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Smile Hotel Sugamo

3.0 star property

Photo gallery for Smile Hotel Sugamo

Breakfast served
Reception
Down duvets, memory-foam beds, in-room safe, desk
Interior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Place, Sunshine City Shopping Mall
    ‪4 min drive‬
  • Place, Waseda University
    ‪8 min drive‬
  • Place, Tokyo Dome
    ‪9 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Single Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room

Down duvets, memory-foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2

View all photos for Adjacent Single Rooms-non-smoking

Down duvets, memory-foam beds, in-room safe, desk

Adjacent Single Rooms-non-smoking

  • Sleeps 2

View all photos for Single Room

Down duvets, memory-foam beds, in-room safe, desk

Single Room

  • Sleeps 1

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About the area

Tokyo

With a stay at Smile Hotel Sugamo in Tokyo (Toshima), you'll be within a 10-minute drive of Tokyo Dome and Tokyo Imperial Palace. .This hotel is 4.6 mi (7.4 km) from Sensoji Temple and 5.4 mi (8.6 km) from Tokyo Skytree.

What's nearby

  • Sunshine City Shopping Mall - 4 min drive - 2.0 km
  • Waseda University - 8 min drive - 3.7 km
  • Ueno Zoo - 9 min drive - 4.1 km
  • Tokyo Dome - 9 min drive - 4.1 km
  • Ueno Park - 11 min drive - 4.7 km

Getting around

  • Sugamo Station - 3 min walk
  • Koshinzuka Station - 14 min walk
  • Haneda Airport (HND) - 22 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪やきとん 多吉 巣鴨店 - ‬1 min walk
  • ‪鳥貴族 巣鴨店 - ‬1 min walk
  • ‪晩杯屋 巣鴨北口店 - ‬1 min walk
  • ‪ほていちゃん 巣鴨店 - ‬1 min walk

About this property

Smile Hotel Sugamo

Hotel in Tokyo with a 24-hour front desk and a restaurant
Smile Hotel Sugamo offers 126 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. A pillow menu is available. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators. Your memory foam bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Smile Hotel Sugamo, enjoy a satisfying meal at the restaurant.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Smile Hotel Sugamo has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 313 out of 718 reviews
Rating 8 - Good. 288 out of 718 reviews
Rating 6 - Okay. 89 out of 718 reviews
Rating 4 - Poor. 21 out of 718 reviews
Rating 2 - Terrible. 7 out of 718 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and friendly staff

Staff are very friendly with reception opens whole day around. Convenient location and it’s cleanly kept. Highly recommend!
Stayed 5 nights in Jul 2025

10/10 Excellent

Karim, Parlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a FamilyMart convenience store and walking distance from Yamamote and Mita lines. Neighborhood is safe, but go early enough some days and you'll see lines outside pachinko machine buildings.
Stayed 6 nights in Jul 2025

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Fumiko

Stayed 1 night in Jul 2025

10/10 Excellent

KAORI

Stayed 2 nights in Jul 2025

2/10 Terrible

TOSHIYA

Stayed 2 nights in Jul 2025

10/10 Excellent

Clint

Liked: Property conditions & facilities
Disliked: Amenities
The wifi was really bad. I felt like I was being thettled for internet. Which was frustrating because the staff was very kind. I felt as though sitting in the room was a prison because all I could do was sleep. I am not going to return because we had one key and crappy internet.
Stayed 7 nights in Jul 2025

10/10 Excellent

RIEKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcia-Sue

Stayed 6 nights in Jun 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smile Hotel Sugamo was the perfect stay for me. It had a comfortable single room, friendly and helpful staff, with convenience stores and a train station nearby. It was easy to travel about Tokyo and even Sugamo had a few nice spots to offer despite its quieter nature. I would highly recommend this hotel and would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

SUYEON

Stayed 4 nights in Jun 2025

10/10 Excellent

JIHWAN

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

音に不満

トイレの流す水の音が大きく、隣の部屋の水の音も聞こえ、なんとかならないかなあと思いました。
Stayed 1 night in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Hiroshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

TAKAAKI

Stayed 1 night in Apr 2025

10/10 Excellent

King Chung

Stayed 3 nights in May 2025

10/10 Excellent

David, calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

ryuji

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

SEOMI

Stayed 4 nights in Apr 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location, walk to JR station in 3 minutes, easy access to shopping and restaurants. Although the room is small but it has everything you need. Bed was comfortable. Staff were friendly, but you have to leave key at the lobby when you go out.
Stayed 8 nights in Mar 2025

10/10 Excellent

Masanari, Cliffside Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025