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Petronilla - Hotel in Bergamo

4.0 star property

Photo gallery for Petronilla - Hotel in Bergamo

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Exterior
Lobby
Outdoor banquet area
Deluxe Double Room

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Via San Lazzaro 4, Bergamo, BG, 24122
  • Place, Via XX Settembre
    ‪2 min walk‬
  • Place, Largo Porta Nuova
    ‪8 min walk‬
  • Place, Humanitas Gavazzeni Hospital
    ‪17 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪6 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Bedroom

Deluxe Single Room, 1 Bedroom

Deluxe Single Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Studio

Junior Studio

Junior Studio

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Bergamo

With a stay at Petronilla - Hotel in Bergamo in Bergamo (Citta Bassa), you'll be within a 15-minute drive of Leolandia and La Chiesa di S. S. Alessandro e Vincenzo. .This family-friendly hotel is 0.8 mi (1.3 km) from Chiesa di San Bernardino and 0.9 mi (1.5 km) from Via XX Settembre.

What's nearby

  • Via XX Settembre - 2 min walk - 0.2 km
  • Piazza Pontida - 2 min walk - 0.2 km
  • Largo Porta Nuova - 8 min walk - 0.7 km
  • Humanitas Gavazzeni Hospital - 17 min walk - 1.5 km
  • Piazza Vecchia - 19 min walk - 1.6 km

Getting around

  • Bergamo Alta Funicular - 14 min walk
  • Bergamo Orio al Serio Airport (BGY) - 10 min drive

Restaurants

  • ‪Tassino Café - ‬2 min walk
  • ‪Bar Haiti - ‬2 min walk
  • ‪Tony'S Cucina Bar Bottega - ‬3 min walk
  • ‪Botega Caffe Cacao - ‬1 min walk
  • ‪Osteria Tre Gobbi - ‬2 min walk

About this property

Petronilla - Hotel in Bergamo

Family-friendly hotel with free breakfast and a fitness center
Petronilla - Hotel in Bergamo offers 12 accommodations with minibars and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch plasma televisions come with digital channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.
Make yourself at home in one of the 12 guestrooms featuring minibars and plasma televisions. Your Select Comfort bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Take advantage of recreational opportunities offered, including a hot tub, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bergamo? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Library
  • Sauna

Family friendly

  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1900
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 016024-ALB-00022, IT016024A1QL3QPE2F

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Petronilla Hotel Bergamo
Petronilla Hotel
Petronilla Hotel in Bergamo
Petronilla in Bergamo
Petronilla Bergamo
Petronilla In Bergamo Bergamo
Petronilla - Hotel in Bergamo Hotel
Petronilla - Hotel in Bergamo Bergamo
Petronilla - Hotel in Bergamo Hotel Bergamo

Petronilla - Hotel in Bergamo Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 236 out of 245 reviews
Rating 8 - Good. 7 out of 245 reviews
Rating 6 - Okay. 2 out of 245 reviews
Rating 4 - Poor. 0 out of 245 reviews
Rating 2 - Terrible. 0 out of 245 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Fleet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Breakfast was excellent. Definitely recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this boutique hotel really punches above it's weight. From confirmation of our reservation to our day of departure, we felt as though we were staying with family. Don't misread this; the staff are exceptionally professional but super friendly. Nothing was ever too much, and advice on travel arrangements, to planning day trips was always freely available, but never pushy, and always provided with a warm and welcoming smile. Ideally located for access to buses and within easy walkable distance to the train, this hotel is well situated and close to the vast array of restaurants. I cannot praise them enough and already planning a return trip. Breakfasts were fresh and enticing, with hot options on request; omelettes were superb. I have no hesitation to give the hotel a very high recommendation.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark, Newcastle upon Tyne

Travelled with partner
Liked: Amenities
Very quirky but delightful hotel, very friendly and informative staff. And the rooms are all unique. Breakfast and staff were great.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel!

