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Smile Hotel Sugamo

3.0 star property

Photo gallery for Smile Hotel Sugamo

Lobby
Down duvets, memory-foam beds, in-room safe, desk
Breakfast buffet
Reception
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Sunshine City Shopping Mall
    โ€ช3 min driveโ€ฌ
  • Waseda University
    โ€ช5 min driveโ€ฌ
  • Tokyo Dome
    โ€ช6 min driveโ€ฌ
  • Tokyo (HND-Haneda)
    โ€ช24 min driveโ€ฌ

Room options

View all photos for Economy Double Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Single Room, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property - evening/night

APA Hotel Sugamo Ekimae

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1004)
The price is NZ$269
for 1 room
19 Jul - 20 Jul
APA Hotel Sugamo Ekimae

About the area

Tokyo

With a stay at Smile Hotel Sugamo in Tokyo (Toshima), you'll be a 5-minute drive from University of Tokyo and 5 minutes from Tokyo Dome. .This hotel is 3.9 mi (6.2 km) from Tokyo Imperial Palace and 4.2 mi (6.7 km) from Nippon Budokan.

What's nearby

  • Sunshine City Shopping Mall - 3 min drive - 2.0 km
  • Waseda University - 5 min drive - 4.1 km
  • Tokyo Dome - 6 min drive - 4.5 km
  • Ueno Park - 6 min drive - 4.4 km
  • Nippon Budokan - 7 min drive - 5.8 km

Getting around

  • Sugamo Station - 3 min walk
  • Koshinzuka Station - 14 min walk
  • Haneda Airport (HND) - 22 min drive

Restaurants

  • โ€ชใ‚ตใ‚คใ‚ผใƒชใƒค - โ€ฌ1 min walk
  • โ€ช้‡‘ใฎใ‚ธใƒณใ‚ฎ - โ€ฌ1 min walk
  • โ€ชใตใ‚Œใ‚ใ„้…’ๅ ด ใปใฆใ„ใกใ‚ƒใ‚“ ๅทฃ้ดจๅบ— - โ€ฌ1 min walk
  • โ€ชๆ˜Ÿไนƒ็ˆ็ฒๅบ—ๅทฃ้ดจๅบ— - โ€ฌ1 min walk
  • โ€ชๅฏฟใ‚„ ๅทฃ้ดจๅบ— - โ€ฌ1 min walk

About this property

Smile Hotel Sugamo

Hotel in Tokyo with a 24-hour front desk and a restaurant
Smile Hotel Sugamo offers 126 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. A pillow menu is available. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators. Your memory foam bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Smile Hotel Sugamo, enjoy a satisfying meal at the restaurant.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Smile Hotel Sugamo has a restaurant serving breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 279 out of 639 reviews
Rating 8 - Good. 254 out of 639 reviews
Rating 6 - Okay. 83 out of 639 reviews
Rating 4 - Poor. 20 out of 639 reviews
Rating 2 - Terrible. 3 out of 639 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Vincent

I have stayed at this hotel before and returned even though the price has gone through the roof for some strange reason. The water that guests used to receive daily from the maid was now locked in a machine for which guests were offered tokens and humiliated into going to reception to get water from a vending machine. The water bottles are now half the size! People in rooms on the top floor smoked constantly and no staff did a thing about it. When I placed my luggage with staff on the last day I was the only guest to be asked how long I intended to leave it there for. Smile hotel is pretty good but prices are rising due to greed brought on by rampant tourism so I feel this may be my last trip but never say never.
Stayed 11 nights in Mar 2025

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

Steve

ใƒˆใ‚คใƒฌใ‹ใ‚‰ใšใฃใจ่‡ญใ„ใŒใ™ใ‚‹ใ—ใ€ใƒ™ใƒƒใƒ‰ใฎ้ ญๅดใฎ้›ปๆบใƒ—ใƒฉใ‚ฐใŒไฝฟใˆใชใ„ใ€‚
Stayed 5 nights in Mar 2025

10/10 Excellent

GaltOchir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too small, otherwise its fine for 2 people
Stayed 8 nights in Feb 2025

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is 2-3 min. Walk from Sugamo-sta. Quiet and clean hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

HONGSEO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๋™๊ฒฝ์ฃผ์œ  ๊ฑฐ์ ์ด ๋˜๊ณ 

