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Hotel des Arts

3.0 star property

Photo gallery for Hotel des Arts

Property entrance
Hallway
Double Room, Balcony
Double Room
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000
  • Place, Casino Neuchatel
    ‪2 min walk‬
  • Place, Trans Swiss Trail
    ‪5 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪12 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪65 min drive‬

Room options

View all photos for Double or Twin Room

Premium bedding, desk, laptop workspace, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Single Bed

Economy Room, 1 Single Bed

Economy Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Exterior
Hotel Beaulac
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 746 reviews
The price is NZ$448
includes taxes & fees
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About the area

Neuchatel

A stay at Hotel des Arts places you in the heart of Neuchatel, steps from Casino Neuchatel and Musée d’Art et d’Histoire. .This hotel is 0.2 mi (0.3 km) from Lac de Neuchatel and 0.3 mi (0.4 km) from Trans Swiss Trail.

What's nearby

  • Casino Neuchatel - 2 min walk - 0.2 km
  • Trans Swiss Trail - 5 min walk - 0.4 km
  • Place Pury - 9 min walk - 0.8 km
  • Chateau de Neuchâtel - 11 min walk - 1.0 km
  • Neuchatel Botanical Garden - 12 min walk - 1.1 km

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪Cactus - ‬1 min walk
  • ‪Chez Bach & Buck - ‬1 min walk
  • ‪Le Bleu Café - ‬2 min walk
  • ‪Himalayan Momo - ‬2 min walk
  • ‪Brasserie B'art - ‬2 min walk

About this property

Hotel des Arts

Hotel des Arts offers 46 accommodations with espresso makers and hair dryers. Beds feature premium bedding. 40-cm flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 46 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and portable fans.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Neuchatel? This hotel has 517 square feet (48 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 10 per stay)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 18 for adults and CHF 9 for children

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 517 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 45.0 per day
Cribs (infant beds) are available for CHF 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)
  • Crib (infant bed) fee: CHF 10.0 per stay
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Hotel des Arts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 279 out of 626 reviews
Rating 8 - Good. 264 out of 626 reviews
Rating 6 - Okay. 65 out of 626 reviews
Rating 4 - Poor. 13 out of 626 reviews
Rating 2 - Terrible. 5 out of 626 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Raphael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean, nice view from my balcony and the staffs were really friendly and helpful! Location is good too, short 10mins walk to city centre and walkable to places of interest. Love the beer at the bar next to the hotel. Strongly recommended!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast selection - large rooms (suite) - friendly front desk staff who were very helpful and provided excellent dining recommendations in town
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sudipto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court.
Stayed 1 night in Sep 2025

4/10 Poor

Arlene

Travelled with family
Disliked: Amenities
No air conditioning, we didn’t get to sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Purnima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Lake near by.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emmanuel, Guatemala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no está en el centro de la ciudad pero tiene estaciones de bus que te llevan en pocos minutos o si te gusta caminar sin 10 min. Tienen la playa den lago a menos de 5 minutos a pie y hay varias áreas de juegos para niños si van con hijos pequeños
Stayed 1 night in Aug 2025

8/10 Good

Gobinder

Travelled with family
Liked: Cleanliness, staff & service
Nice, convenient place
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was very delicious. Clean contemporary rooms. Super walkable to restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, walking proximity to everything.

Outstanding hotel just down the street from the beautiful lake. Walking distance from shops, eating, park. Will definitely stay here again. I extended our stay this time.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Clean facilities, close to dining, etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly, South Orange

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a quick overnight trip and nice staff.
Stayed 1 night in Feb 2025

8/10 Good

Shlomi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco

Stayed 2 nights in Jun 2024

8/10 Good

Roumen

Stayed 1 night in Jul 2024

2/10 Terrible

Keith

Liked: Cleanliness
Disliked: Staff & service
Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are friendly and helpful. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Qindeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Stayed 1 night in Aug 2024

10/10 Excellent

Sivapragasam

Stayed 1 night in Aug 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Room comfort

1 night in Neuchâtel

For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered
Stayed 1 night in Aug 2024