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 Tulum •1 Room
 Tulum • 1 Room
Book online or call 0508 283 858 Phone Number

Encantada Tulum

4.0 out of 5.0 Top Property
Carretera Tulum-Boca Paila Km 8.7, Tulum, QROO 0508 283 858
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Breakfast
Parking
Wifi
Beach
Smoke Free
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Room type Options Nightly price Book
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Beach Front Lower
70 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
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Partial Ocean View
Room with view
70 square metres
1 King Bed
Room sleeps 2 guests
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Photo of room
Beach Front Upper
70 square metres
1 King Bed
Room sleeps 2 guests
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Photo of room
Garden View
70 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Beachfront resort with calming spa services

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Smoke-free property

With a stay at Encantada Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This upscale resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.

Make yourself at home in one of the 8 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Relax and unwind with massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy Regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Encantada Tulum

Carretera Tulum-Boca Paila Km 8.7, Tulum, QROO 77780

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 8
  • Number of floors - 2
  • Number of buildings/towers - 4
  • Coffee/tea in common areas
  • Garden
  • Free breakfast
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Express check-out
  • On private beach
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Area shuttle (surcharge)
  • Number of restaurants - 2
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Terrace
  • Free continental breakfast
  • Water dispenser
  • Nature reserve
  • Proposal/romance packages available
  • Outdoor furniture
  • Wheelchair accessible: No
  • Bicycle parking available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Encantada Tulum offers 8 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Premium bedding
  • Free bottled water
  • Shower only
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • Furnished balcony
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Fan
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Hardwood flooring in room

Where to Eat

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Encantada Restaurant - Overlooking the ocean and garden, this restaurant specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).

NÜ Tulum - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Boat tours nearby
  • Cave exploring nearby
  • Ziplining nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 6:00 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Service animals not allowed

Debit cards

Events/parties not allowed

Staffed front desk

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Onsite COVID-19 testing (Antigen) is available

Reservations are required for on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 3.20 per accommodation, per night
  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

Hotel Names

  • Encantada Tulum Hotel
  • Encantada Hotel
  • Encantada Tulum Resort
  • Encantada Tulum Tulum
  • Encantada Tulum Resort
  • Encantada Tulum Resort Tulum

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 12 years old and younger are not permitted at this property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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