Extremely Disappointed — Would Not Recommend
We stayed at Clarion Hotel The Edge and were extremely disappointed. For the price charged — the same as the Radisson, where we stayed the previous week and which was exceptional — this hotel simply does not deliver.
The beds were awful. So soft they felt like trampolines, offering no support at all. We’ve stayed in many Nordic hotels and the beds are usually fantastic — these were not. We asked if there were rooms with better beds and were shown another room with exactly the same problem. When we raised this and asked if we could cancel and rebook the Radisson, we were told nothing could be done until the manager returned in the morning. We had an early excursion, so that wasn’t possible. No apology, no solution, no follow-up.
The interior of the hotel is tired and shabby, despite the marketing. Once you get past the lobby, it feels dated and worn — like the back of a theatre rather than a modern, premium hotel.
To be fair, the breakfast was lovely, and the lobby looks good. But a decent breakfast does not make up for poor beds and indifferent service, especially at this price point.
Being told “these are Norwegian beds” when they clearly aren’t up to standard was dismissive and frustrating. Overall, this hotel trades on location and branding, not quality.
We would not stay here again and would not recommend it when far better options are available for the same money.