See all properties
Save

Tokyu Stay Shibuya

3.0 star property

Photo gallery for Tokyu Stay Shibuya

Exterior
Interior
Residential Family Room (3-4 persons), Non Smoking
Terrace/patio
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪7 min drive‬
  • Place, Tokyo Tower
    ‪10 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non-smoking

  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Residential Family Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non-smoking

  • Sleeps 4

Similar properties

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio
Tokyu Stay Shibuya Shin-minamiguchi
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$349
7 Dec - 8 Dec
Tokyu Stay Shibuya Shin-minamiguchi

About the area

Tokyo

Located in Tokyo (Shibuya), Tokyu Stay Shibuya is within a 15-minute walk of Shibuya Saunas and Shibuya Crossing. .This hotel is 2.4 mi (3.9 km) from Shinjuku Gyoen National Garden and 2.5 mi (4.1 km) from Mori Art Museum.

What's nearby

  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km
  • Meiji Jingu Shrine - 7 min drive - 3.1 km
  • Shinjuku Gyoen National Garden - 7 min drive - 4.7 km
  • Tokyo Tower - 10 min drive - 5.2 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪のんきや - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪大村庵 - ‬1 min walk
  • ‪ターンテーブル(Turntable) - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, 10-minute walk to Shibuya Saunas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 126 guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
To-go breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Reviews

Tokyu Stay Shibuya Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 633 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

Reviews

10/10 Excellent

Pauline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Seina Mie Miyamoto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay Shibuya very close to train station & many places to eat. Great location, easy to walk to shopping. Also staff very helpful!
Stayed 6 nights in Jul 2025

10/10 Excellent

Que

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent,convenient location.
Stayed 3 nights in Jul 2025

8/10 Good

Yoonsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Blossom

Travelled with family
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything great except smell of room. Possible carpeting smell
Stayed 4 nights in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than expected
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and walking distance to the major attractions.
Stayed 4 nights in Jul 2025

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from business areas
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, was in a quiet street with lovely small restaurants and excellent convenient stores close by. Large shops and scramble crossing all walkable within 10 minutes. Would definitely stay here again and recommend.
Stayed 6 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the nearest station and allowed us to easily pick and choose which places to go on a whim
Stayed 1 night in Jul 2025

10/10 Excellent

Susana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shibuya stay

Great stay! The room was very comfortable in terms of space, had a lot of amenities and the level of cleanliness was excellent. I would highly recommend this hotel. I stayed at three different hotels during my stay in Japan, and would rank this one at the top especially considering the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Caitlin

Stayed 4 nights in Jul 2025

10/10 Excellent

Martin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel had convenient washer and dryer along with service like shuttles and luggage delivery!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great staff, clean and tidy
Stayed 5 nights in Jul 2025

10/10 Excellent

Steph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quiet and neighbourhoodly but only a 15 minute walk from the thick of the action. Close proximity to a small supermarket and konbini’s. The washer dryer in the room absolutely saved us in the Tokyo humidity and having a small balcony was an absolute treat. 10/10 would stay here again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Carmel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally friendly and helpful staff. Room was spacious and well equipped with washing machine, microwave and table with two chairs. Great location - within walking distance to station and all local sights. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant choice for my wife, 8yr old son and I. Directly opposite a 24/7 convenience store, quiet residential street with loads of trendy little restaurants, short walk to the hustle and bustle of Shibuya and scramble crossing/Shibuya Station (which puts you one train stop away from Harajuku, and 3 stops to Shinjuku). Rooms spacious for Tokyo, fridge, freezer, washing machine & dryer in room (very helpful), kettle and basic cooking equipment, wifi, Netflix (login to your own account), free ground coffee machine (hot/iced) in the foyer, friendly and helpful staff - honestly it was bloody fantastic, we’ll stay again next time we’re back in Tokyo.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Shinsen station, 5-6 minute, from there access to Shibuya and to all Lines. Walking distance to Shibuya station and to all the main shopping centers. What I liked the most was the rear streets to all the local markets, 7-11, restaurants and bars. For sure returning.
Stayed 8 nights in Jul 2025

10/10 Excellent

Salvador Oswaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Super friendly and knowledgeable.
Stayed 9 nights in Jun 2025