This is a wonderful hotel in Bergamo. The staff truly do everything they can to help and assist! Would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful stay, very helpful staff. Definitely recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel

Very comfortable hotel, close to centre. Friendly efficient service and much better than average hotel breakfast. Rooms are individually furnished. Large bathroom with too complicated shower. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided excelente service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have had a wonderful stay at Hotel Petronilla. The room was very nice. It was spacious, clean and comfortable. The staff was excellent. I can’t stress enough how pleasant and helpful the staff was. They went beyond with service. One gentleman (I wish I’d gotten his name) even went out and got Diet Coke for me when he realized that they were out. Breakfast was also very nice in a covered terrace. It was a little bit of a hike to the upper city but not too bad. All in all, I would wholeheartedly recommend this hotel..
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis, New Lenox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely fantastic. Francisco, Rebecca, and Joanne are wonderful hosts. They helped with dinner ideas and reservations, not to mention setting up a great E-Bike tour of Bergamo. The breakfast is very good with a nice patio to sit outside on in the morning. I wouldn’t hesitate to stay there again when I am in the area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Damian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, excellent customer service and great breakfast. Francesco was extremely helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Great stay! Nice and friendly staff. Valet parking worked perfect. Very nice room with good ventilation. Quiet and nice area. Breakfast superb. Just book it, Sure you will be satisfied.
Stayed 1 night in Jun 2024

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francesco was so lovely, nothing was ever too much. He looked after us with such care. All the staff was so impressive, their attention to detail was superb. The breakfast was delicious and there was always plenty. We were so delighted with everything and everyone in this fabulous hotel. Highly recommend.
Stayed 5 nights in Jun 2024

10/10 Excellent

Michael, Santa Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, nicely appointed, wonderful breakfast, infrared sauna, great location, style of rooms is hip and cool, and staff were superb!!
Stayed 1 night in Jun 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcome .customer service was outstanding .. and a beautiful breakfast . Thanks for a wonderful stay Marie
Stayed 1 night in Jun 2024

10/10 Excellent

Olwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved The Petronilla hotel. Every thing about this place was perfect. Including the best breakfast ever. Eggs cooked to personal choice and presentation was lovely. Great selection of fruit and pastries too. Staff were so friendly particular mention to Rebecca and Joanne who made us feel so welcome. We didn’t get the guys name at breakfast but very helpful too. In a lovely part of Bergamo with plenty shops and restaurants nearby. About a 20 minute walk to Lecco station. We would recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town Bergamo, walkable to train station (for Naples), bus stops, shopping areas, and numerous restaurants. Very helpful staff, and great buffet breakfast plus made-to-order coffees and eggs. Would happily stay here again. Highly recommended!
Stayed 4 nights in May 2024

6/10 Okay

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Extremely disappointed.

I was exceptionally disappointed with the reception department at the hotel. On arrival, we got lots of information and guidance to local places to go see eat etc. We were particularly warned to book a restaurant for Saturday night as the expectation was that the town would be very busy. The hotel staff offered to book on our behalf and we availed of that offer and asked them to book a particular restaurant for 8 o clock . We left it with them and headed off for a day trip. To my utter disappointment I got a phone call at 6.50pm while I was on a train back to go to the restaurant informing me that the only time available was a booking for 6.45 pm . I explained that I could not get there as I was on the train . I asked when was it booked . I was told that morning so I asked was did they not tell me then and I could have cut short my day excursion. No response and passed off as a misunderstanding/ miscommunication etc. It’s quite simple if and I say if it was booked that morning and the only time available was 6.45 pm you’d imagine that you would tell the customer that and let them make a decision on what to do. When I pointed this out I was told that they made a unilateral decision and believed ( I’ve no idea how) we were in the area and that we’d be okay / happy with 6.45pm . Anyway, no apology from them and passed off as a misunderstanding.No doubt the reception team will pass it off again a misunderstanding etc. but if a restaurant is not available let the client know ASAP
Stayed 4 nights in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Amenities
This hotel is excellent. Very clean and well situated. Rooms are very nice and spacious. Breakfast is excellent quality. All the staff- Rebecca, Francesco, Paolo and Luigi are excellent. Their manner is first class , so is their desire to help in all ways. I thoroughly recommend this hotel. Superb
Stayed 3 nights in Jan 2024

8/10 Good

Bernadette

Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Super welcoming, friendly staff - very helpful recommendations. Great central location. Hotel well presented and clean. Fantastic breakfast selection - excellent omelette!
Stayed 1 night in Oct 2023

10/10 Excellent

Kamran

Stayed 4 nights in Oct 2023

10/10 Excellent

Yuriy

Stayed 1 night in Sep 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel, Amazing Staff and Service

We loved this hotel. The staff and the service were excellent. They made us feel very welcome. The breakfast buffet was really good with lots of options. The location was great for getting to restaurants, shopping, and the sites. We would definitely stay here again and highly recommend Hotel Petronilla for you trip.
Stayed 1 night in Sep 2023

10/10 Excellent

Kristilee

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023