With a stay at Loch Tulum Condos by BUnik in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. .This aparthotel is 11.8 mi (19 km) from Xel-Há Park and 3.2 mi (5.1 km) from Tulum Beach.
Aparthotel in Tulum with a 24-hour front desk and an outdoor pool
Loch Tulum Condos by BUnik offers 15 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this aparthotel include complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk and luggage storage.
Languages
English, Spanish
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Bedrooms
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Outdoor areas
Garden
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
24-hour front desk
Concierge services
Housekeeping (daily)
Iron/ironing board on request
Luggage storage
Safe
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
15 units
Garden
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Property is also known as
Loch Tulum Condos by BUnik Tulum
Loch Tulum Condos by BUnik Aparthotel
Loch Tulum Condos by BUnik Aparthotel Tulum
Loch Tulum Condos by BUnik Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 67 out of 105 reviews
10 - Excellent
67
Rating 8 - Good. 18 out of 105 reviews
8 - Good
18
Rating 6 - Okay. 4 out of 105 reviews
6 - Okay
4
Rating 4 - Poor. 8 out of 105 reviews
4 - Poor
8
Rating 2 - Terrible. 8 out of 105 reviews
2 - Terrible
8
8.8/10
Cleanliness
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
mei ha
4 May 2025
Liked: Cleanliness, room comfort
Good deal but embrace for inconsistent amenities.
Newly build. good maintenance. Services are prompt. Only part of it still under contraction that utilities supply aren’t stable.
And no elevator at the moment.
The property is good. Located in an up and coming location. You are close to a Main Street so you can get around. The internet connection is stable in comparison to other places. I would recommend.
This is a beautiful new property. Large and comfortable rooms. Gorgeous pool. Quiet neighborhood. Cute cafe right in the hotel garden.
Walkable. The staff was super friendly and helpful. I will definitely stay here again.
I considered that I was not going get luxury for the price point, but pictures were amazing but dishes, spotty, cigarette butts on my patio… Jacuzzi, which is the reason I got the room, did not work without hot water, dirty sink, dirty shower, it was almost like somebody was staying there
Our room was falling apart. The hot tube didn’t work. They never fixed it even after asking several times. The faucet was broken. The door handle in the bathroom came off. They didn’t clean. There was no extra toilet paper.
It was beautiful, surrounding area is still in need of development, excellent price for the most awesome surprise walking into a brand new room. Jonathan Trump was a pleasure at the front entrance. Would stay there anytime if I had the pleasure of going through there again.
Nice, clean rooms. It’s still under construction but for the price it’s not that bad. Check in was easy. Nice coffe shop on site. Close to restaurants and an oxxo. Definitely recommend and I would definitely stay again.😁
Excelente hospedaje, el lugar maravilloso y las habitaciones increíbles!
Miguel
Stayed 1 night in Jan 2025
2/10 Terrible
ANDREW
10 Jan 2025
Liked: Cleanliness
Disliked: Room comfort
This hotel is a disgrace.
The water didn't work in the room. No shower, no toilet, no sink.
This was not the fault of the staff, who were kind and apologetic but totally incapable of solving the problem as they're not plumbers or construction workers.
This hotel should not be listed on expedia as it's not functioning.
There are no elevators, emergency exit lighting, fire extinguishers, or any other safety measures. The railings are loose and a person could easily fall off the balcony of the 4th floor. This place is a death trap right now.
This is a massive liability.
Do not book a room here. You will be very disappointed.
Numerous guests experienced the same problems - the water doesn't work. None of us were offered a refund or alternative lodging elsewhere. One woman with a very small child had traveled a very long distance - I felt bad for her.
Note to Expedia: Take this hotel off your website right now. This is a disgrace to your company.
Terrific brand-new hotel. Strongly recommend.
The staff are helpful, the property is tidy and clean, and the price is very good for the quality of the hotel.
You can confidently book a great vacation at this hotel.
It wouldn’t have been that bad. No one was at the “front desk” when we arrived even though it says someone is there 24/7. We spoke to a security guard and he was confused when I told him I was checking in. When we entered the apartment there was dust, dirty and food underneath the bed. Let’s just say, I will not be staying here again. The score they currently have is quite accurate.
Foster
Stayed 1 night in Dec 2024
6/10 Okay
Thomas
31 Dec 2024
Liked: Cleanliness, room comfort
Hotel was beautiful but not ready to be open. Many many missings
Thomas
Stayed 3 nights in Dec 2024
2/10 Terrible
Ruben
30 Dec 2024
Liked: Cleanliness
The place is super new, so a few details need to be finished. Staff is super helpful.
The main issue was a person that own either an apartment or part of the project getting drunk almost everyday in the front desk and being vulgar and loud, didn’t feel safe.
Bel hotel qui semble encore en construction. Il manquait seulement un petit frigo et notre chambre aurait été parfaite pour nous ! On a adoré l'option jacuzzi et la grosse télé ! Près du centre, des dépanneurs et de pleins de restos.