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The Grand Hotel

4.0 star property

Photo gallery for The Grand Hotel

Daily English breakfast (GBP 15 per person)
Exterior
Family Room, Sea View
Terrace/patio
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Seafront, Torquay, England, TQ2 6NT
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Riviera International Conference Centre
    ‪9 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room (Inland)

Standard Double Room (Inland)

Standard Double Room (Inland)

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View

Standard Double Room, Sea View

8.0 out of 10
Very good
(29 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

Family Room (Inland)

Family Room (Inland)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Sea View

Family Room, Sea View

Family Room, Sea View

7.4 out of 10
Good
(11 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room (Compact)

Standard Double Room (Compact)

Standard Double Room (Compact)

8.2 out of 10
Very good
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland)

Standard Twin Room (Inland)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Sea View

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, Sea View

8.0 out of 10
Very good
(8 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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4.3 out of 5, Excellent, 1,006 reviews
The price is NZ$136
includes taxes & fees
7 Feb - 8 Feb
The Imperial Torquay

About the area

Torquay

With a stay at The Grand Hotel, you'll be centrally located in Torquay, steps from Torre Abbey Sands and within a 10-minute walk of Riviera International Conference Centre. .This beach hotel is 0.9 mi (1.5 km) from Princess Theatre and 2 mi (3.3 km) from Paignton Beach.

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.2 km
  • Torre Abbey - 6 min walk - 0.6 km
  • Cockington Country Park - 7 min walk - 0.7 km
  • Riviera International Conference Centre - 9 min walk - 0.8 km
  • Princess Theatre - 12 min walk - 1.1 km

Getting around

  • Torquay Station - 3 min walk
  • Exeter (EXT-Exeter Intl.) - 39 min drive

Restaurants

  • ‪TQ Beerworks - ‬10 min walk
  • ‪Bombay Express - ‬14 min walk
  • ‪Pier Point - ‬13 min walk
  • ‪Appleby's (Heritage Hotel) - ‬10 min walk
  • ‪Visto Lounge - ‬10 min walk

About this property

The Grand Hotel

On beach with outdoor pool for sandy fun near Princess Theatre
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Torquay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 132 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Restaurant 1881, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Books
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1004 reviews
Rating 8 - Good. 335 out of 1004 reviews
Rating 6 - Okay. 150 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in Oct 2025

6/10 Okay

Jon

Travelled with family
Disliked: Property conditions & facilities
The hotel is a little dated and the room was basic as was the food in the restaurant. Staff were friendly.
Stayed 1 night in Nov 2025

2/10 Terrible

Linda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Original room in extremely poor condition carpet full of bad stains walls badly marked and window would not open. 2nd room also in very poor condition and noisy. Breakfast not up to a 4 star hotel. Have visited the hotel on occasions since 1973 but will not return again.
Stayed 1 night in Nov 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, room comfort
Worth upgrading to have a sea view because the original room had no view at all and was dark.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
yes the room was clean and the room was clean and would see there again
Stayed 1 night in Nov 2025

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at The Grand Hotel, we had our 11 month old puppy with us too. Staff were very friendly and helpful. We would like to make a special mention to the restaurant staff as we had dinner on Saturday evening in the dog friendly part of the bar and were well looked after. Thank you once again for making our stay so enjoyable.
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort

A very cursory stop

A very brief stay - arrived in time to drop bags, then straight off to Theatre. Head down overnight, quick shower and back out at 8am for train back to London. Total time spent from check-in to check out 11hrs 37 mins - actually in hotel approx 8 hours. Not long enough for real assessment of facilities. Room clean, bed comfortably. Near station. Suited our needs.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are frequent visitors to the Grand,and it has not changed much over the years We always think that a great saving could be made by the owners if the daytime heating was turned down. The rooms are stifling, you could grow tropical plants in the bedrooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location next to the train station and only a short work in to town. The room was clean and tidy and the bed was very comfy and we had a great nights sleep.
Stayed 1 night in Oct 2025

6/10 Okay

Tracey

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
They need to advise that compact rooms are a distance from the lift. Room view was a concrete wall with no view of the sky. Reception staff were not very friendly. Breakfast was not available to order before 10 am in the bar not even a pot a tea even though the menu states breakfast can be order from 9.30. Dinner in the restaurant was nice. But they had run out of the ice cream for the dessert we wanted-which happens but the alternative did not complement the dessert. Overall we had a great time despite the decline of the grand hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The place feels a bit shabby in parts, especially the swimming pool area, but the staff are awesome and the sea view rooms are worth the upgrade. The place is ideal if you're arriving by train as it's right next door!
Stayed 1 night in Aug 2025

8/10 Good

Roger

Stayed 2 nights in Sep 2025

10/10 Excellent

JOYCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight for proximity to station. Had stayed in another property for 4 nights but too far out for early train. Moved to the Grand.
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay at Grand Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience when I stay at Grand Hotel
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Kim

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Christina

Travelled with partner
Always good stay here nearly every year. Twice last year. Difficulty in getting water to our room. Had to ask for it every day. Stayed in a suite. Staff were excellent. Restaurant staff amazing.
Stayed 5 nights in Oct 2025

10/10 Excellent

Prudence

Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Malisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Two messages sent via Expedia in advance of stay, no response. Message sent again through online check in, still no response. First room stunk of damp carpet. Moved to second room, which was marginally better, didn't smell. Air vent in bathroom disgustingly dirty. No welcome pack in the room. No fridge in the room. Stale biscuits in the room. Currently undergoing renovations so scaffolding up and banging so a bit noisy. Notification of indoor swimming pool and gym closure after booking, but too late to cancel. No compensation or response to messages about our disappointment about this, despite we know they got our messages as they knew we were no longer bringing our dog. Bar staff seemed very confused about simple orders and housekeeping removed personal item (albeit accidentally, but we only got half back, with no compensation). Hotel was fine for a couple of nights, but wouldn't go back. Staff try and be helpful, but fall short of good customer service.
Stayed 2 nights in Oct 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but a bit old fashioned. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All fine for a one night stay. Little things like staff not cleaning up drink spills or even apologies for spilling the drinks! Other staff extremely attentive & almost overly apologetic about minor things…! Restaurant - as a group of 6 we had to wait for all 6 to receive both their starters & then their main courses… after a few minutes it became awkward. Even having bottles of prosecco opened & glasses provided was a ‘waiting game’ … should we open them or is he going to come back & do it…?! Pool & changing rooms require some considerable maintenance as do other areas … obvious work in places like the bar area … not sure if things like rolled up bits of carpet needs to be left in the public areas? Otherwise, as said for one night it was good.
Stayed 1 night in Sep 2025

8/10 Good

R

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025