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Tokyu Stay Shibuya

3.0 star property

Photo gallery for Tokyu Stay Shibuya

Exterior
Interior
Room amenity
Terrace/patio
Residential Family Room (3-4 persons), Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(25 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • Sleeps 8
  • 2 Large Single Bunk Beds

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 10
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non-smoking

  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Residential Family Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non-smoking

  • Sleeps 4

Similar properties

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio
Tokyu Stay Shibuya Shin-minamiguchi
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
4.4 out of 5, Excellent, 1,007 reviews
The price is NZ$296
4 Jan - 5 Jan 2026
Tokyu Stay Shibuya Shin-minamiguchi

About the area

Tokyo

Located in Tokyo (Shibuya), Tokyu Stay Shibuya is within a 15-minute walk of Shibuya Saunas and Shibuya Crossing. .This hotel is 2.4 mi (3.9 km) from Shinjuku Gyoen National Garden and 2.5 mi (4.1 km) from Mori Art Museum.

What's nearby

  • Love Hotel Hill - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • Shibuya 109 Building - 8 min walk - 0.7 km
  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪大村庵 - ‬1 min walk
  • ‪のんきや - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪まるや - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, 10-minute walk to Shibuya Saunas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 126 guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
To-go breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 1004 reviews
Rating 8 - Good. 263 out of 1004 reviews
Rating 6 - Okay. 64 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Stayed 10 nights in Sep 2025

10/10 Excellent

Regina, Belmont

I was very happy here! The staff is very thoughtful and helped me figure out my train ticket to Kyoto. It had a functioning washer and good water pressure.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kate

Stayed 4 nights in Sep 2025

4/10 Poor

Jake

Liked: Cleanliness, staff & service, amenities
It was very small for us.
Stayed 6 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Staff was nice. Clean and convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Karmel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. It's walkable to the main Shibuya shopping and restaurants, but on a quieter street. The immediate area around the hotel has neighborhood bars, restaurants, a grocery, pharmacy, 7-11, etc, so there's convenience no matter what. The staff is incredibly friendly and helpful.
Stayed 4 nights in Sep 2025

8/10 Good

Alexander, Brighton

Liked: Cleanliness, amenities
Very clean , friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Cherol, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that everything was within walking distances. Staff was great. It was also great that staff can speak English so it was easy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit skeptical in booking a hotel in Tokyo as I read about how small the rooms would be but the twin room we got is very spacious and has a small kitchenette and washing/dryer machine! Outside the hotel, there are plenty of small restaurants and a small grocery and pharmacy. It’s a bit of a walk to Shibuya crossing but not too bad. The walk was a pain when we came home from shopping at Mega Donki.
Stayed 2 nights in Aug 2025

8/10 Good

MALKIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Stayed 4 nights in Aug 2025

10/10 Excellent

craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Abagail

Stayed 3 nights in Aug 2025

10/10 Excellent

Newman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming. Gave us recommendations for our first visit to Tokyo. Additionally having a place to store bags post check out while we wondered Shibuya one last time was very helpful
Stayed 1 night in Aug 2025

8/10 Good

Alyssa

Travelled with partner
Liked: Staff & service
Overall the stay was good. The room was okay but there was a lot of stains and compared to the other hotels we stayed at throughout our stay this one was just okay. I will say that having the washer/dryer was great and convenient.
Stayed 7 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It’s within walking distance of Shibuya station, but be aware that means 10-20 minutes depending on you and luggage. It’s not near the main entrance but a back way in via a mall. Otherwise it’s exactly what the Tokyo Stay brand provides: compact but adequate, with a washer dryer and mini kitchen in every room and basic facilities for luggage and coffee in the lobby.
Stayed 2 nights in Aug 2025

6/10 Okay

Winston

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay in a new country. The staff was beyond helpful and friendly. The room was clean, roomy and had a washing/drying combo. I was able to fly back to the US with clean clothes! Its within walking distance to two subway stations - plus a mall that's attached to hotel (Mark Story Hotel) which also lets you off at Shibuya Scramble Crossing. There were lots of cute small restaurants to eat, but if on a budget - There is a Family Mart, Lawsons and 7-11 that served very good meals as well. There is also a local supermarket right across from the entrance. Lastly they will hold your luggage if you come earlier than check out and a few hours after check out. So you get the most out of your trip in Tokyo. They also hailed us a taxi to the airport. If I go to Japan again I will stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels in Tokyo are going to be small, regardless. This hotel was still roomy. We would gladly stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kim, Fountain Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service overall. Quite accommodating, fast , and polite. They provided all that we need from storing our belongings while we travel to other cities, to boxing supplies for our stuff that we bought to back home. Thank you for a great stay. We will be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcel

Liked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Abbygail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was awesome, very helpful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bria Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was simple and the staff was great & responsive. The room was perfect for 1 or two people despite me traveling solo. It was a 2 minute walk to the nearest convenience stores or restaurants and about 15 minutes to the Shibuya Station and even less to the nearest bus stop. AC, Smart HD TV, microwave, coffee pot, fridge, hot plate etc all work amazingly. Would highly recommend this place when staying in Shibuya!
Stayed 8 nights in Aug 2025

10/10 Excellent

Dennele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! The staff is amazing! The room was really nice with a wonderful bathroom. There was a washer/dryer, sink, hot plate, and refrigerator. I loved the little seating area that had storage. I would stay here again and longer.
Stayed 8 nights in Aug 2025