See all properties
Save

KO'OLEBIL

3.5 star property

Photo gallery for KO'OLEBIL

Business centre
Outdoor dining
Games room
Dock
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

View map
Calle principal Boca del Cielo, #1550, Tonalá, CHIS, 30513
  • Place, La Sepultura Biosphere Reserve
  • Place, Iglesia Vieja
  • Place, Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 1170 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1170 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Sofa Bed

Similar properties

3 outdoor pools

Hotel Villa Murano

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 106 reviews
Hotel Villa Murano

About the area

Tonalá

With a stay at KO'OLEBIL in Tonalá, you'll be by the sea, and 29.9 mi (48.2 km) from La Sepultura Biosphere Reserve and 31.1 mi (50.1 km) from Iglesia Vieja.

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 31 min drive - 23.7 km

Restaurants

  • ‪Restaurante Erika - ‬9 min walk
  • ‪Tachinaste - ‬6 min walk
  • ‪El Camaron Boca Del Cielo - ‬6 min walk
  • ‪Yoyis - ‬5 min walk
  • ‪Restaurante Alexis - ‬9 min walk

About this property

KO'OLEBIL

Family-friendly hotel with 2 outdoor pools and 4 hot tubs
KO'OLEBIL offers 18 air-conditioned accommodations with safes and complimentary toiletries. These individually furnished accommodations have separate sitting areas and include single sofa beds. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and bidets.

This Tonalá hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 7 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 18 individually furnished guestrooms, featuring heated floors and flat-screen televisions. Your room comes with a pillowtop bed, and all rooms are furnished with single sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or 4 hot tubs and enjoy other recreational amenities, which include a lazy river. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
KO'OLEBIL has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 115 to 170 for adults and MXN 70 to 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Children's pool
  • Kayaking
  • Lazy river
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • High chair
  • In-room sofa bed
  • Lazy river
  • Travel cot

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Single sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Free local calls
  • Heated floor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 115 to 170 for adults, and MXN 70 to 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Parking height restrictions apply
Guests under 7 years old are not allowed in the swimming pool or hot tub, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

KO'OLEBIL Hotel
KO'OLEBIL Tonalá
KO'OLEBIL Hotel Tonalá