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The Bay Suites - Entertainment Dist

2.5 star property

Photo gallery for The Bay Suites - Entertainment Dist

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Comfort Apartment | Balcony
Balcony
Signature Room | In-room dining
Signature Condo | Living area

Reviews

6.4 out of 10

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

View map
14 York St, Toronto, ON, M5J 0B1
  • Place, Scotiabank Arena
    ‪3 min walk‬
  • Place, Rogers Centre
    ‪5 min walk‬
  • Place, CN Tower
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

View all photos for Family Condo

Family Condo | Living area

Family Condo

  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for City Apartment

Egyptian cotton sheets, premium bedding, down duvets

City Apartment

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Condo

Family Condo | Living area

Family Condo

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Living area

Classic Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Signature Room

Signature Room | Living area

Signature Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Basic Studio

Egyptian cotton sheets, premium bedding, down duvets

Basic Studio

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Apartment

Full-sized fridge, microwave, oven, stovetop

Basic Apartment

  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Panoramic Apartment

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Condo

Comfort Condo

Comfort Condo

  • 60 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Classic Condo

Classic Condo | Living area

Classic Condo

  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed

  • 52 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Condo

Elite Condo

Elite Condo

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Toronto

With a stay at The Bay Suites - Entertainment Dist, you'll be centrally located in Toronto, just a 3-minute walk from Scotiabank Arena and 7 minutes by foot from Ripley's Aquarium of Canada. .This apartment is 0.4 mi (0.7 km) from Rogers Centre and 0.4 mi (0.7 km) from CN Tower.
View more Apartments in TorontoOpens in a new window

What's nearby

  • Scotiabank Arena - 3 min walk - 0.3 km
  • Rogers Centre - 5 min walk - 0.5 km
  • Ripley's Aquarium of Canada - 5 min walk - 0.5 km
  • CN Tower - 5 min walk - 0.5 km
  • Metro Toronto Convention Centre - 7 min walk - 0.6 km

Getting around

  • Queens Quay West at Harbourfront Centre Stop - 4 min walk
  • Union Station - 7 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 5 min drive

Restaurants

  • ‪Aroma Espresso Bar - ‬4 min walk
  • ‪Real Sports Bar & Grill - ‬2 min walk
  • ‪Evviva Restaurant - ‬3 min walk
  • ‪Hoops Sports Bar & Grill - Bremner - ‬3 min walk
  • ‪Air Canada Signature Club - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Bay Suites - Entertainment Dist

Apartments with kitchens, 3-minute walk to Scotiabank Arena
The Bay Suites - Entertainment Dist offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 5 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your bed comes with down comforters and Egyptian cotton sheets. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.
Featured amenities include express check-out, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Parking on site (CAD 30 per night)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 5 units
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

The Bay Suites - Entertainment Dist Reviews

Reviews

6.4
Rating 10 - Excellent. 211 out of 775 reviews
Rating 8 - Good. 149 out of 775 reviews
Rating 6 - Okay. 133 out of 775 reviews
Rating 4 - Poor. 90 out of 775 reviews
Rating 2 - Terrible. 192 out of 775 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with family

Very mixed review

Stayed 2 nights in Sep 2025

2/10 Terrible

Fahreta

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The place was destroyed inside. Check-in was suppose to be at 5pm but we weren't able to enter until 7pm. They would not respond to text messages or emails.
Stayed 1 night in Sep 2025

6/10 Okay

Daryl

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Tried for over a week prior to our arrival to request an early checkin through Expedia. No response. The day of our reservation communication was much better. Location and price are both very good but the unit is in need of a refresh. Pocket door to bathroom is impossible to close, mirror on closet door is cracked and the door to the balcony is nearly impossible to open or close.
Stayed 2 nights in Sep 2025

2/10 Terrible

Brigitte

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Check in was. Nightmare. We didn't receive any communication and when we called several times before check in and on check in it was like pulling hair to get the information. Took us over 35 min to get our room and we were almost late for a concert. Also the building that we rented was not the building that we got so that added another 20 minutes to check in. Once we got in the room was t even that clean and that wasn't the problem. The floors were all broken and covered by carpets. Not only were the floors broken they were sticking up so you would stumb your toes and hurt your feet. I will never go again and should not have paid what I did
Stayed 1 night in Sep 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities
This is NOT a hotel. It is a condominium. There is no front desk. There is a person in the lobby, but they don’t work for “Bay Suites” because it does not exist. It’s just a room in a condo they rent out with no personal contact. They wanted us to upload a photo ID plus credit card information, which we were not comfortable doing. Therefore they wouldn’t allow us to access a room WE HAD ALREADY PAID FOR. We ended up booking with another hotel. Don’t be deceived like we were. Take your business someplace else.
Stayed 2 nights in Sep 2025

2/10 Terrible

colton

Travelled with partner
Disliked: Amenities, property conditions & facilities
Washer must have leaked at one point and flooring is destroyed. Just not what you want to see when you walk in the door. Bathroom has see better days cracked vanity paint bubbling and moldy caulking around tub. Flooring damaged in kitchen under dish washer. Door is gone that would have separated best Room to rest of the space. Does sound like a scam doing all the info to stay there. Just need some someone to fix all the damages and would be a nice spot.
Stayed 1 night in Sep 2025

