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Horrible Experience – Never Again Our stay was a disaster from start to finish. The internet didn’t work at all. The first room we were given smelled strongly of human waste. The second room was no better—my sister got locked inside the bathroom, and staff had to kick down the door to free her. The food options were extremely limited, tasted terrible, and made my entire family sick with food poisoning. When we raised these issues, the owner offered us extra time at the property as compensation—absolutely not, given everything we went through. This place is unsafe, unsanitary, and completely unprofessional. I would not recommend it to anyone.

The grounds are beautiful, lush, and peaceful. The resort feels secluded without feeling isolated. Everything is clean, modern, and well-designed. The staff? Incredible. Everyone we encountered was warm, attentive, and genuinely welcoming. You can tell they care about the guest experience. The food was one of the biggest surprises of all. Every single meal was incredible. Breakfast each morning felt like a treat with options like saltfish, corned beef and Johnny cakes, Trinidadian doubles, and traditional American breakfast too. The lunch and dinner menus also delivered. The rooms were clean, stylish, and very comfortable. But the real standout for me was the spa. It was absolutely stunning. The treatment rooms are set up like individual private bungalows, almost like little spa villas. You actually walk outside to get to your room, which adds to the tropical luxury feel. Inside, the rooms are spacious and serene with high-end touches. Another great feature was being able to charge taxis to the room, which made things so easy when I didn’t have enough cash on hand. One review I read claimed this resort was a “far second” to Secret Bay. I have to strongly disagree. I visited Secret Bay during my trip and while it’s beautiful, the InterContinental’s pool is way better, the grounds are easier to get around, and the level of service is just as high. This resort is a gem. I would 100% come back and I recommend it to everyone. If you’re on the fence, go. You won’t regret it.

Very Quiet Location 😎

Excellent stay! Highly recommended

Lovely place. Alicia was great. Service slightly slow but new people. Highly recommend

We stayed one night as it was close to the airport and we knew we’d be arriving in the dark. The hostess and her family were so lovely and welcoming. We arrived later than expected and though we had not reserved a dinner meal the hostess graciously made us some sandwiches. The breakfast was delicious. We would stay here again in a heart beat. This place is a gem.