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Luxury Villas Jardín Caracol

2.5 star property

Photo gallery for Luxury Villas Jardín Caracol

Family Suite, Pool View
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Luxury Villa, Private Pool, Pool View | Private kitchen
Exterior
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Calle 7 pte con 14 sur, Mza 52, Lote 17, Condominio Jardín Caracol, Tulum, QROO, 77769
  • Place, Holistika Art Walk
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪44 min drive‬

Room options

View all photos for Deluxe Suite, Pool View

Deluxe Suite, Pool View

Deluxe Suite, Pool View

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Suite, Pool View

  • 62 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite, Pool View

Family Suite, Pool View

Family Suite, Pool View

  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Luxury Villa, Private Pool, Pool View

Luxury Villa, Private Pool, Pool View

Luxury Villa, Private Pool, Pool View

  • 95 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

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About the area

Tulum

With a stay at Luxury Villas Jardín Caracol in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. .This condominium resort is 3.3 mi (5.3 km) from Tulum Beach and 4.4 mi (7.1 km) from Playa Paraiso.
View more Condo resorts in TulumOpens in a new window

What's nearby

  • Holistika Art Walk - 16 min walk - 1.4 km
  • Hospital de Tulum - 4 min drive - 2.5 km
  • Dos Aguas Park - 5 min drive - 2.2 km
  • Tulum Beach - 9 min drive - 4.9 km
  • Tulum Mayan Ruins - 11 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Delicia - ‬16 min walk
  • ‪Vaivén - ‬10 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬9 min walk
  • ‪El Aguajito Marisqueria - ‬11 min walk
  • ‪Guacamole Club - ‬16 min walk

About this property

Luxury Villas Jardín Caracol

Luxury Villas Jardín Caracol offers 4 accommodations with washers/dryers and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This Tulum condominium resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. 42-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the condo resort include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 4 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This condominium resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.

Property amenities

Beach

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Sports massages
  • Swedish massages

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Chef service
  • Dining table

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area
  • Window screens

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Handrails in hallways (115 centimetre high)
  • Handrails in stairways (114 centimetre high)
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 17 2026 to March 16 2028 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jardin Caracol Condominium

Luxury Villas Jardín Caracol Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Maria

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff were amazing. The place could be cleaner. I brought up the issues and what were missing to the owner and they fixed them right away. They did an amazing job making it up to us and that was wonderful. Road to get in and out of the place is not paved.
Stayed 7 nights in Feb 2026