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The Tokyo Station Hotel

4.5 star property

Photo gallery for The Tokyo Station Hotel

Spa
Minibar, in-room safe, desk, blackout curtains
Classic Comfort Twin Room, Non-Smoking / 36sqm | Hallway
Lobby
2 bars/lounges

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1-9-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-0005
  • Place, Marunouchi Building
    ‪6 min walk‬
  • Place, Tokyo International Forum
    ‪9 min walk‬
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Dome Side Superior Twin, Non Smoking

Dome Side Superior Twin, Non Smoking

Dome Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Comfort Twin, Non Smoking

Palace Side Comfort Twin, Non Smoking | View from room

Palace Side Comfort Twin, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for South Wing Superior Twin, Smoking

Minibar, in-room safe, desk, blackout curtains

South Wing Superior Twin, Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for South Wing Premium Twin, Smoking

South Wing Premium Twin, Smoking

South Wing Premium Twin, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Maisonette King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Maisonette King, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin, Non Smoking

Junior Suite Twin, Non Smoking

Junior Suite Twin, Non Smoking

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Palace Side Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(17 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Comfort King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Comfort King, Non Smoking

Dome Side Comfort King, Non Smoking

Dome Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Dome Side King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Twin, Non Smoking

Maisonette Twin, Non Smoking

Maisonette Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Comfort Queen Room, Smoking / 26sqm

Minibar, in-room safe, desk, blackout curtains

Classic Comfort Queen Room, Smoking / 26sqm

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Comfort Twin Room, Non-Smoking / 36sqm

Classic Comfort Twin Room, Non-Smoking / 36sqm

Classic Comfort Twin Room, Non-Smoking / 36sqm

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Maisonette Suite King Room, Non-Smoking / 72sqm

Maisonette Suite King Room, Non-Smoking / 72sqm

Maisonette Suite King Room, Non-Smoking / 72sqm

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Suite Twin Room, Non-Smoking / 120sqm

Maisonette Suite Twin Room, Non-Smoking / 120sqm

Maisonette Suite Twin Room, Non-Smoking / 120sqm

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Ambassador Suite King Room, Non-Smoking / 95sqm

Ambassador Suite King Room, Non-Smoking / 95sqm

Ambassador Suite King Room, Non-Smoking / 95sqm

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite Twin Room, Non-Smoking / 95sqm

Ambassador Suite Twin Room, Non-Smoking / 95sqm

Ambassador Suite Twin Room, Non-Smoking / 95sqm

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout curtains

Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior Twin, Non Smoking

City View Superior Twin, Non Smoking | City view

City View Superior Twin, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace View Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for City View Queen, Non Smoking

Minibar, in-room safe, desk, blackout curtains

City View Queen, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

City View Superior King, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Premium Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Premium Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Palace View Premium Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Premium Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking, City View (Palace View)

Minibar, in-room safe, desk, blackout curtains

Premium Room, Non Smoking, City View (Palace View)

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, Non Smoking, City View (Deluxe, Palace View)

Minibar, in-room safe, desk, blackout curtains

Premium Room, Non Smoking, City View (Deluxe, Palace View)

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Dome Side Superior King, Non Smoking

Dome Side Superior King, Non Smoking

Dome Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room, Non Smoking

City View King Room, Non Smoking

City View King Room, Non Smoking

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Premium Deluxe King, Non Smoking

Palace View Premium Deluxe King, Non Smoking

Palace View Premium Deluxe King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King, Non Smoking

Junior Suite King, Non Smoking

Junior Suite King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout curtains

Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Suite, Non Smoking

Imperial Suite, Non Smoking

Imperial Suite, Non Smoking

  • City view
  • 173 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Comfort Twin, Non Smoking

Dome Side Comfort Twin, Non Smoking

Dome Side Comfort Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Superior King, Non Smoking

Palace Side Superior King, Non Smoking

Palace Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Deluxe King, Smoking

South Wing Deluxe King, Smoking

South Wing Deluxe King, Smoking

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tokyo

With a stay at The Tokyo Station Hotel, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Nippon Budokan. .This luxury hotel is 0.6 mi (1 km) from Tokyo International Forum and 2.4 mi (3.8 km) from Tokyo Dome.

