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Ueno First City Hotel

3.5 star property

Photo gallery for Ueno First City Hotel

Property entrance
Daily cooked-to-order breakfast (JPY 1400 per person)
Japanese Style Room, Non Smoking
Reception
Standard Single Room, 1 Large Single Bed, Non Smoking, Refrigerator

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-14-8 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ueno Zoo
    ‪9 min walk‬
  • Tokyo Dome
    ‪3 min drive‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking, Refrigerator

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, 1 Large Single Bed, Non Smoking, Refrigerator

  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Basic Room, 1 Semi Double Bed, Non Smoking, Refrigerator

Basic Room, 1 Semi Double Bed, Non Smoking, Refrigerator

Basic Room, 1 Semi Double Bed, Non Smoking, Refrigerator

  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Basic Double Room, 1 Double Bed, Non Smoking, Refrigerator

Premium bedding, down duvets, desk, blackout curtains

Basic Double Room, 1 Double Bed, Non Smoking, Refrigerator

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, 2 Single Beds, Non Smoking, Refrigerator

Premium bedding, down duvets, desk, blackout curtains

Basic Twin Room, 2 Single Beds, Non Smoking, Refrigerator

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel Sardonyx Ueno

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1001)
The price is NZ$157
for 1 room
30 Jun - 1 Jul
Hotel Sardonyx Ueno

About the area

Tokyo

Located in Tokyo (Ueno), Ueno First City Hotel is a 3-minute walk from Yushima Tenman-gu Shrine and 7 minutes by foot from Kyu Iwasaki-tei Gardens. .This hotel is 0.7 mi (1.2 km) from Ueno Zoo and 0.7 mi (1.2 km) from Kanda Shrine.

What's nearby

  • Ueno Park - 6 min walk - 0.6 km
  • Ueno Zoo - 9 min walk - 0.8 km
  • Tokyo National Museum - 18 min walk - 1.6 km
  • Tokyo Dome - 3 min drive - 2.0 km
  • Sensoji Temple - 4 min drive - 3.4 km

Getting around

  • Yushima Station - 3 min walk
  • Okachimachi Station - 5 min walk
  • Narita Intl. Airport (NRT) - 64 min drive

Restaurants

  • ‪ニューバンブー - ‬1 min walk
  • ‪不純喫茶ドープ 上野御徒町店 - ‬1 min walk
  • ‪ひよこ家 - ‬1 min walk
  • ‪呑み処呑喜 - ‬2 min walk
  • ‪コロコロ堂 - ‬2 min walk

About this property

Ueno First City Hotel

Hotel with a restaurant, a quick walk to Kanda Shrine
Ueno First City Hotel offers 77 accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 77 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a vending machine.
Enjoy a meal at hushimi or snacks in the hotel's coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Hushimi - This restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9 AM for a fee: JPY 1,400 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • hushimi

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 2500
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1400 per person
  • Early check-in fee: JPY 2500 (subject to availability)
  • Late check-out fee: JPY 2500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

First City Hotel
Ueno First City
Ueno First City Hotel
Ueno First City Hotel Tokyo, Japan
Ueno First City Taito
Hotel Ueno First City
Ueno First City Hotel Tokyo
Japan
Hotel Ueno First City
Ueno First City Taito
Ueno First City Hotel Tokyo
Ueno First City Hotel Hotel
Ueno First City Hotel Hotel Tokyo

Ueno First City Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 103 out of 406 reviews
Rating 8 - Good. 193 out of 406 reviews
Rating 6 - Okay. 86 out of 406 reviews
Rating 4 - Poor. 17 out of 406 reviews
Rating 2 - Terrible. 7 out of 406 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Maki

Stayed 1 night in Feb 2025

10/10 Excellent

Karel

Liked: Staff & service, amenities, property conditions & facilities
Practical option
Stayed 5 nights in Dec 2024

8/10 Good

Philip Ping Hung

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Daily room cleaning kept my stay feeling fresh. Laundry, vending machines, etc. were all on site at the hotel.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

8/10 Good

Monomonlite, Bangkok

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice location. But, quite small room for semi double type.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good value

Location was pretty good, about 3 blocks from :JR station Okachimachi, one or two blocks from 3 different Subway lines so easy to get around from here. Room was pretty good, as was internet, although did have some problems staying connected,but was fast enough when hooked up.. Only real complaint was coffee and breakfast at the hotel not available till 8am. We had to run across the street every morning to get coffee at the Family Mart. At least it was close. Sun comes up at arround 6 am (late October) so don't get the breakfast if you want an early start.Only other minor complaint is they use regular keys and want you to give them the key when you leave and show them a piece of paper when you return. With 2 people this can be problematic if you go different ways and you're not sure who will return first.
Stayed 4 nights in Oct 2019

8/10 Good

Aura, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near a lot of restaurants, shopping and the subway! Great value
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I'm quite satisfied with this hotel; location, service, service-mind of front office (especially the young lady which I couldn't remember her name, truly sorry, that tried to help us in contacting attraction we'd like to go and use only Japanese!) The only thing that I felt a bit unpleasant was a musty smell from their bed sheet and blanket; might be because it's rainy season
Stayed 9 nights in Sep 2019

10/10 Excellent

Nimal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay. Definitely coming back.

Very impressed with the place and staff. Easy access to subway and JR lines. Very attentive staff. Highly recommend to anyone.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Reasonable rate, reasonable location. Nothing outstanding, but quite serviceable.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location accessible from lots of train stations. Clean and tidy rooms
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great at location. But there is only stairs can be reach to the reception desk, so it is difficult for someone have heavy suit-cases to carry. Nice hotel since I lived in Ueno area for several different hotels, This is the best.
Stayed 2 nights in Jun 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Jeannette, Turku, Finland

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location to many sights and subway connections!
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location 10 min walk away from Ueno park and train station, 12 min walk to Akihabara.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The staff were very friendly and helpful and the hotel was clean and comfortable during our stay.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019