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Crowne Plaza Toronto Airport by IHG

4.0 star property

Photo gallery for Crowne Plaza Toronto Airport by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Place, Toronto Congress Centre
    ‪8 min walk‬
  • Place, 401 Mini Indy Go-Karts
    ‪15 min walk‬
  • Place, Royal Woodbine Golf Club
    ‪2 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(174 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Airport Runway View)

8.6 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(20 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

8.0 out of 10
Very good
(48 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn Toronto - Int'l Airport by IHG
  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, 2,263 reviews
The price is NZ$232
includes taxes & fees
1 Feb - 2 Feb
Holiday Inn Toronto - Int'l Airport by IHG

About the area

Toronto

With a stay at Crowne Plaza Toronto Airport by IHG in Toronto (Etobicoke), you'll be a 3-minute drive from Toronto Congress Centre and 7 minutes from Woodbine Racetrack. .This hotel is 8.4 mi (13.6 km) from Yorkdale Shopping Centre and 11.2 mi (18 km) from Square One Shopping Centre.

What's nearby

  • Toronto Congress Centre - 8 min walk - 0.7 km
  • 401 Mini Indy Go-Karts - 15 min walk - 1.3 km
  • Royal Woodbine Golf Club - 2 min drive - 1.8 km
  • Canada's Wonderland - 16 min drive - 25.1 km
  • CN Tower - 17 min drive - 28.4 km

Getting around

  • Etobicoke North Station - 6 min drive
  • Terminal Link Terminal 3 Station - 6 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪Swiss Chalet - ‬19 min walk
  • ‪St. Louis Bar & Grill - ‬3 min drive
  • ‪Lone Star Texas Grill - ‬18 min walk
  • ‪Attwell Coffee - ‬15 min walk

About this property

Crowne Plaza Toronto Airport by IHG

Hotel with an indoor pool, near Toronto Congress Centre
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 528 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Detached private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 5.00 kilometers.
For lunch or dinner, stop by The Cannery Kitchen, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Toronto? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Cannery Kitchen - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Cannery Social - This bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 5 kilometres
  • Uncovered parking on site (CAD 30 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (92 centimetre high)
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Renovated entire property - August 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 30 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1498 out of 2938 reviews
Rating 8 - Good. 739 out of 2938 reviews
Rating 6 - Okay. 345 out of 2938 reviews
Rating 4 - Poor. 175 out of 2938 reviews
Rating 2 - Terrible. 181 out of 2938 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Michele, Gananoque

Stayed 6 nights in Oct 2025

8/10 Good

Kameron

Stayed 1 night in Oct 2025

6/10 Okay

Steve

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really quiet stay had some trouble with the lack of smart tvs but was an overall good experience
Stayed 1 night in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Noisy

Just the first night got very noisy with children playing in the hallway,staff were slow to react. This went on for 2 hrs continuously.
Stayed 2 nights in Oct 2025

8/10 Good

Shawnna

Stayed 3 nights in Oct 2025

8/10 Good

MADELINE

Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but comfortable. Staff were very friendly and helpful. As for the shuttle, we got on the wrong one to go to the airport, as the driver was on his break, but he brought us to the airport anyway. Thank you!
Stayed 1 night in Oct 2025

6/10 Okay

Nader

Travelled with family, Business traveller
Liked: Cleanliness
Extremely high price for this kind of hotel
Stayed 4 nights in Oct 2025

4/10 Poor

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Long time waiting for staff at the front desk. Room was dirty at the arrival, asked to change the room and the other room had a broken door lock and dirty bath tab.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chadwick, Komoka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and amenities.
Stayed 2 nights in Oct 2025

6/10 Okay

Jessa

Liked: Staff & service
Disliked: Cleanliness
For the amount of money I paid for 2 nights it wasn’t worth it. The parking situation was under construction which wasn’t the problem so much as the dimly lit parking lot. I felt very uncomfortable having to park far away from hotel with little to no lighting walking at night. As well as paying $30 each night for parking in this lot was ridiculous. Breakfast and staff were great. Building not so much.
Stayed 2 nights in Oct 2025

8/10 Good

Winnie Wing Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Property has be
Stayed 2 nights in Oct 2025

10/10 Excellent

Julien

Stayed 2 nights in Oct 2025

4/10 Poor

madison marjorie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Shuttle was lacking as they only arrived every 30 min compared to all other hotel shuttles around. Staff werent helpful when asking about shuttle and drop off location ( kept hanging up on me) Noise of construction as the front parking area was being worked on, very noisy. Weird 12th floor location having to get on and off elevators to find our room through a maze of hallway.
Stayed 6 nights in Oct 2025

8/10 Good

Maria, New Westminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was a few minutes late but the driver was very good and helpful. We left at 7:05 am and got to terminal 1 at approximately 7:20am? I would recommend the free shuttle service. It runs on the hour and half-hour. My room was comfy but it only had 2 facecloths and 2 hand towels …no towels large enough for my body!!!
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

8/10 Good

Samira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was easy to find and convenient. The hotel was clean and the staff was accommodating we needed to change our room and that process was super easy. We enjoyed our stay.
Stayed 3 nights in Oct 2025

2/10 Terrible

inderpreet

Disliked: Cleanliness, property conditions & facilities
Hotel needs an update, old rooms . Could be cleaner
Stayed 3 nights in Oct 2025

8/10 Good

Claudia

Stayed 1 night in Aug 2025

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable place to stay. It’s loud, but it’s right by the airport so that’s to be expected. Tony at the front desk was wonderful and very welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Stayed 1 night in Sep 2025

10/10 Excellent

Sharen Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
A 6min drive from YYZ airport. Very convenient
Stayed 3 nights in Oct 2025