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The hotel was clean, and the staff were friendly and helpful throughout my stay. The rooms were well maintained, although they felt slightly dated in terms of decor. One improvement I would strongly suggest is installing soft-close door mechanisms, as the doors tend to slam loudly. Unfortunately, one guest on my floor repeatedly let their door slam early in the morning (between 6 and 8 am), which was quite disruptive.

Perfect place to explore Dufftown and Craig. The staff are helpful and eager to make sure everything is just right. Highly recommend the Sunday Roast and Whiskey Room.

Nice location near the train station. (STEAM TRAINS) Had a pleasant walk with around the area after our evening meal. Which was very nice. Breakfast was very nice.

We were woken at 7am by a fire alarm and had to evacuate our room with a baby and a 6-year-old, only for it to stop before we even reached the muster point. It was later explained, quite casually, that it was caused by someone showering with the bathroom door open. Given there’s a sign warning about “sensitive” alarms, this doesn’t feel like a one-off and isn’t acceptable in a family hotel where sleep is already precious. We stayed at Macdonald Aviemore Resort as a family of four. When we raised this, along with a broken kettle, reception initially offered complimentary breakfast but later withdrew it after checking with a manager, which felt poorly handled. The hotel itself feels tired and in need of investment. Our room was small, especially with a cot, the shower was only lukewarm, and carpets were dirty with an unpleasant smell. The lift also smelt strongly of smoke. There are positives: the pool and facilities are good and we enjoyed them, though some maintenance is needed (hair dryers out of order, puddles on the floor, drains not very clean). The outdoor park is great for kids but also showing wear. Aviemore is a fantastic location, but the resort feels like it’s relying on that rather than maintaining standards, it’s certainly not 4 star. With better upkeep, it could be much better.

We had a lovely stay with our dog. He was made to feel very welcome with plenty of treats and fusses from all the staff. The location is great and the area surrounding has plenty to see and do.

Beautiful exterior and garden area, close to town. Unfortunately the 2nd floor room was hot enough to melt my recently purchased chocolate that was on the desk. Was about 80 to 85 degrees and there is no air-conditioning. The staff brought up a fan after multiple requests which we propped in the window that could only open about 6 inches. Contributing factors may have been the full hotel (and heat rising on a 60 degree day) or the exposed HOT to the touch pipe at the baseboards that went into the radiator (which was turned off). Rough night sleep where we debated sleeping in the lobby or going elsewhere about 10:30 PM.