6/10 Okay
Marin
Travelled with family
4 May 2025
Disliked: Cleanliness, staff & service
We were very disappointed with our stay at the hotel. Upon arrival, we found our room to be dirty, and unfortunately, the housekeeping standards were consistently low. Even after reporting this issue to the front desk three times, nothing was done to improve the situation. The cleaning staff often left dirt behind, and the room never felt properly cleaned.
Although there was enough food in the restaurant, the cleanliness there was also far from acceptable. There was often food scattered on the floor and on the chairs, making the dining experience unpleasant. To make matters worse, a bird was flying inside the restaurant for several days in a row.
We expected much higher standards from a hotel of this category.
Marin
Stayed 7 nights in Apr 2025