2/10 Terrible

Meagan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst property I’ve ever stayed at. It was not advertised. It was dirty, damaged and difficult to check in to. I had to hound the property manager for check in details which they said sometimes there are blips in their system so that’s why I didn’t get it ahead of time. The location itself is great, walkable to Roger’s center etc. once inside we found a very run down condo. Broken flooring, crooked broken pictures on the walls, baseboards ripped off, large marks and patches on the walls, vent covers missing or filthy, little to no silverware or glasses. No hand towels or face cloths, no conditioner, the balcony was gross with an old mattress and one of the bed linens had blood on them! Honestly if we had the time or money we would have left as soon as we discovered that. The big problem here is that there is no on site management so no one to address imminent issues. The washer had dirty laundry in it. The fire alarm went off for about 15 minutes at 4 am and they kept coming on overheard saying there is no fire but they don’t know why the alarm is going off. Overall I absolutely would never come back here or recommend it to anyone and will be begging for my money back. If I could upload pics I would to show you how bad it is.
Filthy registers
Loose sink. Gross walls.
Stayed 1 night in Sep 2025

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Needless to say, this was a horrible experience. Took us over an hour to check in this is a huge condo building and there’s no fob given to get in to the elevator. Which means that the front desk temporarily allows access to the floor but because of the lineup it would expire and so we were left stranded on two different occasions and on the third attempt finally got in after an hour of waiting. When we got there, there was a lack of towels all the towels and the bedding were left in the dryer wrinkled and not prepared. after coming back in the evening after a dinner we realised that there was only a half a roll of toilet paper when I called customer service and complained and asked for more toilet paper and towels they said that they were unable to provide any toilet paper and their solution wise going through that same front desk experience to get lead onto another floor within the condominium building going into a separate unit to get toilet paper on our own. The next day on checkout when I complained the customer service said pleaded not to leave a bad review and an exchange they would offer me a refund of the parking and the early check in, and after seeing the review they would consider a full refund. None of these were given as of today several weeks after our stay avoid this property at all cost it is a horrible experience and not worth the aggravation.
Stayed 1 night in Aug 2025

2/10 Terrible

Cindy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
First they gave us a parking spot number which was taken so we had no choice to take the one beside. Buzzer did not work. NO KEY card at all and now we have to go move car. Again every time we need to come in or out we need to see the front desk. Absolutely unacceptable and completely ruined my birthday
Stayed 1 night in Sep 2025

6/10 Okay

Travis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great other than the check in taking over an hour due to the unit number not being given with the itinerary or receipt
Stayed 1 night in Sep 2025

6/10 Okay

Emy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Dominique

Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Colette

Disliked: Staff & service

Awful we told to get another hotel at check in

Stayed 1 night in Sep 2025

8/10 Good

Kristie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Niah

Stayed 1 night in Aug 2025

2/10 Terrible

Rosi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Deanna

Travelled with family
Disliked: Amenities, property conditions & facilities
The location was great! The condition of the unit was not great. The floors have several spots with damage and the boards are sticking up in spots causing a tripping hazard. Really hurts when you stub your toe. The tv didn’t work after many attempts and hours spent with staff trying to rectify. Lights were out. Unit requires some TLC.
Stayed 1 night in Aug 2025

6/10 Okay

Jared

Travelled with family, Travelled with family and small children
No coffee maker, floor needs repair but otherwise lovely
Stayed 1 night in Aug 2025

4/10 Poor

Caitlin

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The check-in process was extremely difficult and inconvenient. It came off as a scam and took a long time to complete. Other than that, the room was nice and the building is within walking distance to the Roger’s Centre, it’s right across the street which is a huge plus.
Stayed 1 night in Aug 2025

6/10 Okay

Michel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A bit pricey. Great location. The room we got had a damaged warped hardwood floor that was covered with sections of carpets. Quite unsafe and hard on the feet!!!!
Stayed 3 nights in Aug 2025

4/10 Poor

Natasha

Travelled with group
Disliked: Staff & service
This is not a hotel, the bay suites is renting out apartments. This means there is no front desk to help you with any issues. Our tv was broken, i had to text maintenance for help and was left on read. They refused to drop by the room at ahy point during my two day stay. Also, the apartment was in much rougher shape than the photos, with some furniture even being completly different than the photos (like a completly different couch). The hotel promised black out blinds, which were not available (there were only super thin curtains that did nothing to stop light), and the coffee machine was missing parts making it unusable. This place does not feel like a cozy hotel, it is a rough apartment and you are on your own if u run into issues. I dont reccomend. Feels like a scam and felt bad to be there
See through curtains. Curtain rod that falls when u move the curtains
Closet filled with ... this... doesn't feel very professional or like a hotel at all
Stayed 2 nights in Aug 2025

6/10 Okay

Sandra

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The check-in is not difficult they just need to provide the check in information. When I went to check-in I had only a conformation email that I payed but no information on how to check-in which I was told they would send it to me over email with in 24hrs before check-in. They didn’t and I had to reach out to get the information. Made check in stressful for no reason. It seemed that other people in the lobby were also having the same problem (like 3 different groups of people). Other than that the stay was okay, nothing crazy and the building is close to a lot of sites which is good
Stayed 3 nights in Aug 2025

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The enail sent to register had instructions to make a deposit payment. I somehow missed this, thats on me. However, i received no follow up reminder and they cancelled my reservation. I messaged a coupleof times giving well before the scheduked stay with no replies. The day before our check in i called to find out our check in info and wastildI wouldget it the day of check in. The daynof our stay arrived and when i called for information was informed they had canceled our reservation.
Stayed 4 nights in Aug 2025

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2025