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lastminute.co.nz-Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Heritage Family Room
29 square metres
1 Queen Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Tongariro Spa Suite
35 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Economy Room
14 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
External 1 Bedroom Cabin
38 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
External 2 Bedroom Cabin
50 square metres
2 Double Beds and 1 Twin Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Tongariro Room
27 square metres
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Heritage Triple Room
25 square metres
1 King Bed and 1 Twin Bed 3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Chateau Standard Room
21 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Heritage Room
23 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 2 restaurants and indoor pool

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Laundry facilities
Smoke-free property

With a stay at Chateau Tongariro Hotel in Whakapapa, you'll be in a national park, just steps from Tongariro National Park and a 3-minute drive from Taranaki Falls. This 4-star hotel is 18.8 mi (30.3 km) from Tongariro Alpine Crossing and 0.7 mi (1.2 km) from Lower Tama Lake.

Make yourself at home in one of the 106 individually furnished guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Whakapapa? This hotel has facilities measuring 356 square feet (33 square meters), including conference space. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Children's games
  • Lift
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Billiards or pool table
  • Porter
  • Express check-out
  • Year Built – 1929
  • Evening entertainment
  • Tours/ticket assistance
  • Coffee shop or café
  • Free self parking
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Conference space size (meters) - 33
  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Train station pickup (surcharge)
  • Concierge services
  • Conference space size (feet) - 356
  • Bus station shuttle (surcharge)
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 106
  • Number of floors - 5
  • Arcade/game room
  • Number of buildings/towers - 2
  • Wedding services
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Dutch
  • French
  • German
  • Spanish
  • Chinese
  • Hindi

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Chateau Tongariro Hotel offers 106 accommodations with safes and complimentary weekday newspapers. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Free WiFi
  • Daily housekeeping
  • Individually furnished
  • Towels provided
  • Linens provided
  • Free tea bags/instant coffee
  • Private bathroom
  • Free weekday newspaper
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Number of bathrooms: 1
  • Room service (limited hours)
  • Heating
  • Electric kettle
  • Television
  • Mini-fridge
  • Satellite TV service

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Chateau Tongariro Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

  • Sledding nearby
  • Playground on site
  • Snowboarding nearby
  • Rafting nearby
  • Golfing on site
  • Helicopter/aeroplane tours on site
  • Ski lessons available nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby

Accessibility

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Car required

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wear personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cots (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 16 for children (approximately)
  • Early check-in fee: NZD 20 (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Chateau Hotel Tongariro
  • Chateau Tongariro
  • Chateau Tongariro Hotel
  • Hotel Chateau Tongariro
  • Hotel Tongariro
  • Tongariro Chateau
  • Tongariro Chateau Hotel
  • Tongariro Hotel
  • Bayview Chateau Tongariro Hotel Tongariro National Park
  • Bayview Chateau Tongariro National Park
  • Chateau Tongariro Hotel Tongariro National Park
  • Chateau Tongariro Tongariro National Park
  • Chateau Tongariro Hotel Hotel
  • Chateau Tongariro Hotel Tongariro National Park
  • Chateau Tongariro Hotel Hotel Tongariro National Park

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Pool access available from 7:00 AM to 11:00 PM.

A car is required for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

National Rating

This Hotel property is rated 4 stars.

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