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Tokyu Stay Shinjuku Eastside

3.0 star property

Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Soundproofing, iron/ironing board, free WiFi, bed sheets
Reception
Restaurant
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Samurai Museum
    ‪5 min walk‬
  • Place, Okubo Park
    ‪6 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Comfort Double Room with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Double Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Residential Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 41 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Comfort Double Room Single Use with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with table, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Residential Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Single Use, Non Smoking

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room Single Use, Non Smoking

  • City view
  • 41 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Garden Suite, Non Smoking

View from room

Garden Suite, Non Smoking

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Universal Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room, Non Smoking

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room Single Use, Non Smoking

  • City view
  • 26 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Adjoining Room A, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Adjoining Room B, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Deluxe Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 3

View all photos for Superior Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 3

View all photos for Residential Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room

  • Sleeps 2

View all photos for Residential Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Comfort Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Double Room with table

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table

  • Sleeps 2

View all photos for Universal Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room

  • Sleeps 2

View all photos for Garden Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Garden Suite

  • Sleeps 3

View all photos for Terrace Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Terrace Room

  • Sleeps 2

View all photos for STAY BEAUTY＆CARE ROOM

Soundproofing, iron/ironing board, free WiFi, bed sheets

STAY BEAUTY＆CARE ROOM

  • Sleeps 2

View all photos for Adjoining Room A

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A

  • Sleeps 4

View all photos for Adjoining Room B

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B

  • Sleeps 5

View all photos for Comfort Double Room Single Use with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room with desk

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk

  • Sleeps 2

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

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About the area

Tokyo

With a stay at Tokyu Stay Shinjuku Eastside in Tokyo (Shinjuku), you'll be within a 5-minute drive of Tokyo Imperial Palace and Shinjuku Gyoen National Garden. .This hotel is 3 mi (4.9 km) from Shibuya Crossing and 3.7 mi (5.9 km) from Tokyo Dome.

What's nearby

  • Samurai Museum - 5 min walk - 0.4 km
  • Okubo Park - 6 min walk - 0.5 km
  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Shinjuku Isetan - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 53 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪CoCo壱番屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

Hotel in Tokyo, near Shinjuku Gyoen National Garden
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 208 guestrooms featuring refrigerators and microwaves. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include electric kettles and all-in-one washer/dryers, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,640 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2640 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 639 reviews
Rating 8 - Good. 147 out of 639 reviews
Rating 6 - Okay. 36 out of 639 reviews
Rating 4 - Poor. 11 out of 639 reviews
Rating 2 - Terrible. 11 out of 639 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Emily

Stayed 5 nights in Oct 2025

10/10 Excellent

Pam

Stayed 5 nights in Oct 2025

8/10 Good

Janette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! Clean, comfortable beds, fabulous breakfast with many options, and very convenient to Shinjuku station. Many stores and restaurants within walking distance, very accessible and helpful staff, not yo mention luxury shampoo, body wash and best hair dryer I’ve ever used.
Stayed 6 nights in Oct 2025

10/10 Excellent

James

Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome to Tokyo

The hotel was in a central location. It was very walkable. The staff were friendly, helpful, and professional. I would definitely recommend this place as well as stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexander, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that’s a short walk to the heart of Shinjuku and all it has to offer during the day and night! Still a quiet room though. Room was on the smaller side but you’re hardly in it anyway since you’re exploring Tokyo!
Stayed 1 night in Oct 2025

6/10 Okay

Marina

Stayed 7 nights in Sep 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good, accessible location, a few metres from bus stops and a train station and close to several kombini. Staff weren't particularly friendly but were efficient, and to be honest we had very few interactions with them. Breakfast was ok. Be aware, the price you pay doesn't include room cleaning, but there was a washer/drier and little kitchenette area in the room which was handy. The room was quite spacious by Tokyo standards.
Stayed 4 nights in Sep 2025

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very convenient to get to Metro stops and Shinjuku station. Appreciated having washing machine in the room.
Stayed 6 nights in Sep 2025

10/10 Excellent

Nicole

Stayed 5 nights in Sep 2025

8/10 Good

Seyyed Hojjat

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience in Tokyu
Stayed 5 nights in Oct 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was perfect for our 5 nights in Tokyo. The location was ideal, right next to metro station and also a short walk into the centre of Shinjuku for shopping and food. The room was really nice and a good size, but there was only a few hangers to store clothes and no wardrobe so we couldn’t really unpack and the room started to feel quite messy. We were disappointed at the lack of housekeeping. You could put a magnet on the door for them to change the bins and swap the towels but they didn’t change our sheets or clean the room for the whole 5 nights. We probably could have requested this at reception but we kept forgetting, so I didn’t think it justified knocking a star off the rating as overall we had a fantastic stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jamie-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If possible, add a cafe within the property
Stayed 13 nights in Sep 2025

10/10 Excellent

Lauren

Stayed 4 nights in Sep 2025

10/10 Excellent

monterio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2025

10/10 Excellent

Lyndon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would recommend
Stayed 3 nights in Sep 2025

8/10 Good

Joshua

Stayed 5 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In-suite laundry is a real bonus. The bed is large and comfortable. The mini kitchen area is convenient. Fairly large for a Tokyo hotel room.
Stayed 6 nights in Sep 2025

10/10 Excellent

Xavier

Stayed 3 nights in Sep 2025

8/10 Good

Yayoua

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast with variety for guests. Rooms were clean and air conditioned
Stayed 6 nights in Sep 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay for 6 nights my partner and I. Area was nice with lots of convenience stores nearby. Close to shopping and dinning options. Room was compact but workable. Room could have been cleaner at check-in bedding could have been cleaner.
Stayed 6 nights in Sep 2025