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Sheraton Zagreb Hotel

5.0 star property

Photo gallery for Sheraton Zagreb Hotel

Indoor pool
Piano bar
Presidential Suite, 1 Bedroom | Living area
Sauna, Turkish bath/hammam, body treatments, facials
2 restaurants, international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Kneza Borne 2, Zagreb, 10000
  • Place, Zrinjevac
    ‪6 min walk‬
  • Place, Ban Jelacic Square
    ‪11 min walk‬
  • Place, Zagreb Cathedral
    ‪14 min walk‬
  • Airport, Zagreb (ZAG)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(74 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Classic Suite, 1 Bedroom, Courtyard View

Classic Suite, 1 Bedroom, Courtyard View | View from room

Classic Suite, 1 Bedroom, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 190 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Executive Room, 2 Single Beds, Courtyard View

View from room

Executive Room, 2 Single Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby
The Westin Zagreb
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$178
includes taxes & fees
7 Feb - 8 Feb
The Westin Zagreb

About the area

Zagreb

A stay at Sheraton Zagreb Hotel places you in the heart of Zagreb, steps from Branimir Centar and 3 minutes by foot from POGON - Zagreb Center for Independent Culture and Youth. .This casino hotel is 0.6 mi (0.9 km) from Mestrovic Pavilion and 0.6 mi (1 km) from Victims of Fascism Square.

What's nearby

  • Branimir Centar - 2 min walk - 0.2 km
  • Zrinjevac - 6 min walk - 0.6 km
  • Ban Jelacic Square - 11 min walk - 1.0 km
  • Zagreb Cathedral - 14 min walk - 1.2 km
  • Croatian National Theatre - 14 min walk - 1.3 km

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb Airport (ZAG) - 24 min drive

Restaurants

  • ‪Monocycle Specialty Coffee - ‬4 min walk
  • ‪Beertija - ‬3 min walk
  • ‪Piano Bar Jelovnik Sheraton Hotel Zagreb - ‬1 min walk
  • ‪Boogie Lab - ‬3 min walk
  • ‪Domino’s Pizza - ‬1 min walk

About this property

Sheraton Zagreb Hotel

Luxury hotel with 2 restaurants and a full-service spa
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 306 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a health club and an indoor pool, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Enjoy international cuisine at Fontana Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Zagreb? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Fontana Restaurant - This restaurant specializes in international cuisine.
King Tomislav Restaurant - Onsite restaurant. Open daily.
Cafe Imperial - This café serves light fare only. Open daily.
Piano Bar - Onsite piano bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Imperial
  • Fontana Restaurant
  • King Tomislav Restaurant
  • Piano Bar

Things to do

  • 5 gaming tables
  • 7 slot machines
  • Art gallery
  • Casino (1,076 square foot of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean.
Stayed 7 nights in Oct 2025

10/10 Excellent

RENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was faily big, the staff are helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael Anthony

Liked: Cleanliness, staff & service, amenities
Great location in the center of the city. Only a few minutes walk to the main square with a ton of shops and places to eat!!!
Stayed 6 nights in Oct 2025

8/10 Good

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to main square with lots of food and sights.
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

JIN SANG

Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for breakfast. Clean and fresh room. Walkable to most places.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big thanks to Igor and Petra who corrected the misunderstanding we had.
Stayed 4 nights in Oct 2025

10/10 Excellent

Vesna

Stayed 1 night in Oct 2025

10/10 Excellent

Srdjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Vijay, CARMEL

Liked: Amenities
Hotel, in general, is quite nice. Good room size and clean. Apart from the very rude check in receptionist - remainder of staff (including room cleaning staff) have been very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. My only complaint would be being asked for a tip. After 2 weeks of traveling around Croatia, this was the 1st time I was asked for a tip.
Stayed 1 night in Sep 2025

4/10 Poor

Loan Ngoc Tuong

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Negative; The staff/front desk response was terrible. Calling from room to front desk was rarely picked up. Complementary coffee was not provided everyday. The view from our room (2nd floor, last room on the left) was unpleasant. Positive: the female employee working at the concierge desk was very helpful. Sheraton could be better.
Stayed 4 nights in Sep 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I found the management team to be rude. They don't acknowledge you when you walk in or out of the hotel; the only one to greet us was the housekeeping staff on the 2nd floor. My roots come from Croatia, and I was very disappointed; the breakfast was very expensive for what was on the buffet menu.
Stayed 5 nights in Sep 2025

8/10 Good

Osamah, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The staff were very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond, Toronto

Liked: Amenities
Nice hotel walking distance to most tourist attractions.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brigitte

Stayed 1 night in May 2025

10/10 Excellent

Mairi-Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet stay at Sheraton Zagreb

Staff were friendly and helpful, clean room Spa is nice and relaxing
Stayed 2 nights in Aug 2025

10/10 Excellent

Catherine, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable. Hotel is located so that you can explore Zagreb
Stayed 3 nights in Sep 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, amenities
V
Stayed 1 night in Aug 2025

8/10 Good

Xochitl

Stayed 2 nights in Aug 2025

10/10 Excellent

Louis

Stayed 2 nights in Sep 2025