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My friend and I stayed at this hotel. We arrived on Sunday morning. We have friendly shuttle driver drop us off at the apartment and we were told receptionist won't be arriving until an hour. He suggested to go have breakfast which we did. Two hrs later we came back to the apartment tried to check-in. We saw a fews guys then they left. We approached receptionist, who seem confused and unfriendly look at us and I have to initiate about checking-in. He said apartment was not cleaned yet, but will be later. He hands us key and said come back after cleaning done and he will text and let us know. He explained apartment will be cleaned daily and towels will replace on 3rd day. Three hrs later we got text we can moved into room. It was not what we see on hotel.com advertisement. It was not as clean, bed was not made. There were no blankets or pillows. We have to look around for pillows and blankets that were placed in dresser and armoire. So we have to make our own bed. We used the same towel the whole week There were no towels replacement. Not as clean or sanitize. Each day they only come and pickup trash. No cleaning and no cleaned towels that was promised. Time to leave apartment for our flight on last day. We were told we need to pay 25 Euro while contracts said free shuttle from and to Airport. It was free from airport, but we have to pay going back to airport. It was misleading. I would not recommend this apartment. Very bad service.

Perfect, quiet, beautiful food, friendly help. Near train station and market, restaurants, sea wall, beach. We walked the sea walls ruin to museum each day. Loved it there!

Staff are very attentive and professional. Smooth check in and room/hotel exactly as discribed. Would definitely stay again if we return. Great location.

We were very pleased with our bedroom, which was spacious and clean and looked over the sea front with marvellous views of the Mediterranean Sea and the picturesque old part of Trapani. Breakfast was a delicious choice of different filled breads, rolls and tempting pastries. We enjoyed several lunches from an extensive menu, with beatifully cooked fish dishes. Staff at the hotel were very helpful and enthusiastic. Very convenient position for sea front and walk to fishing port and also right by the old historic centre. Most enjoyable stay and we would like to return hopefully.

clean room, brilliant staff, I love the breakfast and cappuccino! The Wi-Fi connection is not good, so if you need to work remotely, you might have to get your own data.

Great location, awesome hotel and the people who worked there were very nice and helpful!