์—ฌ๋Ÿฌ ๋ฆฌ๋ทฐ๊ฐ€ ์žˆ์–ด์„œ ์•ˆ ์ข‹์œผ๋ฉด ์–ด๋–กํ•˜์ง€ ํ•˜๊ณ  ๊ฐ”๋Š”๋ฐ ๊ดœํ•œ ์ƒ๊ฐํ–ˆ๋„ค์š”. ๋“ค์–ด๊ฐ€๋Š” ๊ณจ๋ชฉ์ด ์ข€ ๋ญ์ง€ ํ–ˆ์ง€๋งŒ ํ˜ธํ…” ๋‚ด๋ถ€๋‚˜ ์„œ๋น„์Šค๋Š” ํ›Œ๋ฅญํ–ˆ์–ด์š”! ํžˆํ„ฐ๊ฐ€ ์ž˜ ๋“œ๋‹ˆ๊นŒ ์กฐ์ ˆ ์ž˜ํ•˜์…”์•ผ ํ•˜๋Š”๋ฐ ์ดํ‹€์งธ๋Š” ์ –์€ ๊ฑฐ ๊ฑธ์–ด๋†“๊ณ  ์ž๋‹ˆ๊นŒ ๋”ฑ ์ข‹์•˜์–ด์š”.(๋นจ๋ž˜ ์ž˜ ๋ง๋ฆผ.ใ…‹) ์ฒญ์†Œํ•˜์‹œ๋Š” ๋ถ„๋“ค์ด ์—„์ฒญ ์—ด์‹ฌํžˆ ํ•˜์‹œ๋Š” ๊ฒƒ ๊ฐ™์•„์š”. ๊นจ๋—ํ•˜๋‹ˆ ์ž˜ ์žค์–ด์š”. ์—ญ์— ๊ฐ€๊น๊ณ  ๋ฐ”๋กœ ์˜† ํŽธ์˜์ ์ด๋ผ ๋ถˆํŽธํ•จ์ด ์—†์—ˆ์–ด์š”!
Stayed 2 nights in Feb 2025

10/10 Excellent

HAEIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Samantha

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heejeong

Stayed 6 nights in Dec 2024

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities

Itโ€™s okay.

Before I start my review, I would like to say the staff was wonderful. My review is strictly only about the hotel and my stay itself, not about the staff. The WiFi was basically not even useable. It was always slow and disconnected itself multiple times. The desk was small with very little room to walk around for two people. I was not happy with the price I paid with the quality of the hotel.
Stayed 5 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely close to the Sugamo JR station, which is why I picked this location. Itโ€™s an older business hotel but functional everything is fine. It was not the most comfortable bed but aside from that, pretty standard fare, including onsite coin laundry.
Stayed 9 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel for sure

Good hotel to stay in. Short walk from train station. Bathroom smelled a bit odd even when I let it air out. Otherwise, comfortable stay. Bed was a bit painful some mornings but didnโ€™t stop me from sleeping. I recommend it for sure. Staff was very friendly. Family mart was literally 30 second walk. Can beat that
Stayed 10 nights in Nov 2024

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

YEE LING SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are friendly. Went there early to store my luggage and when I'm back from my sightseeing, my luggage was already in the room. You have to leave your key on the front desk each time you leave. Hotel is near the train station. Along the hotel street there are eateries. 24hr seiyu store where you can get most of the items. There is a nice sandwich shop just opp family mart. Sugamo shopping street ard 15 min walk. There's also KFC, BK and Mac nearby (near the main road). Room is nice and the rm corridor is wide and somewhat long enough for my 24" luggage to open fully. Any bigger than 24", I don't think you can open full. Air con is centralized. Means you can't control hot or cold air. It gets warm pretty fast even when setting is low. Luckily window can be open but not full (to let in cold air). Note there is a catch on the latch to release the lock when closing the window. It can be a little noisy at night if you open the window. Tub's height is low, which I liked. Unlike others hotel's tub, which is high, and I often trip myself when getting out of the tub. This hotel does daily cleaning. The cleaning time starts from 9am. I happen to stay on the top floor. Often find myself trying to get up early so cleaners can clean up my room.
Stayed 4 nights in Nov 2024

10/10 Excellent

YUNGHUAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very comfortable here, they give you a water every night you stay and the staff responds rapidly with any questions or assistance.
Stayed 4 nights in Oct 2024

10/10 Excellent

LENNART

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean, but bathroom had a leak and extremely small. It is not safe in my opinion that you need to climb into the bathroom. No spout to fill the bathtub, and need to use the shower head to do it.
Stayed 3 nights in Oct 2024

8/10 Good

Toby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

dai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Tout le sรฉjour รฉtait trรจs bien. Juste ne pas indiquer dans le gps l'adresse fournie sur hรดtels.com mais directement Smile hรดtel Sugamo
Stayed 3 nights in Oct 2024

10/10 Excellent

KEIJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room was adequately sized. The only thing I found a little disappointing was the room was really hot, even with airing it out with the window open and trying to use the air conditioner. Apart from that, a great hotel!
Stayed 2 nights in Oct 2024