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Alea Tulum

4.0 star property

Photo gallery for Alea Tulum

Sky View | Private pool
Ocean Front | View from room
Main Room Beach Access | View from room
Point of interest
Sky View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Fracc Tankah III, Mza 3, Lte 28, Tulum, QROO, 77760
  • Place, Cenote Manatí
    ‪1 min walk‬
  • Place, Tulum National Park
    ‪13 min walk‬
  • Place, Jaguar Park
    ‪13 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for Ocean Front

Ocean Front | View from room

Ocean Front

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Beachfront Swim up

Beachfront Swim up

Beachfront Swim up

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean View

Ocean View

Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swim up room

Swim up room

Swim up room

10.0 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Main Room Beach Access

Main Room Beach Access | Terrace/patio

Main Room Beach Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Sky View

Sky View | Terrace/patio

Sky View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Casa Alea Tulum

Casa Alea Tulum | Terrace/patio

Casa Alea Tulum

  • Beach view
  • 400 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds
  • Free Wi-Fi

Similar properties

King Beachfront | Beach/ocean view
Mereva Tulum
Tulum
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 645 reviews
The price is NZ$244
includes taxes & fees
3 June - 4 June
Mereva Tulum

About the area

Tulum

Located in Tulum, Alea Tulum is by the ocean, a 2-minute drive from Cenote Manatí and 10 minutes from Xel-Há Park. .This beach hotel is 9.9 mi (16 km) from Playa Paraiso and 12 mi (19.4 km) from Akumal Beach.

What's nearby

  • Cenote Manatí - 1 min walk - 0.0 km
  • Tulum National Park - 13 min walk - 1.1 km
  • Jaguar Park - 13 min walk - 1.1 km
  • Xel-Há Park - 10 min drive - 12.0 km
  • Playa Paraiso - 23 min drive - 19.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬10 min drive
  • ‪Chula Vista - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Seaside Grill - ‬7 min drive

About this property

Alea Tulum

Alea Tulum offers 21 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

2 outdoor swimming pools are on site.

Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 21 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax and unwind with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike parking.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Private picnics

Things to do

  • 2 outdoor pools
  • Canoeing
  • Free beach club
  • Kayaking
  • Library
  • Snorkelling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per pet, per stay (maximum USD 70 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: USD 70 per pet, per stay (maximum USD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 6 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alea Tulum by Blue sky Hotel Tulum
Alea Tulum by Blue sky Hotel
Alea Tulum by Blue sky Tulum
Alea Tulum
Alea Tulum By Blue Sky Tulum
Alea Tulum Hotel
Alea Tulum Tulum
Alea Tulum Hotel Tulum
Alea Tulum by Blue sky

Alea Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 470 reviews
Rating 8 - Good. 61 out of 470 reviews
Rating 6 - Okay. 24 out of 470 reviews
Rating 4 - Poor. 18 out of 470 reviews
Rating 2 - Terrible. 25 out of 470 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Julie, London

Travelled with partner
Disliked: Amenities, property conditions & facilities
The staff were amazing and the rooms I would rate as a 2- 3 star. … we paid over $800 for a 2 night stay. The amenities were scarce coffee / tea etc.The fridge was warm/ no restaurants / bar/ coffee shop on site but rather you were directed to what were identified as Sister sites for dinner/drinks away from the resort. The beach is very small and not at all what we expected . It’s a hotel that needs some serious updating the hot tub and pools were unusable during our stay as the water appeared to be stagnant. I don’t normally write negative reviews but we were very disappointed in our stay at Alea Tulum and would not recommend it for fellow travellers, particularly at this price
Stayed 2 nights in Jan 2026

10/10 Excellent

Jenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
Stayed 6 nights in Jan 2026

10/10 Excellent

Renata

Stayed 5 nights in Jan 2026

10/10 Excellent

Jeniffer

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
Room ocean front
Stayed 6 nights in Jan 2026

