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Aluna Resort Tulum

4.5 star property

Photo gallery for Aluna Resort Tulum

Point of interest
Interior detail
Pet-friendly
Pet-friendly amenities
Outdoor dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
  • Place, Jaguar Park
    ‪2 min walk‬
  • Place, Hunab Lifestyle Center
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Garden View

Premium bedding, down duvets, in-room safe, blackout curtains

Comfort Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 2 Queen Beds, Garden View

Premium bedding, down duvets, in-room safe, blackout curtains

Comfort Room, 2 Queen Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Comfort Room, 2 Queen Beds, Accessible, Garden View

Premium bedding, down duvets, in-room safe, blackout curtains

Comfort Room, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Garden View

Deluxe Room, 2 Queen Beds, Balcony, Garden View

Deluxe Room, 2 Queen Beds, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, in-room safe, blackout curtains

Junior Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Room, 1 King Bed, Terrace, Garden View

Senior Room, 1 King Bed, Terrace, Garden View

Senior Room, 1 King Bed, Terrace, Garden View

  • Garden view
  • 140 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Naala Tulum
Zama
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 706 reviews
The price is NZ$118
includes taxes & fees
5 May - 6 May
Naala Tulum

About the area

Tulum

A stay at Aluna Resort Tulum places you in the heart of Tulum, a 3-minute drive from Tulum National Park and 6 minutes from Gran Cenote. .This luxury hotel is 3.3 mi (5.3 km) from Tulum Mayan Ruins and 3.3 mi (5.3 km) from Playa Paraiso.

What's nearby

  • Jaguar Park - 2 min walk - 0.2 km
  • Hunab Lifestyle Center - 3 min walk - 0.3 km
  • Tulum National Park - 3 min drive - 2.5 km
  • Dos Aguas Park - 4 min drive - 1.8 km
  • Hospital de Tulum - 5 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Jasmine - ‬7 min walk
  • ‪Panza Tulum - ‬1 min walk
  • ‪Olio - ‬11 min walk
  • ‪Rossina - ‬11 min walk

About this property

Aluna Resort Tulum

Aluna Resort Tulum offers 78 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include slippers and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ikal Spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 78 air-conditioned rooms featuring iPod docking stations and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Aluna Resort Tulum has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 390 for adults and MXN 195 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Cooking classes
  • Free bicycle rentals
  • Full-service spa
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • In-room babysitting

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (86 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 36 per night
  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 390 for adults and MXN 195 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Aluna Resort Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 234 out of 339 reviews
Rating 8 - Good. 66 out of 339 reviews
Rating 6 - Okay. 22 out of 339 reviews
Rating 4 - Poor. 7 out of 339 reviews
Rating 2 - Terrible. 10 out of 339 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Ground floor room was spacious and had its own patio with sun loungers and direct access to pool. Rooftop pool was quiet and comfortable. Staff were friendly, helpful and impecably polite. Hotel has a jungly vibe with palm trees everywhere and thatched roffs which make ut very attractive
Stayed 3 nights in Jan 2026

10/10 Excellent

Iona

Stayed 7 nights in Jan 2026

8/10 Good

Pablo

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place! Super clean and well located
Stayed 3 nights in Dec 2025

2/10 Terrible

Sheila

Stayed 6 nights in Jan 2026

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was terrific. Clean and tranquil. Very friendly staff. Great walkable / bikable location to food, shopping, beach. Quick car rides to adventure. Perfect for our small family (kids 8 and 11). Only complaint is that the bar upstairs had amazing food, but wasn't open every night.
Stayed 3 nights in Dec 2025

4/10 Poor

Timothy, Summit

Travelled with partner
Disliked: Cleanliness, amenities
old hotel, no hot water, checked out after one night
Stayed 1 night in Dec 2025

10/10 Excellent

Poornima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a little away from the main beach area, but it’s a quick cab ride. The staff were great…very friendly and helpful.
Stayed 5 nights in Dec 2025

8/10 Good

Ednin

Stayed 3 nights in Dec 2025

10/10 Excellent

Sharmaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were phenomenal and super attentive. The bikes were great to get around with. Will be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jack, las vegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great people. Great maid service. Nice rooms.
Stayed 24 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Staff were great! The hotel was beautiful and worth the price.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary Margot

Wonderful Stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jean-Michel

Liked: Cleanliness, amenities, property conditions & facilities
Great place with spacious rooms.
Stayed 7 nights in Dec 2025

10/10 Excellent

Mohamad Hassib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TLDR: save yourself some money and headache and stay here, do not fall for the trap of staying in the beach. Moreover, Jesus and Amay make your stay extremely easy, comfortable and enjoyable. Truly top tier ! My stay at kimpton aluna was perfect. Everyday i enjoyed a light breakfast as part of the buffet we paid for. You can order off the menu if you’re hungry but I never felt it necessary. From there, you can take one of the bikes on sight (complimentary) and go visit the local sights like the beach, the tulum ruins, the national park or the amazing dining options. Everything is within a 20 min walk (max) or 10-15 min bike ride. You can also rent a scooter if you find that convenient, but walking and biking will be your best friends while you’re here. If you’d like nice dining options, there’s something for every meal around the hotel. The food scene in the area is really top tier. If you’d like to go on local adventures, highly recommend you work with Jesus/Amay to book a trip to Chicen Itza using the Easy Tours agency they work with. It was nice and well worth the price. Any other service you may need here (like airport shuttle) is also easiest if you go through Jesus and Amay, they’ve got the hookup. 15 out of 10 stay, tx staff! As far as the room, pool facilities, really really top tier. Very comfortable and enjoyable stay. Do NOT waste your money to stay on the beach, you’re not gaining much value and in fact are losing service in exchange for a so so view.
Stayed 6 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all amazing, especially Luis. Very helpful and kind. Fish tacos at the restaurant are great! Buffet breakfast was good. Beds are very comfortable, room came with balcony which was nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, nice relaxing vibe, wonderful staff and food.
Stayed 3 nights in Nov 2025

8/10 Good

Carlos

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Breakfast was very good and service was great!! Bed were very comfortable firm as well as the pillows were food quality.
Stayed 5 nights in Nov 2025

10/10 Excellent

Madison

Stayed 4 nights in Nov 2025

10/10 Excellent

Rayleen Lenore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, staff were friendly and park nearby. Loved access to bicycles
Stayed 16 nights in Nov 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Mario

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
dated hotel that needs love and renovation
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, bike availabilty and super nice place!
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, staff & service, amenities
great service
Stayed 3 nights in Nov 2025

8/10 Good

Daria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Louis at the front desk is the best! The staff was very helpful.
Stayed 4 nights in Oct 2025