What's nearby

  • Nihonbashi Takashimaya S.C. - 4 min walk - 0.4 km
  • Marunouchi Building - 6 min walk - 0.5 km
  • Tokyo International Forum - 9 min walk - 0.8 km
  • Imperial Palace East Gardens - 12 min walk - 1.0 km
  • Tokyo Imperial Palace - 18 min walk - 1.5 km

Getting around

  • Tokyo Station - 2 min walk
  • Otemachi Station - 3 min walk
  • Narita Intl. Airport (NRT) - 74 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪七代目 卯兵衛 - ‬4 min walk
  • ‪YEBISU BAR - ‬4 min walk
  • ‪ビア&グリル THE OLD STATION - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Tokyo Station Hotel

The Tokyo Station Hotel offers 150 air-conditioned accommodations with minibars and safes. 43-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 43-inch LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Blanc Rouge, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Blanc Rouge - This restaurant serves lunch and dinner.
Sushi AOYAGI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Ristorante & Bar Enoteca - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Yakitori Seo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Cantonese EN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,100 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,200 for adults and JPY 3,100 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants

Restaurants on site

  • Blanc Rouge
  • Cantonese EN
  • Ristorante & Bar Enoteca
  • Sushi AOYAGI
  • Yakitori Seo

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 1915
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.

Renovations and closures

The property will be renovating from January 19 2026 to March 4 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 6200 for adults and JPY 3100 for children
  • Self parking fee: JPY 2100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Hotel Tokyo Station
Tokyo Station Hotel
The Tokyo Station Hotel Japan
The Tokyo Station Hotel Hotel
The Tokyo Station Hotel Tokyo
The Tokyo Station Hotel Hotel Tokyo

The Tokyo Station Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 916 out of 1000 reviews
Rating 8 - Good. 58 out of 1000 reviews
Rating 6 - Okay. 15 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha C

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and good breakfast!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!!!!!!! Super big rooms. Amazing people
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Nice room and perfect location
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service from staff members,
Stayed 4 nights in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

seung

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying at Tokyo Station. Marie and the concierge team set us up for success before travel and helped make Kevin's birthday memorable. The breakfast buffet team (Chefs, Servers, Head Servers) help start the day off on a solid foot. THe housekeeping team did an amazing jon keeping the room clean and stocked with the appropriate amenities that we used throughout the trip. Looking forward to coming back in 2028!
Stayed 4 nights in Nov 2025

10/10 Excellent

Darrin

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean room, amenities. Excellent house keeping and staff. Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Pek Suat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Chikako

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good and room was clean very much. Very friendly staff! Bar food was excellent everything 5 stars
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional. Convenient, understated despite the obvious luxury, one of the best concierges and locations in any city in the world.
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 4 nights in Nov 2025

10/10 Excellent

Abraham

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely, hands down, the best place to stay while in Tokyo. This is the third time we’ve stayed in this hotel and it certainly won’t be the last. Already looking forward to our next trip and visit. In a word, Perfect!
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

SANDEV

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2025

10/10 Excellent

Erica, Boston

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and friendly, room amazing, and wonderful breakfast! I also enjoyed the Toraya Cafe on the 2nd floor for Japanese sweets and iced matcha. Thank you for a great last day in Japan before flying home.
Stayed 1 night in Nov 2025

10/10 Excellent

CHRISTIAN, WORCESTER

Travelled with partner
Liked: Cleanliness, amenities
Fantastic Hotel - absolutely beautiful!!!
Stayed 1 night in Nov 2025

4/10 Poor

Ronald

Stayed 1 night in Nov 2025

10/10 Excellent

Sikai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice rooms and deco. Great check in experience. The breakfast was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Alastair

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Outstanding hotel in a perfect location - at the main station, and right near the Imperial Palace.
Stayed 2 nights in Nov 2025

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic historic hotel in the very heart of Tokyo. The most convenient, beautiful and luxurious place to stay. Our second stay in this wonderful hotel and we are already planning our return. First class, all the way, from the staff on down.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Amenities
This my 2nd stay at the property and once again, the staff has exceeded my expectation in service. Both Marie Antoinette Mori san and Namiko Hisakura san have been assisting me in restaurant bookings and my Saphir Odoriko train ticket bookings before I left Singapore and everything was in place by the time I arrived in Tokyo. It made my vacation a hassle-free experience and I am truly grateful for their assistance. Congratulations to the hotel for having such efficient and thoughtful staff - truly service excellence!
Stayed 6 nights in Nov 2025

10/10 Excellent

Giselle, LaSalle

Liked: Cleanliness, property conditions & facilities
5 star in every respect. Meticulous room, hotel and service
Stayed 2 nights in Nov 2025

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! The room was spacious, immaculate and comfortable with a spotless well-designed bathroom. The location was perfect: next to the train station and subway (and you couldn't hear anything inside your room). We chose not to do the breakfast plan but had breakfast in the hotel twice-which I highly recommend. It was expansive and delicious. Best of all are the concierges who had great recommendations, got us reservations at at wonderful restaurants and helped us plan oour routes.
Stayed 6 nights in Oct 2025

10/10 Excellent

Courtney

Stayed 3 nights in Nov 2025