So the service at this hotel was fantastic, we were there for my birthday and they upgraded our room to a lake view which was really nice. The room caretaker was very considerate and thoughtful of everything we needed, she always asked if we had everything and did a great job cleaning the room. I didn’t know the pool area could be closed off for private events, the one day we had actually planned to sit at the pool and party a bit was on my actual birthday, only for us to get asked to leave after about an hr or so. It was unfortunate and we didn’t have time any other day to spend there with plans and site seeing.
The hotel is a bit old and showing its age but they’ve maintained it very well along with adding hydration stations and the hotel staff care which is great. The location is PRIME, close to CN tower and Rogers Centre, close to ferries for Toronto Islands and near the train station. Overall, I would recommend and definitely stay here again with more planning around the pool ;-)