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Small Luxury Hotel Altstadt Vienna

4.0 star property

Photo gallery for Small Luxury Hotel Altstadt Vienna

Suite Medium
Exterior
Rooftop terrace
Suite Large
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
Kirchengasse 41, Vienna, Vienna, 1070
  • Vienna Christmas Market
    ‪10 min walk‬
  • Hofburg Imperial Palace
    ‪11 min walk‬
  • Vienna State Opera
    ‪17 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite XXL - United Nations Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite XXL - United Nations Suite

  • 110 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room Large

Double Room Large

Double Room Large

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grete Wiesenthal Suite XXL

Grete Wiesenthal Suite XXL

Grete Wiesenthal Suite XXL

  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room Regular

Double Room Regular

Double Room Regular

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite XL

Suite XL

Suite XL

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Medium

Double Room Medium

Double Room Medium

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Medium

Suite Medium

Suite Medium

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Large

Suite Large

Suite Large

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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Property entrance

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  • Pet-friendly
  • Free WiFi
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4.9 out of 5, Exceptional, (570)
The price is NZ$618
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Hotel MOTTO

About the area

Vienna

Located in Vienna (Neubau), Small Luxury Hotel Altstadt Vienna is within a 10-minute walk of MuseumsQuartier and Mariahilfer Street. .This luxury hotel is 0.7 mi (1 km) from Vienna Christmas Market and 0.7 mi (1.1 km) from Hofburg Imperial Palace.

What's nearby

  • MuseumsQuartier - 6 min walk - 0.6 km
  • Vienna Christmas Market - 10 min walk - 0.8 km
  • Hofburg Imperial Palace - 11 min walk - 1.0 km
  • Vienna State Opera - 17 min walk - 1.5 km
  • St. Stephen's Cathedral - 3 min drive - 1.8 km

Getting around

  • Siebensterngasse Tram Stop - 3 min walk
  • Vienna (XWW-Vienna West Train Station) - 20 min walk
  • Vienna International Airport (VIE) - 33 min drive

Restaurants

  • ‪Café in der Burggasse - ‬1 min walk
  • ‪Erich - ‬2 min walk
  • ‪Gasthaus Adlerhof - ‬2 min walk
  • ‪Cafe Phönixhof - ‬2 min walk
  • ‪Billardcafe Köö - ‬1 min walk

About this property

Small Luxury Hotel Altstadt Vienna

Belle Époque hotel with free breakfast and a 24-hour front desk
Small Luxury Hotel Altstadt Vienna offers 62 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 62 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Vienna? This hotel has 210 square feet (20 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Salon - This lobby lounge serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salon

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre (210 square foot of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1992
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 20 per night (2297 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Romantik Hotel Altstadt
Altstadt Hotel
Altstadt Hotel Vienna
Romantik Altstadt Vienna
Vienna Altstadt
Altstadt Vienna Hotel Vienna
Vienna Altstadt Hotel
Romantik Altstadt
Hotel Altstadt
Small Luxury Hotel Altstadt
Small Luxury Altstadt Vienna
Small Luxury Altstadt
Altstadt Vienna
Hotel Altstadt Vienna
Small Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel
Small Luxury Hotel Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel Vienna

Small Luxury Hotel Altstadt Vienna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 277 out of 357 reviews
Rating 8 - Good. 70 out of 357 reviews
Rating 6 - Okay. 8 out of 357 reviews
Rating 4 - Poor. 2 out of 357 reviews
Rating 2 - Terrible. 0 out of 357 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, stylish hotel. Lovely staff and great location
Stayed 5 nights in Mar 2025

10/10 Excellent

Marc R

Stayed 3 nights in Feb 2025

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hopefully the same as others’ comments! Lovely hotel, quirky designs, very friendly service, generous and freshly prepared breakfasts. Best part of our holiday!
Stayed 4 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great spot!
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.
Stayed 3 nights in Sep 2024

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice. The hotel is in a very good location close to all the action. Some rooms are way too small but the larger rooms are superb! Breakfast was absolutely delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very welcoming and helpful, kind, courteous, professional, friendly.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile. Breakfasts are amazing! Staff are friendly & helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!
Stayed 3 nights in Sep 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.
Stayed 3 nights in Aug 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greated with nothing but smiles and amazing service. The entire staff is there to help you and make you feel welcomed. They know the city well and their tips right on point. Great experience!
Stayed 4 nights in Jul 2023

10/10 Excellent

Thomas

Stayed 2 nights in Jun 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Emily

Stayed 3 nights in Jun 2023

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Melyna, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service! We loved the staff. They took good care of our toddler.

10/10 Excellent

NADAV

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility with good breakfast. A little outside of the tourist areas so quiet but still walkable. Upgraded/new bathrooms. Would consider staying here again.

10/10 Excellent

udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and superb location

This was an amazing stay. My wife and I came for a short weekend vacation and loved every minute. The hotel is perfectly located with good food options all around (check out the Momo pizza place). It is close to public transport options and when we stayed it had two Christmas markets near by. The stuff is amazingly friendly, with contagious smiles and welcoming atmosphere. Lastly, a great breakfast was included with a variety of breads, cheese, hams, eggs and fruits. We will definitely come again
Stayed 3 nights in Nov 2022

10/10 Excellent

Andreanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this unique hotel and highly recommend it. Remarkable design, helpful and friendly staff, delicious breakfast buffet, charming location near trendy cafes and a short walk to the main tourist attractions in the old town. Would love to return.
Stayed 4 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.
Stayed 3 nights in Jul 2022

10/10 Excellent

Sara Louise

Stayed 5 nights in Jul 2022

10/10 Excellent

Anna Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022