lounge
Property preview
Banquet hall
Business centre
Chiyoda Suite Room | Living room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning

Explore the area

View map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Imperial Palace East Gardens
    ‪3 min walk‬
  • Tokyo Imperial Palace
    ‪12 min walk‬
  • Tokyo Dome
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Executive Suite + Club Deluxe King with Balcony

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Chiyoda Suite Room

Chiyoda Suite Room

Chiyoda Suite Room

  • 80 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Deluxe Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King Room with Balcony

Balcony view

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite Room

Garden Suite Room

Garden Suite Room

  • 75 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Room

Executive Suite Room

Executive Suite Room

  • 75 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite King

Premier Suite King

Premier Suite King

  • 90 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Grand Deluxe Twin Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Deluxe Twin Room with Balcony

9.8 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite Twin

Premier Suite Twin

Premier Suite Twin

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room with Balcony

Balcony view

Deluxe King Room with Balcony

9.6 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Deluxe King Room

9.6 out of 10
Exceptional
(16 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite

Park Suite

Park Suite

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Terrace Suite

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Terrace Suite

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Gift shop

Imperial Hotel, Tokyo

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.9 out of 5, Exceptional, 1,253 reviews
The price is NZ$615
23 Sept - 24 Sept
Imperial Hotel, Tokyo

About the area

Tokyo

With a stay at Palace Hotel Tokyo, you'll be centrally located in Tokyo, steps from Imperial Palace East Gardens and within a 5-minute walk of Wadakura Fountain Park. .This luxury hotel is 0.4 mi (0.7 km) from Museum of the Imperial Collections and 0.5 mi (0.8 km) from Marunouchi Building.

What's nearby

  • Imperial Palace East Gardens - 3 min walk - 0.3 km
  • Tokyo International Forum - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 12 min walk - 1.0 km
  • Nippon Budokan - 2 min drive - 2.0 km
  • Tokyo Dome - 2 min drive - 3.1 km

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 8 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪DEAN & DELUCA - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪玄米カフェ 実身美 - ‬3 min walk
  • ‪さかなさま - ‬3 min walk

About this property

Palace Hotel Tokyo

Luxury hotel with a full-service spa and bars
Palace Hotel Tokyo offers 284 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Evian Spa Tokyo has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 284 guestrooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by ESTERRE, a restaurant that specializes in French cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
ESTERRE - This restaurant specializes in French cuisine and serves lunch and dinner.
GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: JPY 6,900 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 40000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6900 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Reviews

Palace Hotel Tokyo Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 892 out of 1004 reviews
Rating 8 - Good. 82 out of 1004 reviews
Rating 6 - Okay. 15 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

Reviews

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most heavenly experience! Elegant and luxurious. We were in a king room, which was palatial, featuring lovely balconies overlooking the imperial gardens. The service was impeccable from magically instantaneous day cleaning to discrete turn-downs, including bottled water and chocolate. The all-day restaurant includes a tasteful and comfortable outdoor terrace that was cool and shady even in the intense Tokyo summer heat.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel in Best Location
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jun 2025

10/10 Excellent

YIFEI, Houston

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the nicest hotels in Tokyo. Especially close to two major stations which you can access from inside hotel through underground walkways
Stayed 4 nights in Jun 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Top rate hotel. The hotel room, amenities, and service were all amazing. Best hotel experience that we have had in a very long time. The staff were impeccable.
Stayed 5 nights in Jun 2025

10/10 Excellent

John

Stayed 4 nights in Jun 2025

10/10 Excellent

Frank

Stayed 3 nights in May 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonder, very polite and helpful. Breakfast service at the Grand Kitchen was nice for both a traditional Japanese breakfast or western style. The surrounding areas were mainly business so if your looking for a more lively place to stay this may not be it.
Stayed 3 nights in May 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Nazar

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 4 nights in May 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with wonderful service. We had a club room on the top floor which had every amenity you could think of. The people are so friendly and welcoming. Great location for the station and underground.
Stayed 3 nights in May 2025

10/10 Excellent

Bradford

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Greg, Salem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A first rate hote!
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay as amazing as the first

First class again.
Stayed 1 night in May 2025

10/10 Excellent

Michael, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic hotel overlooking the grounds of the Imperial Palace. Everything about this hotel is first rate. The concierge was especially helpful; kind, patient, knowledgeable and extremely helpful for first time visitors to Tokyo. The restaurants are outstanding and the bars offer different options in comfortable settings. Very highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay for business in Tokyo.
Stayed 5 nights in May 2025

10/10 Excellent

Andrew

Wonderful hotel

I have been very fortunate over the years to stay in some of the worlds best hotels. The Palace in Tokyo is up there with the very best. Impeccable in every way. Cannot praise it highly enough. Andrew
Stayed 6 nights in May 2025

10/10 Excellent

Kristina, Vestaburg

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

seung il

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best quality service and best location
Stayed 2 nights in May 2025

10/10 Excellent

Pauline, winnetka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palace hotel is truly a 5 star hotel. It is beautiful and location is perfect. The best part of this hotel is the staff. Everyone is wonderful. You will not regret staying in palace hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Mazen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed at! right in front of the imperial palace and spectacular views of the tokyo skyline from our spacious and super clean and modern room. The staff however, were the highlight, everything we requested and asked for was met quickly, and going above and beyond in some cases! I asked the staff downstairs if they can help me in finding baby goods for our son, they called up multiple chemists and supermarkets to ask and find out if they stocked the items we need. This is going to be top of our list to stay in next time we come to Tokyo!
Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant hotel, great location

Everything about this place is top notch--the facility, the location and especially the staff. We were treated like royalty here. Earlier in our trip, we had stayed in Shinjuku because we wanted to see the sights in that area, but after visiting other parts of Japan, we returned to Tokyo and decided to check out this area near the Imperial Palace, Ginza and Tokyo station. We definitely enjoyed this part of the city more. If we ever return to Tokyo, the Palace Hotel will be our top choice.
Bedroom
Bathroom
Stayed 1 night in Apr 2025