Cups were unwashed on arrival, ancient air conditioner was loud and leaked pools of water, replacement heaters didn’t work, hot water ran out after 1 short shower, no hair drier or iron, only 1 small motel sized cake of soap for 2 people for 4 nights and no service during guests’s stay. There were no plates, no cleaning materials to clean dishes, and a 2+cm gap with no weather strip under the door letting in a draft. Images used to promote the room we selected showed split ac and updated furnishings.