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 Tulum •1 Room
 Tulum • 1 Room
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Copal Tulum Hotel

4.0 out of 5.0
Calle Ixchel sn, Tulum, QROO 0508 283 858
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Parking
Wifi
Laundry
Smoke Free
24/7 Desk
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Room type Options Nightly price Book
Photo of room
Luxury Apartment, 2 Bedrooms, Terrace, Garden View
122 square metres
1 King Bed, 2 Twin Beds and 1 King Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Other room types
Photo of room
Luxury Apartment, 3 Bedrooms, Private Pool, Garden View
215 square metres
1 King Bed, 4 Twin Beds and 1 King Sofa Bed
Room sleeps 8 guests
(up to 7 children)
Select dates to see price
Photo of room
Luxury Apartment, 1 Bedroom, Private Pool
90 square metres
2 Twin Beds and 1 King Sofa Bed
Room sleeps 4 guests
(up to 2 children)
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Photo of room
Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View
108 square metres
1 King Bed and 1 King Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Luxury Apartment, 1 Bedroom, Terrace, Garden View
95 square metres
2 Twin Beds and 1 King Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View
75 square metres
1 King Bed and 1 King Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Luxury Apartment, 2 Bedrooms, Private Pool, Garden View
165 square metres
1 King Bed, 2 Twin Beds and 1 King Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Photo of room
Premium Apartment, 2 Bedrooms, Private Pool, Garden View
214 square metres
1 King Bed, 2 Twin Beds and 1 King Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Photo of room
Luxury Apartment, 4 Bedrooms, Garden View
288 square metres
2 King Beds, 4 Twin Beds and 1 King Sofa Bed
Room sleeps 10 guests
(up to 9 children)
Select dates to see price
Photo of room
Premium Apartment, 1 Bedroom, Private Pool, Garden View
154 square metres
2 Twin Beds and 1 King Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Photo of room
Premium Double Room, 1 King Bed, Private Pool, Garden View
73 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Double Room, 1 King Bed, Terrace, Garden View
45 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury spa hotel near Tulum National Park

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Copal Tulum Hotel in Tulum (Zama), you'll be a 3-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.4 mi (5.4 km) from Tulum Beach and 11.6 mi (18.7 km) from Xel-Há Park.

Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.

Enjoy international cuisine at Copal, one of the hotel's 2 restaurants, or stay in and take advantage of the late night room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

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Copal Tulum Hotel

Calle Ixchel sn, Tulum, QROO 77760

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 85
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Express check-out
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • Number of outdoor pools - 2
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Pool sunloungers
  • 24-hour fitness facilities
  • Terrace
  • Firepit
  • Fully fenced
  • Uncovered parking
  • Secured parking
  • Coworking spaces
  • No accessible shuttle
  • Lift door width (inches) - 39
  • Lift door width (centimetres) - 100

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Copal Tulum Hotel offers 85 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Yard
  • Ceiling fan
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Memory foam mattress
  • TV size 43
  • Rainfall showerhead
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Netflix
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Deck or patio
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

Copal - Overlooking the garden, this delicatessen specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Kokoro - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Nearby Things to do

  • Snorkelling nearby
  • Bicycle rentals on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

Service animals not allowed

Debit cards

Staffed front desk

Smoke detector

Security system

Property uses a professional cleaning service

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 360–360 per person
  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Copal Tulum Hotel Hotel
  • Copal Tulum Hotel Tulum
  • Copal Tulum Hotel Hotel Tulum

We should mention

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

The property is professionally cleaned.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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