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BT Homes - Tankah Bay

5.0 star property

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Outdoor pool
City view from property
Deluxe Apartment, 2 Bedrooms, Ocean View (306) | Television
Luxury Apartment, 2 Bedrooms, Ocean View (102) | Beach/ocean view
Deluxe Apartment, 2 Bedrooms, Ocean View (306)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Outdoor space

Explore the area

View map
Balam Canché, Tulum, QROO, 77772
  • Place, Soliman Bay
    ‪8 min walk‬
  • Place, Cenote Manatí
    ‪4 min drive‬
  • Place, Tulum Mayan Ruins
    ‪12 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

Deluxe Apartment, 2 Bedrooms, Ocean View (306)

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Luxury Apartment, 2 Bedrooms, Ocean View (102)

  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Similar properties

About the area

Tulum

When you stay at this apartment in Tulum, you'll be on the beach, within a 5-minute drive of Soliman Bay and Tulum National Park. .This beach apartment is 6.6 mi (10.7 km) from Tulum Mayan Ruins and 7 mi (11.3 km) from Xel-Há Park.

What's nearby

  • Soliman Bay - 8 min walk - 0.7 km
  • Cenote Manatí - 4 min drive - 1.8 km
  • Tulum Mayan Ruins - 12 min drive - 12.3 km
  • Xel-Há Park - 13 min drive - 13.5 km
  • Tulum Beach - 22 min drive - 22.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 95 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬12 min drive
  • ‪World Cafe - ‬9 min drive
  • ‪Chula Vista - ‬12 min drive
  • ‪Xula Vista Restaurant - ‬12 min drive
  • ‪Coco Cafe - ‬10 min drive

About this property

BT Homes - Tankah Bay

Guest accommodations at this apartment offer safes and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 5-star apartment have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 50-inch Smart televisions come with premium digital channels and Netflix. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the apartment include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.
Make yourself comfortable in this individually decorated apartment, featuring a kitchen with an oven and a stovetop. Your pillowtop bed comes with a down comforter. Wired and wireless internet access is complimentary, while a 50-inch Smart television with digital programming provides entertainment. Conveniences include a safe and a microwave, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool.
Featured amenities include complimentary wired internet access and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Car recommended
  • Onsite parking includes off-street options

Family friendly

  • Free cot

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • Chef service
  • Dining table

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 50-inch Smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Deck/patio
  • Yard

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smooth flooring in room
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Local maps
  • Meal delivery service
  • Restaurant dining guides
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Locally-owned and organised tours and activities

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Gather used towels
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 500 per stay
  • Cleaning fee: MXN 700 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 1500 per room (one-way)
  • Airport shuttle fee per child: MXN 1500 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Casa Xila By BT Homes
Casa Xilá By BT Homes
Mordern Beachfront By Bt Homes
Luxury and Mordern Beachfront Condo by BT Homes Tulum
Luxury and Mordern Beachfront Condo by BT Homes Aparthotel
Luxury and Mordern Beachfront Condo by BT Homes Aparthotel Tulum

BT Homes - Tankah Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.0/10

Cleanliness

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Cher

Travelled with family
The shuttle service is NOT included. It costs $150 each way. Rent a car is you still stay here after reading this. But seriously, do NOT stay here. Could not swim in the ocean. Rocky and full of coral. Even with aqua socks. Everything was beautiful but not functional. The showers went from freezing cold to scalding. No hot water in the kitchen. Uncomfortable seating. Coffee maker didn’t work, was replaced with another broken coffee maker twice. The third one worked but they left the broken one. Basics like bowls are not there but there’s a meat grinder. Property is in the middle of nowhere. Staff were unhelpful and made no effort to communicate. Getting dishwasher pods took three days. The pool was very basic. Area around the place was not great. Lots of trash everywhere.
Stayed 7 nights in Feb 2026

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Cynthia Dayanne Rodriguez

Liked: Cleanliness, property conditions & facilities
Limpia bonita tranquila
Stayed 3 nights in Apr 2025