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Hotel Cándido

4.0 star property

Photo gallery for Hotel Cándido

Standard Double Room
Lobby
Reception
Outdoor wedding area
Indoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Parking included
  • Pool
  • Gym

Explore the area

Map
Avenida Gerardo Diego, Segovia, Segovia, 40006
  • Segovia Aqueduct
    ‪3 min drive‬
  • Segovia Cathedral
    ‪6 min drive‬
  • Alcazar of Segovia
    ‪6 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Triple Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (for single use)

Suite (for single use)

Suite (for single use)

  • Sleeps 1
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room Single Use

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room Single Use

  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room (2 adults + 2 children)

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Family Quadruple Room (2 adults + 2 children)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, down duvets, minibar, in-room safe

Standard Double Room Single Use

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Quadruple Room (3 adults + 1 child)

  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Áurea Convento Capuchinos by Eurostars Hotel Company

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (744)
The price is NZ$240
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Áurea Convento Capuchinos by Eurostars Hotel Company

About the area

Segovia

A stay at Hotel Cándido places you in the heart of Segovia, within a 5-minute drive of San Antonio El Real Convent and Botanic Garden Segovia. .This spa hotel is 1.4 mi (2.2 km) from Santa Eulalia Church and 1.4 mi (2.3 km) from Luz de Castilla.

What's nearby

  • San Antonio El Real Convent - 18 min walk - 1.5 km
  • Segovia Aqueduct - 3 min drive - 2.2 km
  • Segovia Cathedral - 6 min drive - 3.6 km
  • Plaza Mayor - 6 min drive - 3.6 km
  • Alcazar of Segovia - 6 min drive - 4.0 km

Getting around

  • Segovia Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 79 min drive

Restaurants

  • ‪Hotel San Antonio el Real - ‬20 min walk
  • ‪El Rescoldo - ‬15 min walk
  • ‪Zibá José María Eventos - ‬12 min walk
  • ‪Wok Segovia - ‬11 min walk
  • ‪El Cafetin - ‬19 min walk

About this property

Hotel Cándido

Victorian hotel with a full-service spa and a 24-hour fitness center
Hotel Cándido offers 108 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. This Segovia hotel provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
SPA Cándido has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open select days. Children under 11 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 108 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this Victorian hotel include complimentary wireless internet access, babysitting (surcharge), and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at El Torreon or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 11 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
El Torreon - This restaurant specializes in local cuisine.
Don Alberto - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Don Alberto
  • El Torreon

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests age 16 and older must show a valid passport or government-issued ID upon check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 15:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 12 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Rollaway bed fee: EUR 30.0 per day
  • Spa fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 17 to September 12
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Candido Hotel
Candido Hotel Segovia
Candido Segovia
Candido
Hotel Cándido Hotel
Hotel Cándido Segovia
Hotel Cándido Hotel Segovia

Hotel Cándido Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 315 reviews
Rating 8 - Good. 86 out of 315 reviews
Rating 6 - Okay. 20 out of 315 reviews
Rating 4 - Poor. 7 out of 315 reviews
Rating 2 - Terrible. 6 out of 315 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopover in Segovia

Impressed with the hotel and staff. Very friendly and clean. Variety on evening meal a little limited but food was delicious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Amazing. Super attentive staff and super comfy hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Victor

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Carpet in the room. I didn’t like it at all. Too old fashioned
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property
Stayed 1 night in Nov 2024

10/10 Excellent

Heidy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was great the only thing I would like to mention is that the staff was rude and not very friendly but the property deserved a good review because is well kept and clean
Stayed 1 night in Nov 2024

6/10 Okay

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor wifi connection and in a pretty remote area - not close to much of interest. We stayed for the indoor pool, only to find we had to pay 12 euros ppph extra!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

María, Wesley Chapel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente muy limpio buena atención solo un poco lejos del centro pero enfrente puedes tomar un bus que te lleva directo😉
Stayed 1 night in Oct 2024

10/10 Excellent

Beatriz

Stayed 1 night in Sep 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Amenities
The room and bathroom were very good.The communal areas were very nice. the location was away from the tourist area but was walkable in 30 minutes and the bus stop located directly outside the hotel was convenient. Buses every 15 minutes and not expensive. The major disappointment was that the outdoor swimming pool was closed. If we were made aware of this during or after the booking process then we would have chosen a different hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, comfortable, great food, excellent service
Stayed 1 night in Jun 2024

6/10 Okay

Ana, Guaynabo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was very common all The amenities are commom
Stayed 2 nights in May 2024

2/10 Terrible

Felipe, Dublin

Stayed 1 night in May 2024

4/10 Poor

Ricardo

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outdated
Stayed 2 nights in May 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPERB QUALITY STAY

Forget anything negative you may have read about this hotel …. It’s absolutely fabulous. The room was very spacious with luxurious carpets opening onto our own private courtyard. The bed was superb and the quality of the bed linen was superb; as were the pillows. The en-suite bathroom was well appointed with separate shower and toilet cubicles. The bath towels were superb quality and a very generous size. I can’t comment on breakfast as I prefer to have only a coffee but, I did take a look and was impressed by the selection and quality. We did however take an evening meal in the restaurant and the service and food were superb. All the staff were helpful and polite and the free parking felt secure as we could park our motorcycles next to the main entrance. Would I stay here again? Most certainly YES.
Stayed 2 nights in May 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Looks good on paper - dreadful in real life

Hotel Candido Pros * Fantastic shower * Comfortable chairs * Desk and chair * Helpful front of house staff * Comfortable bed * Large room * Bar fridge * Beautifully decorated throughout. * Fabulous common areas. Cons * No kettle, tea or coffee making facilities * No tissues * No hot towel rail * Rooms are definitely not soundproofed and if you are on a first floor room expect to be kept awake by the noisy babble from the communal area below. And the Spanish like to ear late, drink late and shout late. (12.30 - 1am is not uncommon) Additionally, the staff start pushing the chairs back in the morning - The scraping noise will ensure an early wake up call!! * No balcony as stated * No robes * Beautifully appointed restaurant: Pity about the food and service - and that’s an understatement. Xperience As we were staying in this beautifully appointed hotel with what purported to be a Michelin restaurant, we dressed up for what we thought was going to be a special meal. Shown to our table and left for15 minutes before asking us for our drinks. Another 15 minutes before they took our food order and shortly after that a plate of croquettes was literally dumped on the table. We shrugged and started on our shared entree, but with 4 croquettes still on the platter our plates were whisked away and our mains dumped before us. Mains were even worse. Cold food that should have been hot, waiters that couldn’t care less. Horrible experience!!
Stayed 2 nights in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight stop in historic town

Very pleasant one night stay . Hotel has a beautiful reception area and gardens. Our room was bright and sunny with views. We walked into Sergovia - about 25 mins though there are 2 buses which would take you there too.
Stayed 1 night in Apr 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service. Friendly Staff. Rooms small for 4 (2 adults and 2 kids). Recommend for adults only. Amazing location.
Stayed 2 nights in Dec 2023

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and quiet
Stayed 1 night in Sep 2023

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023