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Room type Options Nightly price Book
Traditional Double or Twin Room, Mountain View
Room with view
28 square metres
1 King Bed 2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double or Twin Room
24 square metres
1 King Bed 2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double or Twin Room, Mountain View
Room with view
32 square metres
1 King Bed 2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale spa hotel, walk to Serrano River

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
Smoke-free property

Located in Torres del Paine, Rio Serrano Hotel + Spa is on the waterfront, a 1-minute drive from Serrano River and 7 minutes from Torres del Paine National Park. This upscale hotel is 6.4 mi (10.2 km) from Cuernos del Paine Lookout and 11 mi (17.7 km) from Lago Pehoe.

Make yourself at home in one of the 108 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Regional cuisine at Kaienk Restaurant, a restaurant where you can take in the garden view. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Torres del Paine? This hotel has 635 square feet (59 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • All available beverages included

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 108
  • Number of floors - 4
  • Number of buildings/towers - 2
  • Conference space
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Garden
  • Library
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2001
  • Number of restaurants - 1
  • Conference space size (feet) - 635
  • Conference space size (meters) - 59
  • Number of meeting rooms - 4
  • Free reception
  • Number of indoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Parking (limited spaces)
  • Access to nearby indoor pool
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Free RV, bus, truck parking
  • 24-hour fitness facilities
  • Terrace
  • Free buffet breakfast
  • 24-hour health club
  • Baby/toddler toys
  • Water dispenser
  • Firepit
  • Shopping centre on site
  • Banquet hall
  • Reception hall
  • Uncovered parking
  • Outdoor entertainment area
  • Outdoor furniture
  • Children's games
  • Children's toys
  • Coworking spaces

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish
  • Portuguese

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Room Amenities

Rio Serrano Hotel + Spa offers 108 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. This Torres del Paine hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Wireless internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • Rainfall showerhead
  • Bathtub or shower
  • Free cots/infant beds
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms: 1
  • Free WiFi (limited) device count 2
  • Number of beds 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed - 50+ Mbps

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM. A complimentary manager's reception is offered each day.

Kaienk Restaurant - Overlooking the garden, this restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Dickson - This bar overlooks the garden. Happy hour is offered. Open daily.

Nearby Things to do

  • Snowboarding nearby
  • Fitness classes on site
  • Horse riding/rental on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Fishing nearby
  • Horse riding nearby
  • Mountain climbing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.

Service animals not allowed

Debit cards

Staffed front desk

Smoke detector

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

Minimum age for negative COVID-19 test result requirement: 12

Minimum age for proof of COVID-19 vaccination requirement: 12

COVID-19 vaccine must have been received a minimum number of days before check-in: 15

Property does not offer on-site COVID-19 testing

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Río Serrano
  • Río Serrano Hotel
  • Río Serrano Hotel Torres Del Paine
  • Río Serrano Torres Del Paine
  • Hotel Río Serrano Torres Del Paine
  • rio serrano hotel spa Torres Del Paine
  • rio serrano hotel spa
  • rio serrano spa Torres Del Paine
  • rio serrano spa
  • Hotel Río Serrano
  • Rio Serrano Hotel + Spa Hotel
  • Rio Serrano Hotel + Spa Torres Del Paine
  • Rio Serrano Hotel + Spa Hotel Torres Del Paine

We should mention

Pool access available from 8:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Free in-room WiFi has a 2-device limit.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.

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