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Pan Pacific Toronto

4.0 star property

Photo gallery for Pan Pacific Toronto

Exterior
Pool
Exterior
Lobby
2 restaurants, lunch served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Place, Fairview Mall
    ‪4 min drive‬
  • Place, Shops at Don Mills
    ‪7 min drive‬
  • Place, Cineplex VIP Cinemas Don Mills
    ‪7 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen

Deluxe Two Queen

8.4 out of 10
Very good
(163 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

8.4 out of 10
Very good
(141 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King

Premier King

8.0 out of 10
Very good
(59 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Toronto

With a stay at Pan Pacific Toronto in Toronto (North York), you'll be a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum. .This golf hotel is 4.1 mi (6.6 km) from Ontario Science Centre and 9.5 mi (15.2 km) from Royal Ontario Museum.

What's nearby

  • Fairview Mall - 4 min drive - 2.9 km
  • Shops at Don Mills - 7 min drive - 4.7 km
  • Cineplex VIP Cinemas Don Mills - 7 min drive - 4.7 km
  • CN Tower - 18 min drive - 23.7 km
  • Canada's Wonderland - 23 min drive - 35.6 km

Getting around

  • Oriole Station - 4 min drive
  • Leslie Station - 4 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 27 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Dragon Pearl Buffet 龍珠 - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Darband Restaurant - ‬2 min walk
  • ‪Chiang Mai - ‬2 min walk

About this property

Pan Pacific Toronto

Hotel with 2 restaurants, near Toronto Botanical Garden
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 409 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at Seasons Restaurant, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Toronto? This hotel has 30000 square feet (2787 square meters) of space consisting of conference space and 21 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1733 out of 3481 reviews
Rating 8 - Good. 885 out of 3481 reviews
Rating 6 - Okay. 440 out of 3481 reviews
Rating 4 - Poor. 209 out of 3481 reviews
Rating 2 - Terrible. 214 out of 3481 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle, Brooklyn

Stayed 5 nights in Sep 2025

10/10 Excellent

Paul

Stayed 2 nights in Sep 2025

10/10 Excellent

Lillian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Totally a wonderful experience. Good price, very clean, excellent service. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Sep 2025

10/10 Excellent

Lani

Stayed 1 night in Sep 2025

10/10 Excellent

Katelynn

Stayed 2 nights in Sep 2025

2/10 Terrible

PHILIP

Disliked: Staff & service, amenities, property conditions & facilities
I had a terrible experience at the Pan Pacific Hotel in Toronto. I was in the city for surgery and checked in clearly bandaged and in discomfort, arriving only 20 minutes before the “official 3pm check-in”. Despite my condition, the front desk clerk showed zero awareness or compassion, simply telling me I had to wait until exactly 3pm for my room. Once I did get checked in, the problems continued. The elevators were a nightmare—many weren’t working, and wait times were often 30–40 minutes just to get upstairs. They’ve responded saying that there’s always 2/3 elevators working, it’s not true, they’re lying. Inside the room, the walls were paper-thin; every door opening and closing down the hallway echoed loudly, making it impossible to rest. To top it all off, when I entered my room, the “welcome” message on the TV wasn’t even for me—it had someone else’s name on it. Between being understaffed, poor service, and broken elevators, this was hands down one of the worst hotel experiences I’ve ever had. I would never stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

brandy

Stayed 3 nights in Sep 2025

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
They had a problem with checking people in because the system was not excepting payments, no fault to the staff or hotel. There were also priblems with the elevators so it took a little longer than usual. They used to have several disabilty parking spots out front, now down to two, for a hotel this size you would expect more, they used to but they were painted over saying no parking. I have been staying at this hotel when it used to be called the Prince hotel so i am not new to it. This stay was a disappointment unfortunately, im not sure uf it was kids running down the hall at 10 p.m. or dogs, was in the 3 story part this time never staryed there always the tower, will not stay in that section again.
Stayed 1 night in Sep 2025

10/10 Excellent

Mabda

Good beds
Stayed 1 night in Sep 2025

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near a variety of restaurants. It was easy to get either a taxi or ride share options. I visited one of the two in house restaurants and it was good quality and service. The room was comfortable and had an updated bathroom/shower. Overall quiet place to rest.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had parking for larger trucks and buses
Stayed 2 nights in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fairmount Gold

Amazing suite. Lots of room. Great staff. Great food in lounge. Swimming pool, hot tub.
Stayed 7 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 7 nights in Sep 2025

10/10 Excellent

Karla, Chicago

Stayed 3 nights in Sep 2025

4/10 Poor

Jack Huberman and Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities
This is not the standard we expected of a Pan Pacific hotel. The windows in our room were absolutely filthy. You could write your name in the dirt on the window. The patio paint was peeling. The patio deck floor hadn’t been swept in some time. It was quite simply very dirty. The walk to the elevator from check in was at least the equivalent of a city block. The elevators were dated. The room and the whole property are very tired.
Stayed 4 nights in Sep 2025

8/10 Good

Kevin

Stayed 2 nights in Sep 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were efficient, friendly and professional. The view was amazing from the 21st floor overlooking downtown Toronto in the distance at night.
Stayed 1 night in Sep 2025

10/10 Excellent

di

Liked: Cleanliness, staff & service, property conditions & facilities
q
Stayed 1 night in Sep 2025

10/10 Excellent

zabin

Stayed 6 nights in Sep 2025

10/10 Excellent

Ms

Stayed 1 night in Sep 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the outdoor area. Did not like no food or beverages allowed in pool area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bernie

Stayed 4 nights in Sep 2025