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The Grand Hotel

4.0 star property

Photo gallery for The Grand Hotel

Exterior
Daily English breakfast (GBP 15 per person)
Exterior
Terrace/patio
Family Room, Sea View

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

View map
Seafront, Torquay, England, TQ2 6NT
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Riviera International Conference Centre
    ‪9 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room (Inland)

Standard Double Room (Inland)

Standard Double Room (Inland)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View

Standard Double Room, Sea View

8.0 out of 10
Very good
(28 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

Family Room (Inland)

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

Family Room, Sea View

Family Room, Sea View

7.4 out of 10
Good
(11 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room (Compact)

Standard Double Room (Compact)

Standard Double Room (Compact)

8.2 out of 10
Very good
(45 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland)

Standard Twin Room (Inland)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Sea View

Beach/ocean view

Standard Twin Room, Sea View

8.0 out of 10
Very good
(8 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the area

Torquay

With a stay at The Grand Hotel, you'll be centrally located in Torquay, steps from Torre Abbey Sands and within a 10-minute walk of Riviera International Conference Centre. .This beach hotel is 0.9 mi (1.5 km) from Princess Theatre and 2 mi (3.3 km) from Paignton Beach.

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.2 km
  • Torre Abbey - 6 min walk - 0.6 km
  • Cockington Country Park - 7 min walk - 0.7 km
  • Riviera International Conference Centre - 9 min walk - 0.8 km
  • Princess Theatre - 12 min walk - 1.1 km

Getting around

  • Torquay Station - 3 min walk
  • Exeter (EXT-Exeter Intl.) - 39 min drive

Restaurants

  • ‪TQ Beerworks - ‬10 min walk
  • ‪Bombay Express - ‬14 min walk
  • ‪Pier Point - ‬13 min walk
  • ‪Visto Lounge - ‬10 min walk
  • ‪Costa Coffee - ‬11 min walk

About this property

The Grand Hotel

On beach with outdoor pool for sandy fun near Princess Theatre
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Torquay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 132 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Restaurant 1881, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered parking on site (GBP 10 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Books
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 8 2025 to February 1 2026 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The property will be renovating from October 1 2025 to February 1 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Fitness facilities
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1004 reviews
Rating 8 - Good. 335 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base for the weekend.

Great sea view from our room. Enjoyed a great massage at the spa. Enjoyed using the pools. Lovely evening meal in the restaurant.
Stayed 2 nights in Sep 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a convenient area and greta views from room. A little dated for my liking but really good overall
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

This was our second visit to the Grand Hotel in Torquay. We definitely enjoyed this stay, loved the bed, spacious room, sea view and lovely balcony. The room was warm, so we left the balcony door open and it was more comfortable. Breakfast was buffet style, which was okay, though a bit disappointing for the price. The table hadn't been cleaned, and cutlery was missing. Food was okay. Checking in and out was easy enough. Lovely building, sea view excellent. Managed to get free parking across the road so that was a bonus.
Stayed 1 night in Sep 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand supported our needs and promptly handled any miscommunication that came up. The spa is worth your time and the staff were courteous & friendly. Events did mean we couldn't enjoy all the facilities but alternate activities were found and enjoyed.
Stayed 8 nights in Aug 2025

10/10 Excellent

Aleksander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Paul

Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Hotel itself was nice but bath or shower didn’t work they fixed bath next day and then toilet seat broke. Had a nice scone and tea and ploughman’s lunch however chef must of gone on holiday as fish and chips was dreadful
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Stayed 1 night in Aug 2025

4/10 Poor

Vi

Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing - right by the station, the beach and the festival we were attending. Hotel bar is gorgeous but swimming pool area needs some attention and more loungers. Rooms at the top of the hotel are incredibly hot but a fan is provided (we only found that the next morning!). Staff are super friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Markus

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

4/10 Poor

Sean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is an icon of the area however the upkeep of the hotel has definitely slipped. The staff did their best to help out where possible but the stay was uncomfortable at best. We really wanted to love it but facing a train station with very worn out bed and a bathroom with mold didn’t have us resting as we had planned. Unfortunate.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Staff & service, room comfort

Faded glamour

Glamorous hotel, faded in places and could do with a little refurb in the bedroom corridors and around the pool, but we had a lovely stay, the facilities are great and our room was well-appointed. Great location, right next to the station and lovely view of Torquay. We will definitely return.
Stayed 2 nights in Aug 2025

8/10 Good

Georgina

Stayed 5 nights in Aug 2025

8/10 Good

Melanie

Travelled with family
Liked: Staff & service
Staff were friendly enough.Reception/bar/restaurant was nice.some areas of hotel look like they need a refresh/updating.Swimming pool outside needs a refresh or clean?and changing rooms which also weren’t that clean.Room was ok but a bit tired in place.It was clean but window wouldn’t open.Breakfast quite a good choice.Coffee was already made up in a machine which was cold and too strong.Good location though for lots of places.
Stayed 1 night in Aug 2025

10/10 Excellent

K E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good location. Disappointing bathroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week break

Brilliant stay well looked after
Stayed 7 nights in Aug 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Old-world warmth of welcome to children and adults. Main reception room is a beautiful large high windowed, graceful, room resplendent with its numerous couches, library, sea views and perfect for rainy days. The pork belly and fresh vegetables were delicious. A realistically priced, child-welcoming, truly charming hotel with generous pool towels, for the much enjoyed indoor and outdoor pool. The location is great for quick walks, short taxi and train rides to an abundance of child-appropriate fun. The staff are delightful. Grandeur and hospitality without the price-tag, breakfast and bedroom more than adequate, we look forward to our next visit very much. If you need power-showers, and ten-star waitress-service breakfasts, air conditioning, ... this hotel is not for you, but how lucky we are to have this wonderful hotel exactly as it is.
Stayed 3 nights in Aug 2025

6/10 Okay

Avinash

Travelled with partner
Disliked: Cleanliness, staff & service
Parking costs additional 10 pounds, staff not experienced and not very helpful especially at reception to checkin. Had to wait a long and she was rude. Breakfast is good Venue is overrated Hotel is old
Stayed 1 night in Aug 2025

4/10 Poor

Kristen B.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Grand Hotel is poorly maintained and needs updating.
Stayed 2 nights in Aug 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Paul

Stayed 1 night in Aug 2025

6/10 Okay

Travon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Paid for a sea view room but got less than a partial view on the first floor... The duvet covers and bed covers had holes and were dirty... The wifi was very bad ..we had to use our mobile data throughout our stay...
Stayed 5 nights in Aug 2025