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Sunbay Park Hotel

4.0 star property

Photo gallery for Sunbay Park Hotel

Seasonal outdoor pool
Garden
View from room
View from property
Children’s play area – outdoor

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Room service

Explore the area

View map
Via Aurelia Sud -km 68 750, Civitavecchia, RM, 53
  • Place, Piazza della Vita
    ‪4 min drive‬
  • Place, Port of Civitavecchia
    ‪5 min drive‬
  • Place, Largo della Pace
    ‪6 min drive‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪45 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Minibar, in-room safe, desk, blackout curtains

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout curtains

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Civitavecchia

With a stay at Sunbay Park Hotel in Civitavecchia, you'll be within a 5-minute drive of Port of Civitavecchia and Piazza della Vita. .This beach hotel is 1.8 mi (2.8 km) from Forte Michelangelo and 1.8 mi (2.9 km) from National Archaeological Museum of Civitavecchia.

What's nearby

  • Piazza della Vita - 4 min drive - 2.9 km
  • Forte Michelangelo - 4 min drive - 3.3 km
  • Port of Civitavecchia - 5 min drive - 3.6 km
  • Largo della Pace - 6 min drive - 4.3 km
  • Terme della Ficoncella - 7 min drive - 7.9 km

Getting around

  • Civitavecchia Station - 6 min drive
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 36 min drive

Restaurants

  • ‪Hotel Borgo Del Mare - ‬6 min walk
  • ‪Esterina - ‬13 min walk
  • ‪Pizzeria Kebab - ‬3 min drive
  • ‪Ristorante Pizzeria Le Terme - ‬3 min drive
  • ‪Osteria Del Pirgo - ‬3 min drive

About this property

Sunbay Park Hotel

Private beach and seasonal outdoor pool, near Port of Civitavecchia
Sunbay Park Hotel offers 58 accommodations with minibars and safes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and hair dryers.

This Civitavecchia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy Italian cuisine at Ristorante Le Terrazze, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Ristorante Le Terrazze - Overlooking the ocean and pool, this bar specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Pizzeria del Mare - This beachfront restaurant specializes in pizza and serves lunch and dinner. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 10 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pizzeria del Mare
  • Ristorante Le Terrazze

Things to do

  • Children's pool
  • Motor boating
  • Playground
  • Sailing
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Marina
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT058032A1MQQTITZH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 07

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel SunBay Park
SunBay Park
SunBay Park Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel Opening March 2018
SunBay Park Hotel Civitavecchia
Mercure Sunbay Park Hotel Opening March 2018
Mercure Civitavecchia Sunbay Park Opening March 2018
Mercure Sunbay Park Opening March 2018
Mercure Sunbay Park Hotel
Mercure Civitavecchia Sunbay Park
Mercure Sunbay Park
Mercure Civitavecchia Sunbay Park Hotel (Opening March 2018)
SunBay Park Hotel
Sunbay Park Hotel Hotel
Sunbay Park Hotel Civitavecchia
Sunbay Park Hotel Hotel Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel

Sunbay Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 145 out of 605 reviews
Rating 8 - Good. 205 out of 605 reviews
Rating 6 - Okay. 126 out of 605 reviews
Rating 4 - Poor. 70 out of 605 reviews
Rating 2 - Terrible. 59 out of 605 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the on-site restaurant!
Stayed 1 night in Jul 2025

2/10 Terrible

maria

Disliked: Cleanliness
Unimpressed. Staff were NOT accommodating and most of them barely spoke English.
Stayed 1 night in Jul 2025

8/10 Good

Greg

If you are looking for Rustic charm and great service this is your hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Initial appearance is outdated, staff were okay at reception. The room is very outdated while the bathroom and shower were terrible. The toilet doesn't flush properly, and the shower has no hot water, at best just lukewarm. Water leaks out of the shower into the bathroom area. The restaurant and bar staff were very friendly and helpful and the food at dinner was very good. Breakfast not so much.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory, Sanford

Stayed 2 nights in Jun 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Men in italy are nicer than women

The lady was a witch. But the gentleman i guess got on to her. He went and checked. And came back and said our room was ready. A rustic hotel but ok. The next lady was very friendly and kind.
Stayed 1 night in Jun 2025

8/10 Good

shayna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was close to the port and the views were lovely.
Stayed 1 night in Jul 2025

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities
Although the front staff was very friendly and helpful, the hotel itself is in very poor shape. The tile in the bathroom shower was covered in black mold, the room wreaked of something like Pinsol,
Stayed 1 night in Jul 2025

