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Hot spring is great

No restaurant close by

방음이 조금 안 되어서 시끄러웠던 거 빼고(히노끼 욕조 있는 바깥 말하는게 아니에요 바깥은 당연한거죠 복도쪽 소리가 엄청 들어와서 잘 때는 침대방 문 닫고 자야 해요. 가족으로 와서 이불깔고 거실에서 잤는데 소리가 넘 많이 울리더라고요) 정말 만족스러운 숙소였어요. 특히 히노끼 욕조는 정말 너무너무 좋았어요. 가족들 모두 엄청 좋아했답니다.

I very much enjoyed walking around the property.

I loved my stay at this hotel. The owner/manager at reception was so helpful and kind, he even ensured I got my bus okay when I left. The hotel was super clean and the bed was really comfortable. It was nice and quiet too.

Had late check in, the duty worker claimed he could not find my reservation as I did not use my middle name during reservation with Hotel.com but in few seconds, the other worker who was standing by and listening to my conversation with him, was able to find and verify it. In fact, I did not have a middle name to use. Instead of apology, he tried to educate me why he claimed he could not find it. He should say I did not hear you well, or can you spell your name so I could review it again. Noticed they already printed out the copies all reserved rooms in the folder so he could simply review those reservations before he told me he could not find it. Later I found that he was a manger. It was due to lack of courtesy toward customers including not wanting to hear what customer explained. This poor attitude continued until I finished the check in process. Had reservation for 2 rooms with my extended family members. My family made several comments on cleanness on rooms such as dirty carpet, washed out blanket with holes. No door to rest room and draining systems were poorly arranged so water was kept coming into hallway which was covered by carpet. I already made 4 trips to Korea and used more than 20 hotels, and it was the worse place I remembered. It was not worth it for the cost I paid.