6/10 Okay
Heather
Travelled with family and small children
27 Jul 2025
Liked: Cleanliness
Disliked: Staff & service
Check in was fine, rooms are spacious but lack some finishing (wires hang down from television, forgotten robes) building has lots of character but a lot of the furniture is tired/stained/worn. We got there at 1pm and the lawn area with outdoor furnitures had obviously not been cleaned after an event the night before, bottles and dirty glasses, cushions missing or mix matched, glass tops missing from tables, so it was hard to find a suitable table to sit at. The area behind the bar was filthy, milk left out, oat milk left out, milk all over the espresso machine, wrappers and rubbish on the counter dirty dishes everywhere. This then attracted flies and, more concerning, wasps. Staff in the bar were lovely, but obviously very short handed even though there were lots of other staff walking around. We definitely got the impression that the event/events were being prioritized over residential guests. We would probably come back again if we saw it at a deal as the family rooms were very convenient for young children, but it definitely did not feel luxury/4 star.
Heather
Stayed 1 night in Jul 2025