4/10 Poor

shawn

Travelled with family
Disliked: Amenities, property conditions & facilities
This property is way overpriced, it looks nothing like the pictures . The room had small ant like bugs all over the floor, the last day and a half the rooms smelled like sewage in three out of the five rooms our party reserved. The hotel sales its location as a hotel with two restaurants and a bar. Hotel Alea has neither on premises ( they are located a their sister properties instead). We booked a sky view room and expected to have the experience i. the pictures. The plunge pool was DISGUSTINGLY dirty along with other pools on that property. That is NOT wha I paid for and spending your hard in money to have access to this private pool on your deck is what i paid for . Pieces of the building fell off into the main pool.
unavailable bar
pool area in common area
Our plunge pool
The real plunge pool
Stayed 5 nights in Jan 2026

6/10 Okay

Tracy

Stayed 5 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 4 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful and peaceful time. Highly recommended…
Stayed 1 night in Jan 2026

10/10 Excellent

Jesse, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 5 nights in Dec 2025

4/10 Poor

FUMIO

Travelled with family
Liked: Property conditions & facilities
We stayed 5 nights, and only got housekeeping one time.
Stayed 5 nights in Dec 2025

2/10 Terrible

Ashish

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This was the worst hotel I have stayed at and it’s not cheap at $500/night/room. The pool towels had stains on them, our sheets smelled badly, the toilet was not flushing for the first 2 days of our stay and the description of amenities is false. They don’t have a gym or any food service. The beach is very rocky and small - for similar price you can stay at much better places
Stayed 4 nights in Dec 2025

4/10 Poor

Singar

Travelled with family
Disliked: Amenities
Amenities and services
Stayed 7 nights in Dec 2025

10/10 Excellent

Omar

Stayed 7 nights in Dec 2025

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo super
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural details that blend perfectly with the surroundings. Waking up to ocean views and the sound of the waves was unforgettable. The staff truly makes this place special — kind, attentive, and always ready to help with anything you need. The pool and beach areas are serene and never overcrowded, offering the perfect balance of luxury and tranquility. Whether you’re enjoying breakfast with an ocean view, relaxing by the infinity pool, or watching the sunrise over the water, every moment at Alea feels peaceful and restorative. If you’re looking for a calm escape away from the busy hotel zone, this is the place. I would absolutely return and highly recommend Alea Tulum to anyone seeking relaxation, beauty, and genuine hospitality. 🌴✨
Stayed 6 nights in Nov 2025

10/10 Excellent

Richard, Houston

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!
View from room at sunrise! Amazing!
Stayed 6 nights in Nov 2025

6/10 Okay

Thuva

Stayed 8 nights in Nov 2025

10/10 Excellent

Robert

Stayed 4 nights in Nov 2025

4/10 Poor

Sian

Disliked: Property conditions & facilities
This hotel is currently closed and I received no notification of this, hotel accepted my reservation and is still accepting reservations for tonight. I turned up to a locked door, found my way down a side alley onto the beach and into the hotel and it was like a ghost town, really scary as a solo female traveller. There was no sign on the door to say it was closed either. Tried calling hotel phone number and no answer either. I thought on my feet and made my way down the severely potholed road to the sister hotel Nerea where they told me I had been rebooked. I was really shaken up by the whole experience and very lucky I had my own vehicle or I would have been stranded. I tried on multiple occasions to speak to hotel management and was continually fobbed off and told they were out of town. I travel all over the world on a regular basis and have never experienced anything like this. I can’t believe both Expedia and Alea itself are still accepting reservations for this place. DO NOT BOOK, it’s a scam.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ming-Chen

Stayed 1 night in Oct 2025

10/10 Excellent

Ming-Chen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent service. Would have loved to stay longer.

6/10 Okay

Selene

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was dirty, rooms were not clean. When we arrive the power was out for almost 3 hrs. We had to step out.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marina

Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Stayed 5 nights in Jul 2025

10/10 Excellent

Maliek

Stayed 2 nights in Jul 2025