Staff support was definitely lacking. I brought up an issue to the front staff only to be told that no solutions could be offered, as I insisted, I was told that the solution would be in the form of an upgrade at my cost. I inquired how much, as the issue was a large one, and was told that someone would get in touch with me regarding the issue and upgrade cost. NO ONE did!!!
I stayed there for an extended period of time yet no care, no consern, no service was offered.
As well, I booked and paid for ahead of time for a three double bed room, and received two double bed and a single rolling cot that gave me SEVERE BACK PAIN. I have overpaid, knowing that I had at least expected a decent service and what I paid for, but I never receive that.
Will never stay there again and do not recommend.