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Sheraton Centre Toronto Hotel

4.0 star property

Photo gallery for Sheraton Centre Toronto Hotel

Lobby
Creator video - submitted by Dhawan Adventures
View from room
View from property
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Toronto, ON
  • Place, Nathan Phillips Square
    ‪1 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪13 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(182 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(142 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Balcony)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down duvets, pillow-top beds, in-room safe, desk

Club Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Down duvets, pillow-top beds, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Toronto

With a stay at Sheraton Centre Toronto Hotel, you'll be centrally located in Toronto, steps from Nathan Phillips Square and within a 10-minute walk of CF Toronto Eaton Centre. .This family-friendly hotel is 0.7 mi (1 km) from Ed Mirvish Theatre and 0.7 mi (1.1 km) from Metro Toronto Convention Centre.

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 km
  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Scotiabank Arena - 13 min walk - 1.1 km
  • Rogers Centre - 14 min walk - 1.3 km
  • CN Tower - 14 min walk - 1.3 km

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The Keg Steakhouse + Bar - York Street - ‬3 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Lost Coffee - ‬3 min walk

About this property

Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1372 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at 43 Down, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Toronto? This hotel has 5383 square feet (500 square meters) of space consisting of conference space and 60 meeting rooms. A bus station shuttle is available for a surcharge.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
43 Down - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1803 out of 2656 reviews
Rating 8 - Good. 550 out of 2656 reviews
Rating 6 - Okay. 171 out of 2656 reviews
Rating 4 - Poor. 62 out of 2656 reviews
Rating 2 - Terrible. 70 out of 2656 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
excellent staff. Clean room. Room was expensive.
Stayed 1 night in Dec 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
It’s hard to justify it basic room for $522 a night on a weekend. I know it’s in downtown Toronto, but inflation has gotten ridiculous.
Stayed 1 night in Dec 2025

4/10 Poor

Matthew

Liked: Cleanliness, amenities
There was a large conference for a union vote happening while we were there. The room they were given to party in was directly beside ours. We have Young kids. We called the front desk and they said they would send someone, they never did. We spoke to the party and they did apologize and told the hotel not to put any families around them Everything else was great. Just not be able to sleep at a hotel is tough.
Stayed 2 nights in Dec 2025

10/10 Excellent

Annette, Belleville

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Centre staff are absolutely fantastic, in every department of the hotel. This is my second excellent experience there in the past 2 months. Looking forward to our next stay !
Stayed 2 nights in Dec 2025

10/10 Excellent

Ed

Stayed 1 night in Dec 2025

6/10 Okay

Enrico

Business traveller
Disliked: Property conditions & facilities
It’s a meh hotel. Great location but it is dated and it is noisy!! The HVAC and elevator machinery is old and cranky so if you’re a light sleeper like me, it’s problematic.
Stayed 1 night in Dec 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were amazing - so nice helpful - went out of their way to make us comfortable.
Stayed 4 nights in Nov 2025

10/10 Excellent

Isabela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Quynh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great breakfast for 2. Waiting staff at the breakfast was courteous and very pleasant
Stayed 1 night in Dec 2025

8/10 Good

john

Liked: Cleanliness, staff & service, amenities
Good amenities and great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable Experience
Stayed 1 night in Dec 2025

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room helpful staff
Stayed 1 night in Dec 2025

6/10 Okay

kitty

Stayed 3 nights in Dec 2025

10/10 Excellent

Mariem

Stayed 1 night in Dec 2025

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great venue.
Stayed 3 nights in Dec 2025

10/10 Excellent

Genevieve

Stayed 1 night in Dec 2025

10/10 Excellent

MARIO

Liked: Cleanliness, property conditions & facilities
Everything about the place
Stayed 2 nights in Dec 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities
Everythin was fabulous. Great view of the cavalcade of lights from our room’s window.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
Great stay at the Sheraton Centre. Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Stanley

All of it. From the reception to the room. Thank you.
Stayed 1 night in Dec 2025

8/10 Good

Khristin

Room was clean and the lobby was lovely with holiday decorations and music. .
Stayed 2 nights in Dec 2025

10/10 Excellent

Ali

Stayed 2 nights in Nov 2025

10/10 Excellent

Fiona

Stayed 1 night in Nov 2025

10/10 Excellent

Shari ann e

Stayed 2 nights in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoy this hotel. Room was spotless, staff were lovely. Location can’t be beat! Our room was close to the ice machine so some noise but it won’t stop us from returning
Stayed 1 night in Nov 2025