4/10 Poor

josee

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only 2 of the staff member were kind and helpful (youngest front desk lady and the tall man at the resto/bar. The furniture is falling appart and uncomfotable, the patio and doors so dirty and didn't want to use it. The shower room #201 had mold and conners in need of a deep cleaning. Matress are very thin and hard. Couldn't get snaks or drinks in between meals...one of the worst stay I've ever had. Thanks to those 2 employees that made my stay a bit better by truly wanting to give me a good experience. Wojld definatly not go back nor recommand this hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Typical of Europe but very slow staff service in the Resturant. Otherwise - all fine
Stayed 1 night in Jun 2025

8/10 Good

Emerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Lidia J

Liked: Cleanliness, staff & service
Disliked: Room comfort

1 night stay before Cruise

Stayed 1 night in Jun 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

andrea

Very clean Good customer service The property is old but most of the beds are absolutely terrible. Our backs were in so much pain. It’s hard to get to and Taxi drivers are not friendly at all. We had the hardest time getting from the train station to the hotel even though is only 7 minutes cab ride away.
Stayed 1 night in Jun 2025

6/10 Okay

Kate

Stayed 3 nights in Jun 2025

4/10 Poor

Brad

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The food in the restaurant was cold and unappetizing and the service in the restaurant was poor. We asked for numerous things and never received them
Stayed 1 night in May 2025

6/10 Okay

Soraya

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La ubicacion muy buena.la comida excellent. El hotel abandonado falta de cuido y limpieza las camas fatales.
Stayed 2 nights in May 2025

6/10 Okay

Oyuki

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Alex from the front desk was very rude upon on check in. We felt we had zero help when we arrived early in regard to check in. He didn’t mention the hotel has an on site restaurant we could wait at/ eat lunch and told us to head to the center of town to eat, which is a minimum 40-45 mins walk. He told us we would be checking in later than Expedia had us listed at ( he dated 3pm) which made us missed a pre paid ticketed event we had planned. We received help once a young lady checked in the late afternoon around 215pm. We didn’t get room keys until 245. Getting a taxi from this area even to the “city center” is difficult and very pricy. Every ride share we order canceled. The room was very clean and the view was breath taking so if not for anything else, the views are worth it. We had dinner at the restaurant on site and the food was very well priced and good. They prefer cash but did have a card reader for payment. They do offer transfer to the port for a fee that you have to arrange the day before you need it at the front desk. It was about 12 euro per person with card and 10 per person with cash. It’s an outside company so you pay the driver. The hotel is only a few miles from the port which is nice.
Stayed 1 night in May 2025

6/10 Okay

Jericho

Stayed 1 night in May 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Apr 2025

4/10 Poor

Derek

Disliked: Staff & service
Hotel is in a good location, rooms are clean but water for showers and toilet was very low pressure and sometimes didn’t work at all. We spoke to the reception about it and it appeared to be a normal thing and told to wait 30 mins it should get better, which it did but if your on a time schedule you could have an issue. I’m sure it was a stellar hotel in its day.
Stayed 1 night in May 2025

4/10 Poor

David

Travelled with family
Disliked: Property conditions & facilities
This was rated as a 4 star hotel but from our perspective it wasn't even close. The overall condition of the hotel was run down. It requires an extensive upgrade. I would not recommend this hotel to anybody looking for a 4 star.
Stayed 2 nights in Apr 2025

8/10 Good

Richard G

Liked: Room comfort

A Great Night's Sleep in Civitavecchia.

The hotel property location is absolutely beautiful. It appears either under reconstruction or in continual decay. It appears there is little or no staff present other than a couple who manage the front desk and the restaurant/bar alone. Dinner was very good and we appreciated the husband who was the only server and only person present. No one was present at breakfast and no one could figure out the coffee/expresso machine. However, for the price we paid for one night, we would most definitely cone back due to the beautiful view and quality bed and mattress. It was an excellent value for cruise passengers looking for a great night's sleep at a very reasonable rate. Our hope os that it is under improvement as the property is gorgeous and could be turned into a 5 star resort. It's only 4 kilometers from the Civitavecchia cruise port which makes it very convenient. Please know that dinner on their balcony was tremendous and we appreciated the service we received.
Stayed 1 night in May 2025

4/10 Poor

Aidan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated property and decor. Shower was dirty completely covered in black mould. Breakfast was not bad with a good selection. Certainly not a 4 star hotel
Stayed 1 night in Apr 2025